Sleep Inn University

2.5 star property

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Photo gallery for Sleep Inn University

Lobby
Indoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
2121 S Triviz Dr, Las Cruces, NM, 88001
  • New Mexico State University
    ‪12 min walk‬
  • Pan American Center
    ‪18 min walk‬
  • Memorial Medical Center
    ‪2 min drive‬
  • Las Cruces, NM (LRU-Las Cruces Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sleep Inn University

Hotel with free breakfast, near New Mexico State University
An indoor pool, coffee/tea in a common area and dry cleaning are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers and a front desk safe.
Sleep Inn University offers 63 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

This Las Cruces hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn University. During your stay, you'll be within walking distance of New Mexico State University. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes on foot from New Mexico State University and a 2-minute drive from Mesilla Valley Mall
  • Pets welcome for a fee
Free breakfast is available. Public spaces have free WiFi. An indoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn University. Free self parking is available.

Smoking is allowed in designated areas at this Las Cruces hotel.

Guests are served a free buffet breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.27 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Las Cruces Sleep Inn
Sleep Inn Hotel Las Cruces
Sleep Inn Las Cruces
Sleep Inn Las Cruces Hotel
Sleep Inn University Hotel Las Cruces
Sleep Inn University Hotel
Sleep Inn University Las Cruces
Sleep Inn University Hotel
Sleep Inn University Las Cruces
Sleep Inn University Hotel Las Cruces

Sleep Inn University Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 930 reviews
Rating 8 - Good. 321 out of 930 reviews
Rating 6 - Okay. 134 out of 930 reviews
Rating 4 - Poor. 65 out of 930 reviews
Rating 2 - Terrible. 84 out of 930 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elizabeth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for the price
Comfortable and clean. Good for the price with a nice warm indoor pool.
Stayed 1 night in Nov 2024

8/10 Good

Jesús Guillermo

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

James

Stayed 3 nights in Oct 2024

4/10 Poor

Erika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old, doors look like they have been broken into. There was a roach at my door when we walked in. The staff was super nice and attentive. It’s is right next to the Hwy so it is loud.
Stayed 1 night in Nov 2024

4/10 Poor

Ramon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Music dumping while I’m trying to sleep
I checked in October 23, 2024 I checked in about one or 2 o’clock. I was in room 120 and I’ve noticed the people in 118 had their music kinda with a upbeat sound from all the way till 7:00 PM Ivan asked the manager Five times or six times about it and then finally he moved up to a different room on the third floor in room 303 at around 7 o’clock or 630 and he said he walked around to see if he could hear anything but I don’t think he did and he was telling me it was from the van cross the street from the college that wasn’t it that was playing right music And I constantly told him about it and he told me that he thinks he know who it is, but he waited almost all day to move me up to a different room. That’s kinda like my place to stay when I go to Las Cruces, New Mexico, but to be treated like that, I was fixing to ask for my refund
Stayed 1 night in Oct 2024

10/10 Excellent

Monica O

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to thank Jessie at the front desk he made my parents really happy during check in, he has great customer service skills!!
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

rachel

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Sheila

Stayed 2 nights in Aug 2024

4/10 Poor

Karl W

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I like that the property is convenient to the main streets and services we need. I did not like the fact that when we arrived the clerk then informed me that there was no hot water in any of the rooms. (BUMMER) I cannot understand how the property would still book rooms knowing this issue had occurred, as I understand this is an ongoing problem and not something which just happened. Also the bathroom pocket door is absurd it needs to be fixed, the shower leaks all over the floor. and the entry door has a lot of gap does not seem to close properly. FYI we were in room 113.
Stayed 1 night in Sep 2024

2/10 Terrible

Leroy

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We there for NMSU Aggie game, 1st of we encountered some kind of issue that involved police, so the wait was a long wait. We had no hot water for showering, purchased a dozen tamales a couple of burritos, brought home left overs put them in the refrigerator to find out in the morning that they were dripping with water because refrigerator didn’t work, 1st of all we walked up to room and keys would not open room maintenance gentleman had to come reprogram door… just were never even told about hot water not working when we registered. Someone had prayed off look in bathroom previously.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jessika

Stayed 1 night in Apr 2024

2/10 Terrible

Kathryn

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been staying there once a month the past 7 months because it was close to my husbands doctors. 4 months ago the pool was closed, we could live with that,3 months ago no breakfast, if we wanted to have something to eat we had to walk across a parking lot to another motel. My spouse is unable to walk that far because of his chemo treatments. So come this stay and no pool, no breakfast, we still book a room and it states rate is non refundable. The amount is deducted from my card before we get there and after checking in we're told no hot water so no shower ! We have no choice but to stay since it's paid for and we can't afford another motel. To top it off in the middle of the night the A/C quits working in the room . I spent over an hour getting it to work again since there was no one there to fix it Not happy for sure
Stayed 1 night in Aug 2024

8/10 Good

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in a safe area with lots of food/stores near us. Breakfast was good- sausage, eggs, biscuits and gravy, potatoes, etc. Ice machine was broken on third floor. The room was clean and neat. The only complaints was there was not a refrigerator in the room and there's not much of a division between the bathroom and the beds. Overall, it's a good place to stay. I would stay there again!!
Stayed 2 nights in Aug 2024

2/10 Terrible

Jazmyn

Disliked: Cleanliness, staff & service, property conditions & facilities
There was cockroaches in my room, it was a hassle to get my refund back. Do not recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service
My room did not have a fridge; but they were remodeling. They let me use the staff refrigeration which helped.
Stayed 4 nights in Jul 2024

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk service was the very BEST, Lori, but other than that, I would not recommend the property.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danyelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Always sooo nice
Stayed 1 night in Jul 2024

2/10 Terrible

Debbie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It used to be a really nice place to stay at not no more. I have no idea what happened to the place but it sucks now. Never will stay here again so sad.
Stayed 2 nights in Jul 2024

10/10 Excellent

Porfie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Jul 2024

6/10 Okay

Gloria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Makaela

Stayed 3 nights in Jul 2024