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Tru By Hilton Lake Charles

2.5 star property

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Reception
Lobby
Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
1220 W Prien Lake Rd, Lake Charles, LA, 70601
  • Lauberge Casino Lake Charles
    ‪5 min drive‬
  • L'Auberge du Lac Casino
    ‪5 min drive‬
  • Golden Nugget
    ‪5 min drive‬
  • Lake Charles, LA (LCH-Lake Charles Regional)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 36.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Wingate by Wyndham Lake Charles Casino Area

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1000)
The price is €139
for 1 room
includes taxes & fees
14 May - 15 May
Wingate by Wyndham Lake Charles Casino Area

About this property

Tru By Hilton Lake Charles

Hotel in Lake Charles with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and an arcade/games room.
Tru By Hilton Lake Charles offers 98 accommodations with complimentary bathrobes and a hairdryer. Premium satellite televisions are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Tru By Hilton Lake Charles's great location gets high marks from our customers. During your stay, you'll be within walking distance of Magnolia Square Shopping Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Lauberge Casino Lake Charles and 5 minutes from Golden Nugget
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, a terrace, and an arcade/games room are also featured at the business-friendly Tru By Hilton Lake Charles. Self parking is free.

This Lake Charles hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Lake Charles Hotel
Tru Hilton Lake Charles
Tru By Hilton Charles Charles
Tru By Hilton Lake Charles Hotel
Tru By Hilton Lake Charles Lake Charles
Tru By Hilton Lake Charles Hotel Lake Charles

Tru By Hilton Lake Charles Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 503 out of 771 reviews
Rating 8 - Good. 176 out of 771 reviews
Rating 6 - Okay. 49 out of 771 reviews
Rating 4 - Poor. 19 out of 771 reviews
Rating 2 - Terrible. 24 out of 771 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Tru by Hilton was amazing! Such a clean property, the front staff was super nice and friendly, breakfast options were great, as well as the amenities provided. Definitely booking again once I’m back in Lake Charles!
Stayed 2 nights in Jan 2025

10/10 Excellent

Long

Business traveller
Liked: Amenities
Very quiet and clean
Stayed 3 nights in Jan 2025

8/10 Good

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is walls seem to be thin. We were awakened at 4 am from people talking and walking.
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient to restaurants and casinos by car. The room was clean and roomy. The shampoo and body wash were refreshing.
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lake Charles Tru hotel

Very nice new hotel, extremely friendly and helpful staff. Excellent morning hot breakfast will be the only place we stay in Lake Charles.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice spacious room
Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Facilities were very clean and well organized. Room price was among the best for my budget. Climate controls in my room were very responsive and accurate.
Stayed 1 night in Jan 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and very clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Grady E

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traveling thru

This place is clean and friendly. Highly recommend! Also in very good location! On the bayou!
Stayed 1 night in Jan 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Perfect
Stayed 1 night in Dec 2024

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our 2nd stay at this property. Convenient and clean. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Liked: Property conditions & facilities
Nice and clean
Stayed 1 night in Dec 2024

8/10 Good

Vivian, La Marque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorative and different kinda a fun vibe, clean and bed was not bad...lots of shopping and restaurants.
Stayed 1 night in Dec 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Hilton definitely went cheaper on Tru hotels. Still a quality outfit, clean, conformable and a good staff. Rooms were smalll, and walls seemed paper thin. Beds were ok. Could've spent a little for a decent comforter.
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Melaney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great! The only problem was a barking dog, but that's really in the owner than the hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Zach

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ivy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond service

I was very impressed with this hotel. All of the staff were absolutely great and they all went above and beyond to make us feel welcome.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay and everything was great.
Stayed 1 night in Nov 2024

8/10 Good

Shawn S, Shreveport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024