Border House at Crystal Bay Casino

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Dates

February 2025

March 2025

Deluxe Double Room #6 | Bathroom | Free toiletries, bathrobes, towels

Deluxe Double Room #6 | Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Room #8 | Bathroom | Free toiletries, bathrobes, towels

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included

Free WiFi

Restaurant

Explore the area

14 State Highway 28, Crystal Bay, NV, 89402

Crystal Bay Casino
‪1 min walk‬
Jim Kelley's Tahoe Nugget Casino
‪1 min walk‬
Cal Neva Casino
‪5 min walk‬
Reno, NV (RNO-Reno-Tahoe Intl.)
‪50 min drive‬

Room options

Deluxe Double Room #6

42 sq m
Sleeps 4
2 Queen Beds

Classic Room #1

27 sq m
Sleeps 2
1 Queen Bed

Luxury Room #11

63 sq m
Sleeps 2
1 King Bed

Frette Italian sheets, premium bedding, down duvets, in-room safe

Comfort Double Room #7

41 sq m
Sleeps 4
2 Queen Beds

Comfort Room #3

29 sq m
Sleeps 2
1 Queen Bed

Comfort Double Room #2

41 sq m
Sleeps 4
2 Queen Beds

Comfort Room #8

Sleeps 2
1 Queen Bed

Classic Room, Accessible #4

28 sq m
Sleeps 2
1 Queen Bed

Deluxe Room #9

39 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Parking included

Free WiFi

Business services

for 1 room

includes taxes & fees

16 Feb - 17 Feb

About this property

Hotel in Crystal Bay with casino and bars/lounges

This smoke-free hotel features a casino, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe and a garden are on-site. Housekeeping is available on request.

Border House at Crystal Bay Casino offers 9 accommodations with a safe and coffee/tea makers. Beds feature Frette Italian sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

During your stay at Border House at Crystal Bay Casino, you're just a quick walk from Crystal Bay Casino. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.

Free WiFi
Free self-parking
Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
Steps from Crystal Bay Casino and Jim Kelley's Tahoe Nugget Casino

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A casino, a sportsbook, and a garden are also featured at Border House at Crystal Bay Casino. Self parking is free.

This 3-star Crystal Bay hotel is smoke free.

Border House at Crystal Bay Casino has a restaurant on site.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site

Food and drink

2 bars/lounges
A coffee shop/cafe
A restaurant

Things to do

10 gaming tables
200 slot machines
Casino (15,000 square feet of space)
Sportsbook

Guest services

Housekeeping (on request)

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Blackout drapes
Down comforter
Frette Italian sheets
Hypo-allergenic bedding

Bathroom

Dressing gowns
Free toiletries
Private bathroom
Towels provided

Entertainment

Flat-screen TV

Food and drink

Coffee/tea maker

Desk
Free local calls
Free long-distance calls
Iron/ironing board
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

This property does not have a front desk. The host will greet guests on arrival.

Property is also known as

Border House At Crystal Casino

Border House at Crystal Bay Casino Hotel

Border House at Crystal Bay Casino Crystal Bay

Border House at Crystal Bay Casino Hotel Crystal Bay

Border House at Crystal Bay Casino Reviews

8.4

Very good

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

8/10 Good

Jamie

1 Nov 2024

A very cute little place. We didn't stay long, but we enjoyed our stay.

Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy L

Travelled with family

24 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great stay

Stayed 3 nights in Aug 2024

10/10 Excellent

Mike

13 Oct 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Travelled with partner

12 Oct 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

quiet property

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

22 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Wesley

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

HIGHLY RECOMMEND. THE ROOMS ARE NICE.

Stayed 1 night in Aug 2024

6/10 Okay

Catherine

31 Aug 2024

Liked: Cleanliness, room comfort

Disliked: Staff & service

The rooms are a good size and the location is great. But I was unimpressed with the service. The staff seemed totally disinterested in being helpful or friendly.

Stayed 2 nights in Aug 2024

8/10 Good

Denise R.

