Skip to main content
Beginning of main content

"Good condition, super swimming pool. " More

By a verified traveller on Thu 05 Aug 2021

Enter dates to see availability

Superior Room, Multiple Beds (Premium)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed (Executive)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of Novotel London Brentford's great location. During your stay, you're just a quick walk from Thames River. Free WiFi in public areas, an indoor pool and a restaurant are available.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Gtech Community Stadium and The Musical Museum
  • Pets welcome for a fee

Novotel London Brentford ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel London Brentford

Everyone (14) Family (7)
4 out of 5

Posted by on 25 Feb 2024

Was this review helpful to you?
Comment from Hotel Management

19 Mar 2024 by Des

We very much appreciate your comments regarding your stay at the Novotel London Brentford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2 out of 5
From start to finish we had no availability for our children to use pool as everything was booked before even getting there so gets up early next morning and still all gone Booked room with two separate beds for kids as we have a teenage daughter and son who should be in seperate beds & they weren’t Booked this hotel soley for kids to enjoy amenities and didn’t get to use at all then all night long banging in above room until at least 12:50 am absolute joke when need to be up early disappointed all round Also trying to shower with everyone being able to see your silhouette is a bit exposing especially when you have teenage children in the same room !!

Posted by on 30 Aug 2021

Was this review helpful to you?
5 out of 5
Good condition, super swimming pool.

Posted by on 5 Aug 2021

Was this review helpful to you?
5 out of 5
The hotel was very clean, staff were polite and helpful, the bed was comfy and the swimming pool is lovely.

Posted by on 18 Nov 2019

Was this review helpful to you?
4 out of 5
:-) food / bar menu was varied - enjoyed a late supper / snack as we arrived late on the Friday evening. Atmosphere was easy going. Room was well equipped. :-( Children under 16 not allowed in the pool after 8pm - our son is a very mature 14 year old and would have been in the pool with us at all times. Distance to nearest tube station. Menu changed to a buffet with a limited menu on the Saturday - less choice. Issues with tv that didn't work, had to call reception to resolve.

Posted by on 11 Nov 2019

Was this review helpful to you?
1 out of 5

Posted by on 10 Nov 2019

Was this review helpful to you?
5 out of 5
Lovely hotel with pool and gym breakfast with fresh omlette how you like, what more would you like?

Posted by on 30 Sep 2019

Was this review helpful to you?
5 out of 5

Posted by on 15 Jun 2019

Was this review helpful to you?
3 out of 5

Posted by on 6 May 2019

Was this review helpful to you?
2 out of 5
Breakfast Time was a disaster. We had to Queue for 15 mins to be allocated a table. All tables were not cleaned efficiently, seemed like the person in charge of cleaning the Tables had no clue what he was doing, walking round idlelously with his trolley. Service at the table was poor. Needs radical changes with Staff and re-training. Pool area was littered with Towels, Tissues with Blood and Changing Rooms were a Total mess. It should be clearly sign posted that no footwear around the Pool area. Very nice modern Hotel but service and cleanliness was lacking during our visit

Posted by on 2 Jan 2019

Was this review helpful to you?

Renovations + Closures

The following facilities are closed on Sunday, Friday and Saturday:

  • Indoor pool

Property Features

Novotel London Brentford offers its guests an indoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2960 square feet (275 square metres) and includes a conference centre. A terrace, multilingual staff, and a garden are also featured at the eco-certified Novotel London Brentford. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Brentford hotel.

  • 202 guestrooms or units
  • 8 levels
  • Conference rooms
  • 2960 sq ft of conference space
  • 275 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking

Transport

  • Train station: Brentford Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel London Brentford offers 202 accommodations with minibars and a safe. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Coffee maker
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Elements – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 15 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property does not follow regional sanitisation guidelines
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 21 to 21 per person
  • Self-parking fee: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brentford Novotel
  • London Brentford
  • Novotel Brentford
  • Novotel Brentford London
  • Novotel London Brentford
  • Novotel London Brentford opening June 2014
  • Novotel London opening June 2014
  • Novotel London opening June 2014 Hotel
  • Novotel London opening June 2014 Hotel Brentford
  • Novotel London Brentford Hotel
  • Novotel London Brentford Hotel
  • Novotel London Brentford Brentford
  • Novotel London Brentford Hotel Brentford

You should know

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
url importing http://www.ebookers.fi/London-Hotels-Novotel-London-Brentford.h7985184-p2.Hotel-Reviews?rm1=a2&
There was an error importing /London-Hotels-Novotel-London-Brentford.h7985184-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.fi/London-Hotels-Novotel-London-Brentford.h7985184-p2.Hotel-Reviews?rm1=a2&