Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel

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Dates

January 2025

February 2025

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Pool

Housekeeping

Gym

Laundry

Explore the area

500 Meijer St, Charlotte, MI, 48813

Maple Brook Golf Club
3 min drive
Sparrow Eaton Hospital
4 min drive
The Country Mill
12 min drive
Lansing, MI (LAN-Capital Region Intl.)
27 min drive

Room options

Suite, 1 King Bed with Sofa bed, Jetted Tub

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

30 sq m
Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed

30 sq m
Sleeps 2
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

30 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

30 sq m
Sleeps 2
1 King Bed

Standard Room

30 sq m
Sleeps 2
1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

30 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

30 sq m
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Extra Floor Space)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Charlotte with free breakfast and fitness centre

Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel offers 67 air-conditioned accommodations with a safe and free newspapers. Premium cable televisions are provided. Kitchenettes offer fridges, microwaves and coffee/tea makers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel. Free breakfast, free WiFi in public areas and free self-parking are available.

Free on-the-go breakfast served daily
Free WiFi
Free self-parking
Take a swim in the indoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
24.6 miles (39.5 km) from Michigan State University and 26.7 miles (43 km) from Firekeepers Casino

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.

Room service is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

Gym
Indoor pool

Family friendly

Free cot
In-room kitchenette
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)
Multilingual staff

Business services

Business centre
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Grab bar in shower
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

55-inch TV with premium cable channels

Food and drink

Coffee/tea maker
Kitchenette
Microwave
Refrigerator
Room service

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 22 October 2024 to 22 October 2025 (completion date subject to change). The following areas are affected:

Exterior
Hallway

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 10.0 per day.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charlotte

Holiday Inn Express Hotel Charlotte

Holiday Inn Express Hotel Suites Charlotte

Holiday Inn Express Hotel Suites Charlotte an IHG Hotel

"Holiday Inn Express Hotel Suites Charlotte an IHG Hotel"

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel Hotel

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Alex

15 Sept 2024

Just average, nothing impressive.

Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Business traveller

2 Sept 2024

Liked: Cleanliness, staff & service

Light over sink did not work. I asked the desk to get it fixed. 24 hours later, not fixed. No oven one day so we had no hot breakfast.

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

21 Aug 2024

Disliked: Cleanliness, property conditions & facilities

Disappointed

Wish we had researched before booking but we were told the hotel is scheduled for renovations and it is in poor shape. The bathroom did not have a fan and the musty smell was not inviting. The exterior looked ok but deceiving. The mattress was comfortable and the limited staff members were friendly and did not complain but I feel they are probably overworked.

Stayed 1 night in Aug 2024

10/10 Excellent

Vicki

Business traveller

16 Aug 2024

Very nice day we will be back next year

Stayed 1 night in Aug 2024

2/10 Terrible

Yayaa

10 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

NEVER AGAIN. GO SOMEWHERE ELSE. the beds are stained , it smells & horrible customer service

Stayed 1 night in Aug 2024

4/10 Poor

Betsy

Travelled with family, Business traveller

4 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

It appeared that renovations were taking place which is good because this hotel is extremely outdated.

Stayed 1 night in May 2024

10/10 Excellent

Colleen

Travelled with partner

30 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The front desk staff upon check-in were awesome, we had a great conversation before being given keys to our room, already starting with a great taste in our mouth! We spent the evening away from the hotel, but upon return, the beds were super comfortable- the cable selection was great allowing us to watch the Olympics, And the breakfast selections were good…but the sweetie running it made it great! Only negative would be pancakes vs waffles. The pancakes aren’t very good, unfortunately, and I don’t eat eggs, but waffles would be a solid replacement!!

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with family

19 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was well trained, and they helped us several times during our visit.

Stayed 2 nights in Jul 2024

10/10 Excellent

Judy

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very friendly. The daily breakfast was great. Something different each day, plus lots of choices. The bed and pillows were very comfortable. I will definitely stay there again.

Stayed 4 nights in Jul 2024

8/10 Good

Roger

Travelled with partner

30 Jun 2024

Liked: Staff & service

Definitely needs some upgrading

Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

I liked how friendly the receptionist was at the front desk. I liked that there was cold water as soon as you walked in. I did not like the breakfast food was picked over and less options to eat after 9 am when breakfast was suppose to be served till 10 am. I think they should of refilled eggs and sausage.

Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Paul

3 Jun 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Heather

Travelled with family

3 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely worth it!

Breakfast was good. Pancakes, bacon, turkey sausage, oatmeal, hot cinnamon rolls, cereal. Needs updating but they are in the process of renovating. Service was incredible!

Stayed 1 night in Jun 2024

8/10 Good

Sherry

2 Jun 2024

Liked: Staff & service, room comfort

Stayed 1 night in Jun 2024

8/10 Good

Martha

31 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and nice place to stay. Only stayed 1 night

Stayed 1 night in May 2024

6/10 Okay

Pervez

Travelled with family

30 May 2024

Liked: Room comfort

Rooms need major upgrade.

Stayed 1 night in May 2024

8/10 Good

Candis

26 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in May 2024

10/10 Excellent

John

23 May 2024

Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family, Travelled with partner

18 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was undergoing renovations. Only two floors available. Staff were friendly and the room was very clean. Would definitely stay here again.

Stayed 1 night in May 2024

8/10 Good

Steve

Travelled with partner

21 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Pretty much what you can expect from an HE Express. Easy to check in, Limited Staff availability. Breakfast was good.

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

14 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

10/10 Excellent

Vladimir

Travelled with family, Business traveller

8 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nothing unique but good rest is a big value

Stayed 1 night in Apr 2024

10/10 Excellent

Valerie

1 Apr 2024

Stayed 1 night in Mar 2024

6/10 Okay

Kyrstin

Travelled with family, Travelled with family and small children

26 Mar 2024

Liked: Cleanliness

I am upset because I did not get the room I booked. I booked a jacuzzi suite king bed with a sofa bed. The room I got didn’t have the sofa bed. Only one roll in bed could fit in the room comfortably. I got this room for my niece and daughter’s spring break so the jacuzzi room was priority. I ended up leaving the room for the night and letting my mom stay with the girls so we could all get good sleep.

Stayed 1 night in Mar 2024