Travelled with family

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Parking was not convenient. Had to park away from lodging on the street.

Stayed 2 nights in Aug 2024

8/10 Good

John

28 Aug 2024

Liked: Amenities

Quaint, spacious comfortable.

Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family and small children

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The rooms are beautiful and a piece of history

Stayed 3 nights in Aug 2024

10/10 Excellent

James

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good place

Stayed 2 nights in Aug 2024

10/10 Excellent

Bob

24 Aug 2024

Stayed 2 nights in Aug 2024

6/10 Okay

Jody

Travelled with partner

22 Aug 2024

Disliked: Property conditions & facilities

Crystal Bay and the Cal-Neva are under-resourced. Couldn’t even find a place to grab a cup of coffee in the morning. Had to drive a bit into very crowded Kings Beach.

Stayed 2 nights in Aug 2024

6/10 Okay

Christy

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service

The bed was really uncomfortable, very hard the carpet looks old and outdated. The vanity fell apart when I tried to open a drawer…the tub was not a jacuzzi tub and sits extremely high…not very easy to get in and out. Staff was very nice… rooms need updating…beds need to be replaced. It was very conveniently located for the concert and work the following day. Price was very high for how outdated rooms were:(

Stayed 2 nights in Aug 2024

10/10 Excellent

Ronald

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The shower didn’t work in the tub. Rm 1 But it’s a great place to stay. I have been many times

Stayed 2 nights in Aug 2024

2/10 Terrible

Sheila

Travelled with family

11 Aug 2024

Disliked: Staff & service, property conditions & facilities

No hotel front desk. Had to walk thru casino to “players club” desk. Got locked out morning of checkout after being told we could checkout an hour later at noon. Had to walk thru smelly casino in a wet swimsuit after kayaking to be let back in to our room to gather our stuff to check out. Wi-Fi was awful. Casino is a good walk from hotel. They need a front desk — a real one.

Stayed 1 night in Aug 2024

6/10 Okay

JUDITH, Harwinton

Travelled with family

10 Aug 2024

Loved the big tub with JETS, the bed and pillows. Expensive for what it was, but no complaints.

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with partner

5 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was spacious and nice. You have to check in inside the casino, which we didn't know. My only complaint was gaving to walk to the casino to get ice and the knob on the shower was very hard to turn. Otherwise, everything was perfect.

Stayed 2 nights in Aug 2024

8/10 Good

Jane

23 Jul 2024

Liked: Property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Priscilla

21 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Jill

Travelled with partner

5 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable, and quiet room/grounds.

Stayed 2 nights in Jul 2024

6/10 Okay

Wanda

1 Jul 2024

Liked: Cleanliness, staff & service, room comfort

It is just ok

It’s a cute, funky little hotel. The staff was very nice, our tv didn’t work but they did send someone up to fix it. Our only disappointment was that when my husband went to the casino/bar to get a coffee and Baileys, they didn’t open until 9;00 am, it’s not your typical casino! But all and all it was fine. Definitely not a 4-5 star

Stayed 2 nights in Jun 2024

8/10 Good

WILLIAM

25 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Jose Miguel

21 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Jeremy

Travelled with family

18 Jun 2024

Liked: Cleanliness, staff & service, amenities

The room at the Borderhouse is in a very well taken care of, hundred year old building. Theres lots of history there including huge names like Sinatra, Monroe, Kennedy, etc. The accomodation and amenities were pretty much fantastic, aside from the jetted tub not working. Just keep in mind, the fireplace is in the wall between the room itself, and the bathtub area, so you can see straight through. Also there is no bathroom door. So just in case you're all about privacy, you will not find it here. It wasnt a problem for us. The beds are very comfortable, and the coffee was good. Green mountain coffee pods and a legit keurig. The people at the player's club (which is where you must check-in) are very friendly. Overall, I was impressed. It's in the middle of North Tahoe, so convenient to both King's Beach and Incline Village. Great room, great staff.

Stayed 2 nights in Jun 2024