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Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Diplomat Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Hilton Los Angeles/Universal City's great location. During your stay, you're just a quick walk from Universal Studios Hollywood. Features include an outdoor pool, a restaurant and a 24-hour gym.

  • Enjoy Californian cuisine while dining at Cafe Sierra
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk
  • Local-area shuttle service available
  • Pets welcome for a fee

Hilton Los Angeles/Universal City ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Los Angeles/Universal City

Everyone (1) Couples (1)
5 out of 5

Posted by , from Grimisuat on 7 Oct 2024

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Comment from Hotel Management

9 Nov 2024 by The Hilton Universal Team

Thank you so much for your kind review! We look forward to welcoming you back soon.

2 out of 5
Die Lage ist top, auch die Ausstattung. Wir waren 5 Nächte da, das Zimmer wurde nur einmal gemacht, absolut nicht ok für so eine teure Unterkunft! Das Zimmer wurde erst gemacht, nachdem wir gefragt haben. Wir fragten noch nach, ob es wegen Covid nicht gemacht wurde - kam in einigen Hotels auf der Reise vor, dort wurden wir aber darüber informiert. Gemäss der Reception war das aber im Hilton nicht der Fall, unser Zimmer sei ei fach vergessen worden. Vergessen und das 3x? Geht überhaupt nicht! Ich bin echt enttäuscht.

Posted by , from Teufenthal on 12 Mar 2022

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About the Hilton Los Angeles/Universal City

Location 555 Universal Hollywood Dr, Universal City, CA 91608

Property Features

Hilton Los Angeles/Universal City offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 32001 square feet (2973 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Los Angeles/Universal City. For a fee, parking is available. This 4-star Universal City hotel is smoke free.

  • 495 guestrooms or units
  • 24 levels
  • Conference rooms
  • 32001 sq ft of conference space
  • 2973 sq. m of conference space
  • Built in 1984
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Bob Hope Airport Station (8 km / 5 mi)
  • Metro station: Universal City Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Los Angeles/Universal City offers 495 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers. This Universal City hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Netflix
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.

Cafe Sierra – This restaurant specialises in Californian cuisine and serves breakfast, brunch, lunch and dinner.

Lobby Lounge – This lobby lounge serves lunch, dinner and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult aged 18 or older must assume all liability for the booking. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.00 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: USD 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 60.00 per accommodation, per day
  • Destination fee: USD 18.70 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 34.00 for adults and from USD 19.50 for children
  • Fee for in-room wireless Internet: USD 7.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 7.95 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: USD 7.95 (rates may vary)
  • Covered self-parking fee: USD 49.50 per night (in/out privileges)
  • Valet parking fee: USD 60.50 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 34.20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Los Angeles/Universal City
  • Hilton Los Hotel Angeles/Universal City
  • Los Angeles/Universal City
  • Los Angeles/Universal City Hilton
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal Hotel
  • Hilton Los Angeles/Universal
  • Hilton Los Angeles/Universal City Hotel
  • Hilton Los Angeles/Universal City Universal City
  • Hilton Los Angeles/Universal City Hotel Universal City

You should know

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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