When we booked this reservation for the week between Christmas and New Year’s, we were told that the unit would be completely remodeled before our arrival. A few days before arrival, we received a cryptic message that I eventually understood to say that there was no oven in the unit. We complained, because our family includes boys aged 17, 19 and 20, and being able to cook in the unit is a critical part of our vacation plan for the holidays. After we requested it, they reduced the price for the full weeks reservation by $1000. We agreed to keep the booking.
The unit is lovely to look at, but there were a great many deficiencies. I’m pretty sure we were the first people to stay there after the renovations were complete. Here are a few examples
The front door lock was very quirky and hard to open.
The kitchen was very poorly stocked with pots and pans and tableware. It’s pretty crazy that we had no oven to cook in, but we couldn’t even make spaghetti, as there were no pots (only pans). There weren’t even six matching water glasses for a unit that supposedly held six people.
The HVAC unit sounds like a jet engine every time it fires up. I would say it’s almost impossible to sleep when it kicks on.
The sliding doors to the decks don’t appear to ever have been serviced during the remodel. I’m a pretty big guy, 6 foot three and 250 pounds, and you really need to put your back in it whenever you tried to open the door. You definitely can’t pull the slider open with a drink in your hand, it’s a two hand full body operation.
The showers are lovely, modern glass and tiles. But the way they did the glass enclosure, with no shower door, results in water pouring all over the floor. From one of the two bathrooms we ended up having to make a dam on the floor of towels just try to keep the water from flowing from the shower across the floor of the bathroom, across the entry to the bedroom, and over by the entryway. In other words, without diligent measures, water would escape the shower and flow 10 feet away.
Perhaps the most unacceptable part of our visit was that the place was overrun with small ants. My wife was so horrified, she was screaming at me for having made this reservation. She couldn’t do her yoga because every time she laid out her yoga mat on the floor, it would get covered in ants. She wouldn’t walk across the floor of the unit barefoot because of all the ant activity.
I could go ok but I’m out of space.