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City Hotel Derry

4.0 star property

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Photo gallery for City Hotel Derry

Front of property
Indoor pool, pool loungers
Front of property – evening/night
Junior Suite | Living room | Flat-screen TV
Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout curtains, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Queens Quay, Derry, Londonderry, Northern Ireland, BT487AS
  • Guildhall
    ‪3 min walk‬
  • Tower Museum
    ‪4 min walk‬
  • Peace Bridge
    ‪6 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪29 min drive‬

Room options

View all photos for Executive Double Room, 1 Queen Bed

Executive Double Room, 1 Queen Bed | Hypo-allergenic bedding, blackout curtains, bed sheets

Executive Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Double & Single)

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room (Double & Single)

  • 16.9 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Twin Room, 2 Single Beds

  • 17 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, blackout curtains, bed sheets

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Hypo-allergenic bedding, blackout curtains, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, blackout curtains, bed sheets

Superior Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Junior Suite Penthouse

Executive Junior Suite Penthouse | Hypo-allergenic bedding, blackout curtains, bed sheets

Executive Junior Suite Penthouse

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Accessible Bathtub

Standard Double Room, Accessible Bathtub | Hypo-allergenic bedding, blackout curtains, bed sheets

Standard Double Room, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (646)
The price is €112
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Holiday Inn Express Derry - Londonderry by IHG

About this property

City Hotel Derry

Eco-certified hotel with fitness centre and steam room
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a steam room and a conference centre are on-site.
City Hotel Derry offers 158 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at City Hotel Derry. During your stay, you're just a quick walk from Guildhall. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Steps from Guildhall and 4 minutes on foot from Derry Visitor and Convention Bureau
City Hotel Derry offers its guests a kids' pool, an indoor pool, a steam room, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3842 square feet (357 square metres) and includes a conference centre. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the eco-certified City Hotel Derry.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
Thompsons – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
Coppins Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 14 per day); discounts available
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Coppins Bar
  • Thompsons

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (3,842 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • On a river
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Lift (231 centimetre wide door)
  • Raised toilet seat (51 centimetre high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (188 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Connecting rooms available
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 per person
  • Nearby parking fee: GBP 14.00 per day (5 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

City Hotel
City Hotel Derry
Derry City Hotel
Hotel Derry City
City Hotel Derry Londonderry
The City Hotel Derry
City Derry Londonderry
City Hotel Derry Hotel
City Hotel Derry Londonderry
City Hotel Derry Hotel Londonderry

City Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1001 reviews
Rating 8 - Good. 310 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Orin

Stayed 1 night in Nov 2024

10/10 Excellent

Donna, Belfast

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Learning a lot!
Couple stay. The room was spacious and comfortable however there didn’t seem to be any way to regulate room temperature.bathroom tired and could do with updating. Lovely river view. Really convenient location within easy walk of all the City’s attractions. Recommend walking the walls, tower museum, the pubs and coffee shops on Waterloo st. Decent breakfast, usual fare. Be aware the nearby Exchange restaurant and wine bar only serves drinks if you are eating there - we called in for a cocktail and were basically chucked out after one drink! Licensing rules apparently but it’s not clear when you go in. Overall loved our visit and learnt a lot. It’s a great city.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good 👍
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and an early check-in. Thanks to everyone at the City Hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

fiona

Stayed 1 night in Nov 2024

2/10 Terrible

Caroline

Stayed 2 nights in Nov 2024

10/10 Excellent

Ethel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Pat

Travelled with partner
Disliked: Cleanliness
Shabby
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth staying
Fabulous location Furniture and decor slightly dated Very clean Friendly and competent staff Would defo stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

gearoid

Stayed 2 nights in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pavol

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Simone

Travelled with group
Liked: Cleanliness, staff & service, amenities
Could do with a refresh but hotel clean and in great area breakfast nice don’t bother ordering flat bread from lunch menu you will be disappointed entertainment every night which was fun albeit a bit old school.
Stayed 2 nights in Oct 2024

10/10 Excellent

Akhil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent and very hepful
Stayed 1 night in Oct 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Aug 2024

6/10 Okay

Linda

Travelled with group
Liked: Staff & service
Very small beds, small room, terrible pillows. Needs some freshing up with paint and carpet. Tub was difficult to maneuver for over 70s group, very high sides having to crawl over.
Stayed 2 nights in Oct 2024

8/10 Good

Sean

Business traveller
Liked: Staff & service, property conditions & facilities
All good except that the room was too warm and I could not reduce the temperature.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Everyone was lovely. We got an underground park which was awesome. Our third floor room overlooked the Peace bridge and Guildhall which was terrific. The dinner I had which was double dipped chicken the sriracha sauce dribbled with honey, was superb.
Stayed 1 night in Oct 2024

10/10 Excellent

eamon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

shauna

Stayed 1 night in Oct 2024

8/10 Good

Nurudeen

Stayed 2 nights in Oct 2024

10/10 Excellent

Roisin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024