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Maldron Hotel Derry

4.0 star property

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Photo gallery for Maldron Hotel Derry

Exterior
Exterior
Premium bedding, desk, iron/ironing board, cots/infant beds
Reception
Premium bedding, desk, iron/ironing board, cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping

Explore the area

Map
Butcher Street, Derry, Londonderry, Northern Ireland, BT48 6HL
  • Guildhall
    ‪4 min walk‬
  • Derry City Walls
    ‪5 min walk‬
  • Museum of Free Derry and Bloody Sunday Memorial
    ‪6 min walk‬
  • Londonderry (LDY-City of Derry)
    ‪42 min drive‬

Room options

View all photos for Executive King Room

Executive King Room | Premium bedding, desk, iron/ironing board, cots/infant beds

Executive King Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Single Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Double Single Room

  • 33 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Twin Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Family Room

Premium bedding, desk, iron/ironing board, cots/infant beds

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior

Holiday Inn Express Derry - Londonderry by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (669)
The price is €112
for 1 room
includes taxes & fees
12 May - 13 May
Holiday Inn Express Derry - Londonderry by IHG

About this property

Maldron Hotel Derry

Eco-certified hotel with fitness centre and sauna
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, coffee/tea in a common area and 24-hour room service.
Maldron Hotel Derry offers 93 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Londonderry hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Maldron Hotel Derry. During your stay, you're just a quick walk from Walled City. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy Irish cuisine while dining at Grain & Grill Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Walled City and Diamond
Maldron Hotel Derry offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Maldron Hotel Derry.

This 4-star Londonderry hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Grain & Grill Restaurant – This restaurant specialises in Irish cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 8 per day)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 for adults and GBP 8.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grain & Grill Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Sauna

Family friendly

  • Cot (surcharge)
  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 40.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cots (infant beds) are available for GBP 20.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 for adults and from GBP 8.95 for children
  • Nearby parking fee: GBP 8 per day (49 ft away)
  • Late check-out fee: GBP 40.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

National rating

This property has received its official star rating from Tourism NI.

Property is also known as

Tower Hotel Londonderry
Tower Londonderry
Maldron Hotel Derry Londonderry
Maldron Hotel Derry
Maldron Derry Londonderry
Maldron Derry
Maldron Hotel Derry Hotel
Maldron Hotel Derry Londonderry
Maldron Hotel Derry Hotel Londonderry

Maldron Hotel Derry Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service
Maldron needs updating. Carpet in room stained.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay staff were great lifts are a bit odd to work
Stayed 1 night in Apr 2025

4/10 Poor

Louise

Liked: Room comfort
Disliked: Staff & service

Very poor service. Felt a burden

We were so dissapointed, the service was very poor the little receptionist was nice but seemed to be trying to cope on her own so bit of a wait on checking in, Very haphazard introductory to the restaurant, we were told it was opened to 10 bit when we asked at 4 could we hv the easter sunday menu we were made to feel like we were a burden, they said they would have to check with the chef, we were not informed it stopped at a certain time?? In fact we weren't told anything other than, oh were tidying up not sure we have a table. Despite the place being empty bar one large family who were about to leave, we choose not to eat, breakfast we were met with the first pleasant helpful young lady with short blonde hair and glasses, but its a very tight fit to serve yourself, you need to get everything down to ur tea, Sorry wont be back just poor service. Ppl make a hotel and here personality is severely lacking!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break in Derry

Excellent location. Friendly efficient staff. Will definitely be back
Stayed 1 night in Apr 2025

8/10 Good

Holli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff is friendly and knowledgeable. Clean comfortable rooms. Right next to thje Butcher's Gate in the city walls. Close to most everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, very comfy bed. Nice spacious room and no noisy fans or heaters which was lovely. Nice that the windows opened too. Very convenient to walk to everything from.
Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Went the extra Mile, so appreciated.

First time in Derry, hotel has great location within the Walls . Lovely room and great Bfast. We will return , staff most helpful and very obliging as the gentleman on reception helped my husband with the car parking . Greatly appreciated.
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good choice

It's a lovely hotel and walkable into Derry centre and if you get a really good room you get a lovely view. Food is always good and the bed is at least comfortable
Stayed 1 night in Apr 2025

8/10 Good

Olha

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Liked: Amenities
Great location for sights and food very easy to walk. Front desk gal was exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a short stay in Londonderry as part of a Northern Ireland holiday. Katie who checked me in was lovely and really helpful. Great recommendation re: city wall tour. Also, she made sure that I was aware that there was a train strike ongoing in case I was planning to go on the trains. Location of hotel is really good. Nearby to public transport, local attractions and places to eat. Hotel itself has a restaurant with a reasonably priced menu.
Stayed 1 night in Mar 2025

10/10 Excellent

Aidan

Stayed 1 night in Mar 2025

8/10 Good

Miss Manon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Aidan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of paint. Poor service.
Stayed 1 night in Mar 2025

6/10 Okay

Sinead

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

So so.

The hotel car park was shut so I ended up paying nearly £10 parking. Not great and this should have been detailed as one of my requirements was on site parking. Room tired and didn’t have USB plugs by the bed which is expected as a minimum these days. Bathroom needs serious update.
Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very central hotel

View of the Square from our room. Very comfortable bed and good pillows. Peaceful. Room a little on the cold side.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great will be back again
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It says there is parking available on-site, which was evidently incorrect when we arrived due to a road closure. This could be outlined online. The room was nice, but the shower was a tough squeeze with the fixed partition and the showerhead really low down for someone like me who is tall. Overall, a decent stay and good location.
Stayed 1 night in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hospitality and warm welcome

My daughter and I spent a whole month traveling through Ireland and the Malden Hotel Derry was the very best experience we had in terms of service and hospitality! The Derry Girls at reception were simply wonderful!
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Mrs Thelma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel parking was great! And this hotel is set right against Derry’s famous walls. Many rooms have views over the river to the other side of town.
Stayed 2 nights in Feb 2025