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Comfort Hotel Aeroport Lyon St Exupery

3.0 star property

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Photo gallery for Comfort Hotel Aeroport Lyon St Exupery

Exterior
Lobby
Terrace/patio
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

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Map
65 Rue du Royaume-Uni, Colombier-Saugnieu, Rhone, 69124

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Similar properties

Exterior

NH Lyon Airport

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1042)
The price is €181
for 1 room
includes taxes & fees
10 Apr - 11 Apr
NH Lyon Airport

About this property

Comfort Hotel Aeroport Lyon St Exupery

Hotel in Colombier-Saugnieu with free airport shuttle and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, conference space, a 24-hour front desk and a garden are on-site.
Comfort Hotel Aeroport Lyon St Exupery offers 83 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Colombier-Saugnieu hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Comfort Hotel Aeroport Lyon St Exupery. During your stay, you'll be close to Genas Bowling. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business centre, 4 meeting rooms and conference space
  • 12 minutes by car from Groupama Stadium and 13 minutes from LDLC Arena
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 4 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. The business-friendly Comfort Hotel Aeroport Lyon St Exupery also features a terrace, a garden, and a lift. A roundtrip airport shuttle is free at scheduled times. Self parking is free.

This 3-star Colombier-Saugnieu hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 4:00 AM to 9:30 AM.
Le Petit Prince – This restaurant serves breakfast, lunch and dinner.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 11:30 PM at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 4:00 AM to 9:30 AM for a fee: EUR 9.90 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Petit Prince

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per pet, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.33 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.90 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Lyon Aeroport Saint Exupery Hotel Lyon
Comfort Hotel Aeroport Lyon St Exupery Colombier-Saugnieu
Comfort Aeroport Lyon St Exupery Colombier-Saugnieu
Comfort Aeroport Lyon St Exupery
Comfort Aeroport Lyon St Exup
Comfort Hotel Aeroport Lyon St Exupery Hotel
Comfort Hotel Aeroport Lyon St Exupery Colombier-Saugnieu
Comfort Hotel Aeroport Lyon St Exupery Hotel Colombier-Saugnieu

Comfort Hotel Aeroport Lyon St Exupery Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 216 out of 1075 reviews
Rating 8 - Good. 417 out of 1075 reviews
Rating 6 - Okay. 247 out of 1075 reviews
Rating 4 - Poor. 124 out of 1075 reviews
Rating 2 - Terrible. 71 out of 1075 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Amandine

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Deniz

Stayed 1 night in Nov 2024

6/10 Okay

Olivier

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Alyssia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé. La navette est top ! Le petit-déjeuner aussi. Je recommande.
Stayed 1 night in Oct 2024

6/10 Okay

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is close to Lyon airport with a great walking path to Terminal 1. It also has a good shuttle service. We used both. The lobby and restaurant areas looked fine. We did not try the food. We were given 2 vouchers for a hot beverage which we used in the morning. Staff were friendly. The hallway carpet on our floor (2) was heavily soiled to the point of being off putting. It smelled like it had been cleaned, so that was good. The room, and bed sheets were in good shape. Only one pillow per person, a negative for me. The bathroom was in okay shape with the exception of the stand around the sink area. It was deteriorated fiber board.
Stayed 1 night in Oct 2024

10/10 Excellent

Sudhir

Business traveller
Liked: Staff & service, room comfort
Convenient stay, nice restaurant.
Stayed 1 night in Oct 2024

4/10 Poor

Fadi

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff is great but room is in dire need of renovations. Lots of large stains on hallway carpet, hallways look like a prison. Bathroom looks like a scene from Chernobyl with brown water stains on toilet and swollen/delaminated vanity/woodwork. Faucet sprays water outside of the sink. Bathroom should be completely be redone at this point.
Stayed 1 night in Oct 2024

6/10 Okay

Ron

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
First night stay was good but second night stay there was so much noise. Pipes knocking all night. Sewer smell in our room 324. This was very unpleasant!
Stayed 2 nights in Oct 2024

6/10 Okay

Franck Ghislain Yvon

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Jennifer

Stayed 1 night in Aug 2024

4/10 Poor

Fabienne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hemant

Stayed 1 night in Sep 2024

6/10 Okay

Martyn

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Virginia, Seattle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property near the airport but very difficult to reach on foot. Navette shuttlw not running on the evening and taxi will not transport as itis too closw for them. Left to walking i er in convoluted airport area.
Stayed 1 night in Sep 2024

2/10 Terrible

MOHAMMAD

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old the room is so small old and not clean They have air conditioners in the rooms but they don’t allow you to use it they put in stead small fan the only thing was good in this hotel that its in the airport area but in the same price you can book in neighborhood hotels at the same price
Stayed 1 night in Sep 2024

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Pierre-Hugo, Montreal

Liked: Cleanliness, staff & service, amenities
A bit dated but a good bargain and nevertheless a good hotel in walking distance from the terminal
Stayed 1 night in Aug 2024

8/10 Good

Licen

Travelled with partner
Liked: Cleanliness, staff & service
Great location and parking space for travelers
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm not sure why the Hotel Manager would tell me her name is Emilie when her name is Anaise. Also why she would offer my husband 700€ alcohol on the tab when they knew he was drunk and sick and a week later send me a bill asking me to pay 708.79€ for the drinks!. So apparently this hotel takes advantage of their clients by charging them after the fact? The worst customer service! Please watch your bill closely!!
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel. Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him. Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking. The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room. I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information! I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and receive much better service!
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Florian front desk staff terrible!
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel. Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him. Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking. The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room. I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information! I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and get much better service!
Stayed 1 night in Aug 2024

2/10 Terrible

Aida

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband was staying at the hotel 6 days and his mobile was lost in transit to the hotel. Unfortunately the hotel rooms do not have a telephone. Each time I try to contact my husband they have to go up to the room to let him know that I am calling him. Today the receptionist Florian, answered the telephone informed me that my husband just went up to the room to sleep. I asked him kindly to let him know that there is an emergency and to see if he could come to the phone. In less than 2 minutes Florian responded by telling me that my husband did not respond. He could not have taken the elevator to the second floor, walked the hallway, knocked on the door and took the elevator back down to the reception to let me know in 2 minutes that my husband did not respond to the door knocking. The same front desk receptionist informed me yesterday that my husband checked out the hotel which was wrong information! Another time also the same person told me that my husband was not at the hotel when he was in his room. I have never seen a hotel so small with lines busy all the time, when not busy the answering machine comes on and then cuts off and with front desk staff giving the wrong information! I can assure you that we will never book at this hotel again although we are frequent visitors. We will book across the street or other airport hotels pay more and get much better service!
Stayed 1 night in Aug 2024

4/10 Poor

Patrick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
So so
Besoin d’etre renové, salle de bain un peu negligé. Le personnel de l’accueuil et du restaurant sont excellents!! Merci pour tout
Stayed 1 night in Aug 2024