Gateways Inn & Restaurant

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Dates

January 2025

February 2025

Room (King Room) | Iron/ironing board, free WiFi, bed sheets

Suite | Iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Air conditioning

Parking included

Free WiFi

Business services

Explore the area

51 Walker St, Lenox, MA, 01240

Lenox Library
3 min walk
The Bookstore
4 min walk
Ventfort Hall Mansion and Gilded Age Museum
4 min walk
Pittsfield, MA (PSF-Pittsfield Municipal)
12 min drive

Room options

Room (King Room)

Sleeps 2
1 King Bed

Room (Queen Room)

Sleeps 2
1 Queen Bed

Room (Deluxe King Room)

Sleeps 2
1 King Bed

Similar properties

Breakfast included

Parking included

Free WiFi

Air conditioning

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Lenox with free parking

Along with a business centre, this smoke-free hotel has conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, a library and tour/ticket assistance. Housekeeping is available on request.

Gateways Inn & Restaurant offers 11 accommodations with complimentary bottles of water and complimentary dressing gowns. 30-inch flat-screen televisions come with digital channels.

Bathrooms include baths or showers with a rainfall showerhead, slippers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Gateways Inn & Restaurant, you're just a quick walk from Lenox Library. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.

Free WiFi
Free self-parking
Services include a concierge, tour or ticket assistance and wedding services
Just a 3-minute walk from Lenox Library and 4 minutes on foot from The Bookstore

WiFi is free in public spaces. A business centre and a meeting room are available. A library, a terrace, and an arcade/games room are also featured at Gateways Inn & Restaurant. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3-star Lenox hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking available

Family friendly

Arcade/game room

Conveniences

Gift shop/newsstand
Limited-hour front desk

Guest services

Change of towels on request
Concierge services
Housekeeping (on request)
Tour and ticket assistance
Wedding services

Business services

Business centre
Conference space
Meeting room

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
4 steps to reach entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
2 floors
Banquet hall
Built in 1912
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

30-inch flat-screen TV with digital channels
Streaming services

Food and drink

Free bottled water

Air conditioning (climate-controlled)
Iron/ironing board

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: 5:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:

Bar/lounge
Restaurant

The following facilities are closed on Monday and Tuesday:

Bar/lounge
Restaurant

Access methods

Front desk (limited hours)

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 40.0 per day.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Housekeeping is available for an additional fee and varies based on length of stay and unit size
Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0012071520

This property accepts major credit cards and cash

The front desk at this property is open daily from 9:00 AM - 4:00 PM.
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Property is also known as

Gateways Inn

Gateways Inn Lenox

Gateways Lenox

Gateways & Restaurant Lenox

Gateways Inn & Restaurant Hotel

Gateways Inn & Restaurant Lenox

Gateways Inn & Restaurant Hotel Lenox

Gateways Inn & Restaurant Reviews

7.8

Good

8.2/10

Cleanliness

8.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Okay

Clara

31 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Stayed 4 nights in Aug 2024

4/10 Poor

James

22 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Nancy

24 Apr 2024

Disliked: Staff & service

Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer

Stayed 2 nights in Apr 2024

10/10 Excellent

Theresa

7 Apr 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

10/10 Excellent

James, Westhampton

18 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

28 Dec 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

12 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Travelled with partner

14 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Charming, historic property situated in a very beautiful and scenic part of the Berkshires. Very unique in all it has to offer.

Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveller

14 Aug 2023

Liked: Cleanliness

Disliked: Staff & service

Stayed 2 nights in Aug 2023

10/10 Excellent

elyssa

Travelled with partner

6 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Food was delicious

Stayed 3 nights in Jul 2023

10/10 Excellent

Sybil

13 Jun 2023

Stayed 1 night in Jun 2023

10/10 Excellent

DONALD

5 Jun 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2023

10/10 Excellent

Dennis

Travelled with family

21 May 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Full Breakfast. Live Music. Very Hospitable Staff.

Stayed 2 nights in May 2023

6/10 Okay

Mark

Business traveller

7 May 2022

Liked: Cleanliness

Quiet and clean enough.. but seems like they're going through some transitions or we caught them off season... felt a little shabby/bare, like the rooms needed a refresher -- doesn't look or feel like the photos on the website. And there was never any staff around. It was fine for a work trip where I was hardly ever there, but I wouldn't stay there for pleasure.

Stayed 4 nights in May 2022

10/10 Excellent

Paul C

Travelled with family

6 Dec 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Great place. Great staff. Great food & cocktails. Perfectly located.

Stayed 1 night in Dec 2021

10/10 Excellent

David

Travelled with partner

4 Oct 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Comfortable, traditional inn with excellent service and restaurant. Facilities were clean and up to date. Walking distance to everything in town. Highly recommended.

Stayed 1 night in Oct 2021

4/10 Poor

suzanne

8 Aug 2021

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

New owners and not ready to open. No service for breakfast( as advertised..gave us a card for a local deli which was overwhelmed ,no room clean up ( dirty linens on floor from last guest,)or towels…told us to go in to the linen room and help,ourselves. Our registration wasn’t in their computer…fortunately we had a copy.I understand that it’s hard to find help but we were completely on our own and had paid over $300. Per night.

Stayed 2 nights in Aug 2021

2/10 Terrible

Robert

Travelled with group

2 Jun 2021

Disliked: Staff & service

They were closed. It was prepaid and when I arrived there was no one on duty. The phone message said it might take 24 - 48 hours before my call would be returned.

Stayed 2 nights in May 2021

10/10 Excellent

Richard, Owls Head, Maine

Business traveller, Travelled with partner

8 Dec 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The inn is a wonderful and charming grand home in Lenox. The interior has warm furnishings and the staff went out of their way to make us feel welcome. Dinner was outstanding and the wine list had many examples of fine wines from Israel. Breakfast the next morning featured a sumptuous challah french toast souffle.

Stayed 1 night in Dec 2019

10/10 Excellent

Paul

25 Jul 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special and very convenient place

Owners were on-site , friendly and went out of their way to make our visit comfortable and special

Stayed 1 night in Jul 2019

8/10 Good

CountryLadyL, Lunenburg

Travelled with partner

30 Jun 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely mansion turned inn with restaurant and bar, although they were not yet in service for the season. Our room was spacious, clean, comfortable and quiet. A great location!

Stayed 1 night in Jun 2019

8/10 Good

Michael

24 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the Inn. The room was very comfortable. We were walking distance to everything we needed. Would definitely stay there again.

Stayed 1 night in Jun 2019

6/10 Okay

Chris

22 Jun 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Could do better!

We were disappointed in the outside appearance of the property. It badly needed painting, and the entry porch was unkempt and unwelcoming. The room itself was also very tired....we appreciate that an historic Inn should retain period features,but decoration should be of a superior quality and kept fresh.The curtains were appalling...just an unlined piece of simple cotton . However the public areas were quite elegant, and breakfast was very good. In short, we would not return having been in far better Inns in Lenox

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family

27 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was pleased with the cleanliness and accommodations. There was a small refrigerator and coffee maker, as well as a bathrobe and slippers for two. The breakfast was excellent with a variety of choices such as cheese, loaf bread, homemade granola, fruit and yogurt and a hot meal of your choice.

Stayed 1 night in Apr 2019