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Holiday Inn Lancaster, an IHG Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Lancaster, an IHG Hotel

Spa
Property amenity
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly

Explore the area

Map
Caton Road, Lancaster, England, LA1 3RA
  • Lune Aqueduct
    ‪14 min walk‬
  • The Centre at Halton
    ‪2 min drive‬
  • Grand Theater
    ‪4 min drive‬
  • Blackpool (BLK-Blackpool Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel cot, free WiFi

Premium Double or Twin Room

  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel cot, free WiFi

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Lancaster House Hotel

Pool
Hot tub
Spa
Pet-friendly
4.5 out of 5, Wonderful, (1001)
The price is €204
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Lancaster House Hotel

About this property

Holiday Inn Lancaster, an IHG Hotel

Riverwalk hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room and a conference centre are on-site. Housekeeping is available on request.
Holiday Inn Lancaster, an IHG Hotel offers 156 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club, a steam room and a children's pool.

Children aged under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the breakfast at Holiday Inn Lancaster, an IHG Hotel. During your stay, you'll be within walking distance of Lune Aqueduct. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy British cuisine while dining at Hotel Restaurant
  • English breakfast served daily for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes on foot from Lune Aqueduct and a 2-minute drive from The Centre at Halton
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Lancaster, an IHG Hotel offers its guests a full-service spa, a health club, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 215 square feet (20 square metres) and includes a conference centre. A children's pool, multilingual staff, and a garden are also featured at the business-friendly Holiday Inn Lancaster, an IHG Hotel. Free self parking is available.

This 4-star Lancaster hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Hotel Restaurant – This restaurant specialises in British cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotel Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (215 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Holiday Inn Lancaster, An Ihg
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster, an IHG Hotel Hotel
Holiday Inn Lancaster, an IHG Hotel Lancaster
Holiday Inn Lancaster, an IHG Hotel Hotel Lancaster

Holiday Inn Lancaster, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 352 out of 1004 reviews" "
Rating 8 - Good. 364 out of 1004 reviews" "
Rating 6 - Okay. 140 out of 1004 reviews" "
Rating 4 - Poor. 90 out of 1004 reviews" "
Rating 2 - Terrible. 58 out of 1004 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I think you need to make your breakfast alot bette
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stopoff on journey to Scotland: dog friendly; close to M6
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool out of use.
Always a nice stay at this hotel. However i was disappointed that the pool facilties were not available as i made the booking on the strength of this.
Stayed 2 nights in Oct 2024

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to the highway
Stayed 5 nights in Sep 2024

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room, fantastic breakfas, roof needs the rUbbish cleared
Stayed 1 night in Sep 2024

8/10 Good

Gary

Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had booked this hotel for its pool and spa facilities…spa pool, sauna and steam room for a relaxing weekend. Although they’d announced it on the hotels facebook page on the 2nd (which we found once we’d arrived) there was nothing to say the pool and pool area was going to be shut from 13th (day before we arrived) for 6 week. So the very reason we booked this hotel was then unavailable! Would have been nice to get an update about this from the hotel beforehand, when they’d clearly knowing about it for at least 12 days beforehand! Kinda disappointing.
Stayed 1 night in Sep 2024

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Ohood

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not enjoy my stay
Stuff at the reception and breakfast were very friendly. breakfast was good. hotel in poor condition. not good smell once exit the elevator to the second floor. In my booking I requested 1 queen bed and I got 2 separate beds and this was the only available room! the bed sheets were not in good condition as well as the towels. bed and pillows not comfortable at all.
Stayed 1 night in Sep 2024

10/10 Excellent

enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, pool and gym were a bonus.
Stayed 2 nights in Sep 2024

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the Lancaster Holiday Inn. The service was friendly and the facilities were just what we needed. The dinner and breakfast options were also great. Having an outdoor play area was also handy for two energetic young boys!
Stayed 1 night in Aug 2024

8/10 Good

Ian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with very helpful staff. Very clean and great breakfast
Stayed 1 night in Sep 2024

8/10 Good

haidong

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too large area and room orientation not clear.
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in May 2024

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible place, in need of a major refurb!
Stayed 3 nights in Sep 2024

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel and so well presented. Dog and child friendly is a winner for us and the team at Lancaster did not disappoint!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

surbjit

Disliked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking off the motorway so very convenient
Stayed 1 night in Aug 2024

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, average food
A nice hotel, with good facilities, gym and pool are a great addition. The food is very average for an inflated price.
Stayed 1 night in Aug 2024

8/10 Good

Sharna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024