The Black Swan Lee - Lenox, Ascend Hotel Collection - Reviews, Photos & Rates

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Dates

January 2025

February 2025

Non Lakeside Superior Room, 2 Queen beds | Premium bedding, desk, laptop workspace, blackout curtains

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Gym

Laundry

Bar

Explore the area

435 Laurel St, Lee, MA, 01238

Berkshire Mountain Country Store
2 min drive
Lucky's Ice Cream & Grill
18 min walk
Pittsfield Intermodal Transportation Center
16 min drive
Hudson, NY (HCC-Columbia County)
48 min drive

Room options

Premium bedding, desk, laptop workspace, blackout curtains

Lakeside Deluxe Room, 1 King bed

52 sq m
Sleeps 2
1 King Bed

Non Lakeside Superior Room, 2 Queen beds

56 sq m
Sleeps 4
2 Queen Beds

Lakeside Deluxe Room, 2 Queen beds

52 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

52 sq m
Lake view
Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-In Shower)

52 sq m
Lake view
Sleeps 4
2 Queen Beds

Non Lakeside Standard Room, 1 King bed

43 sq m
Sleeps 2
1 King Bed

Lakeside Superior Room, 1 King bed

63 sq m
Sleeps 2
1 King Bed

Non Lakeside Superior Room, 1 King bed

56 sq m
Sleeps 2
1 King Bed

Non Lakeside Standard Room, 2 Double beds

45 sq m
Sleeps 4
2 Double Beds

Similar properties

Pet-friendly

Parking included

Free WiFi

Restaurant

for 1 night

includes taxes & fees

2 Jan - 3 Jan

Pool

Restaurant

Air conditioning

Tennis court

for 1 night

includes taxes & fees

2 Jan - 3 Jan

About this property

The Black Swan Lee - Lenox, Ascend Hotel Collection

Lakefront hotel with free breakfast and 24-hour fitness centre

This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.

The Black Swan Lee - Lenox, Ascend Hotel Collection offers 52 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit.

This Lee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Black Swan Lee - Lenox, Ascend Hotel Collection gets good marks from our customers. During your stay, you'll be within walking distance of Berkshire Mountain Country Store. Free WiFi in public areas, free self-parking and a restaurant are available.

Free continental breakfast served daily
Free WiFi
Free self-parking
Enjoy Indian cuisine while dining at Mint, Indian Lakeside Din
Amenities include a 24-hour business centre, a meeting room and a gift shop
On-site recreation includes a 24-hour gym, kayaking and motor boating
Guests really like the accommodation for the cleanliness and overall comfort
Just a 2-minute drive from Berkshire Mountain Country Store and a few minutes from Animagic Museum of Animation
Dogs welcome for a fee (restrictions apply)

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at The Black Swan Lee - Lenox, Ascend Hotel Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Lee hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Mint, Indian Lakeside Din – This restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, Hindi, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
RV/bus/lorry parking on site
Limited on-site parking (max 1 space per unit)
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Mint, Indian Lakeside Din

Things to do

24-hour gym
Fishing
Kayaking
Motor boating
Personal motorised watercraft

Family friendly

Free cot
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Shared microwave
Vending machine
Water dispenser

Guest services

Housekeeping (daily)

Business services

24-hour business centre
Computer station
Meeting room

Outdoors

In the mountains
On a lake
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Braille/raised signage
Handrails in stairways
Hardwood flooring in room
Lever door handles
Smooth flooring in room
Stair-free path to entrance
Tile flooring in room
Upper floors accessible by stairs only
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Free cot
Premium bedding

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

42-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Phone
Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 55 lb per pet)
Pets cannot be left unattended
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

Tax ID - C0006791500

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Black Swan Ascend Collection

Black Swan Ascend Collection Lee

Black Swan Inn Ascend Collection Hotel

Black Swan Inn Ascend Collection Hotel Lee

Black Swan Inn Lee

Black Swan Inn

Black Swan Lee

Hotel The Black Swan Inn, an Ascend Hotel Collection Member Lee

Lee The Black Swan Inn, an Ascend Hotel Collection Member Hotel

Hotel The Black Swan Inn, an Ascend Hotel Collection Member

The Black Swan Inn, an Ascend Hotel Collection Member Lee

Black Swan Inn an Ascend Collection Hotel

Black Swan

The Black Swan Inn Ascend Hotel Collection

The Black Swan Inn an Ascend Hotel Collection Member

The Black Swan Lee - Lenox, Ascend Hotel Collection Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel

The Black Swan Lee - Lenox, Ascend Hotel Collection Hotel Lee

The Black Swan Lee - Lenox, Ascend Hotel Collection Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Annie

19 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

16 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Sep 2024

8/10 Good

GILLIAN

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pretty decent.

Stayed 1 night in Sep 2024

10/10 Excellent

Randy

Travelled with partner

12 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 1 night in Sep 2024

8/10 Good

Yvette

Travelled with partner

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful location right on the lake. Peaceful, great view

Stayed 2 nights in Sep 2024

8/10 Good

Joy

11 Sept 2024

Liked: Cleanliness, staff & service

Hotel is older, but clean and nicely quiet. Room was comfortable and it was nice to walk the dog along the little stretch of lake in front of the hotel

Stayed 1 night in Sep 2024

10/10 Excellent

Amanda

4 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Martina

Travelled with partner

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The rooms and bathroom were very clean. Staff was very courteous anf friendly.

Stayed 2 nights in Aug 2024

8/10 Good

Linda

Travelled with group

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Linda from West Virginia

Staff was very friendly and helpful. Rooms were large and beds comfortable and very clean. Only drawback was our rooms were on the second floor with no elevator and one lady in our party had difficulty climbing stairs.

Stayed 1 night in Aug 2024

6/10 Okay

Melvin

26 Aug 2024

Liked: Cleanliness

Although the property is in a great location for concert venue access, it is dated, dark, and service spotty. Certainly not worth the price.

Stayed 4 nights in Aug 2024

8/10 Good

Susan

Travelled with partner

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The lake view was the best part. Bed was very comfortable as was stated in other reviews. We had no issues with noise. The property was not the most modern but I wasn’t looking for modern, I came from NYC for a “country” getaway. We loved the balcony and the breakfast.

Stayed 1 night in Aug 2024

8/10 Good

Lawrence

23 Aug 2024

Liked: Cleanliness, staff & service, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Frances

Travelled with group

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, easy access to Lenox and Tanglewood.

Stayed 2 nights in Aug 2024

6/10 Okay

Norman

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Three star property. Breakfast was poor. Room was comfortable, overlooking the lake.

Stayed 4 nights in Aug 2024

6/10 Okay

Peter

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service

Lake view was nice.

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed several things about our stay at the Black Swan Inn. The onsite Indian cuisine restaurant Mint was delicious and the smell of the spices through the property was lovely. We had a great time taking the kayaks out on Lake Laurel. The view was beautiful. The location was perfect for our trip. We were not familiar with the area and this was a great launching spot for our day trips. It was a really nice stay.

Stayed 2 nights in Aug 2024