Dreams Madeira Resort Spa & Marina - NEW OPENING

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Madeira Resort Spa & Marina - NEW OPENING

2 outdoor pools, pool loungers
Reception
Aerial view
Aerial view
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Spa
    Spa
  • Pool
    Pool

Explore the area

Map
Sitio da Piedade, Machico, Madeira, 9200-044
  • Ponta de Sao Lourenco
    19 min walk
  • Whale Museum
    7 min drive
  • Madeira Whale Museum
    8 min drive
  • Funchal (FNC-Cristiano Ronaldo)
    15 min drive

Room options

Preferred Club Suite (3 Adults + 1child)

  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

Double Room, Balcony, Ocean View (Adults Only)

  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony, Garden View (3 adults Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Preferred Club Suite (3 Adults)

  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed

Double Room, Balcony, Garden View (2 adults+ 1 child Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Preferred Club Townhouse (Min 2 Max 8 adults)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View

  • 87 sq m
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Suite, Terrace (2 adults Preferred Club)

  • 45 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Townhouse (3+1)

  • 187 sq m
  • Sleeps 4
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Double Room, Balcony, Garden View (2 adults Preferred Club)

  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Garden View (Adults Only)

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Preferred Club Townhouse (6+2)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Preferred Club Townhouse (4+2)

  • 187 sq m
  • Sleeps 6
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Double Room, Balcony, Ocean View (3 adults Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 2 children)

  • 87 sq m
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Townhouse (5+3)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Family Room, Balcony, Garden View (3 Adults + 1 child)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Family Room, Balcony, Garden View (4 Adults)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Preferred Club Double Ocean View (1 Ad)

  • 29 sq m
  • Sleeps 1
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Double Room, Balcony, Ocean View (2 adults Preferred Club)

  • 29 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Family Room, Balcony, Garden View (2 Adults + 2 child)

  • 58 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

Preferred Club Townhouse (3+2)

  • 187 sq m
  • Sleeps 5
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Preferred Club Suite (4 Adults)

  • 45 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

Family Room, Balcony, Garden View (2 Adults + 1 child)

  • 58 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony, Ocean View (2 adults+ 1 child Preferred Club)

  • 29 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Family Room, 2 Bedrooms, Balcony, Garden View (4 adults + 2 children)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (5 adults + 1 child)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Ocean View (6 adults Preferred Club)

  • 87 sq m
  • Sleeps 6
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Family Deluxe Frontal Ocean View (3+2)

  • 87 sq m
  • Sleeps 5
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

Marina Apartment (4 Adults)

  • 59 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Deluxe Double Room, Balcony, Ocean View (2 adults Preferred Club)

  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Family Double Room, Balcony, Ocean View (3 adults + 1 child)

  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Apartment, Balcony, Marina View (3 adults)

  • 59 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Preferred Club Family Deluxe Frontal Ocean View (3+1)

  • 87 sq m
  • Sleeps 4
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

Marina Apartment (3 Adults + 1 child)

  • 59 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

Deluxe Double Room, Balcony, Ocean View (3 adults Preferred Club)

  • 43 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Double Sofa Bed OR 1 King Bed

Apartment, Balcony, Marina View (2 adults + 2 children)

  • 59 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

Family Double Room, Balcony, Ocean View (4 adults)

  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Double Sofa Bed

Family Double Room, Balcony, Ocean View (2 adults + 2 children)

  • 58 sq m
  • Sleeps 4
  • 2 Large Single Beds and 1 Single Sofa Bed

Preferred Club Townhouse (4+4)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Preferred Club Family Deluxe Frontal Ocean View (2+2)

  • 87 sq m
  • Sleeps 4
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

Family Room, 2 Bedrooms, Balcony, Garden View (3 adults + 1 child)

  • 87 sq m
  • Sleeps 4
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Preferred Club Townhouse (7+1)

  • 187 sq m
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Double Room, Balcony, Garden View (2 Adults + 1 child)

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Suite, Terrace, Ocean View (4 adults Preferred Club)

  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Double Room, Pool Access (2 adults Preferred Club)

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed

Family Room, 2 Bedrooms, Balcony, Ocean View (2 adults+ 3 children Preferred Club)

  • 87 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Large Single Beds and 1 Double Sofa Bed

Family Double Room, Balcony, Ocean View (2 adults+ 1 child)

  • 58 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Preferred Club Family Deluxe Frontal Ocean View (4+2)

  • 87 sq m
  • Sleeps 6
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

Similar properties

About this property

Dreams Madeira Resort Spa & Marina - NEW OPENING

Luxury hotel on the beach, with 2 outdoor swimming pools
At Dreams Madeira Resort Spa & Marina - NEW OPENING, hit the beach, dine on-site at World Café or enjoy a drink at one of the hotel's 2 poolside bars.
Dreams Madeira Resort Spa & Marina - NEW OPENING offers 366 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to furnished balconies. Each accommodation is individually decorated. 65-inch Smart televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Machico hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures.
During your stay at Dreams Madeira Resort Spa & Marina - NEW OPENING, you'll be within walking distance of Ponta de Sao Lourenco. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine at World Café, one of the property's 6 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Sao Lourenco Point and a few minutes from Ponta de Sao Lourenco
  • Free local-area shuttle service
Dreams Madeira Resort Spa & Marina - NEW OPENING is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Dreams Madeira Resort Spa & Marina - NEW OPENING offers its guests 2 outdoor swimming pools and a fitness centre. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the luxury Dreams Madeira Resort Spa & Marina - NEW OPENING. A free area shuttle within 31.40 km is available. A complete renovation of Dreams Madeira Resort Spa & Marina - NEW OPENING was completed in September 2024.

This 5-star Machico hotel is smoke free.

World Café – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Carvão – This restaurant specialises in international cuisine and only serves dinner. Open selected days.
Oishii – This theme restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor – This restaurant only serves dinner. Open daily.
Club de Fado – This restaurant only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free area shuttle up to 31.4 km
  • Area shuttle
  • Onsite parking options include a garage

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Carvão
  • Club de Fado
  • Oishii
  • Sabor
  • World Café

Family friendly

  • 2 outdoor pools
  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • 3 floors
  • 5 buildings
  • Banquet hall
  • Built in 2013
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Quinta Do Lorde Marina Machico
Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina Machico
Quinta Lorde Resort Hotel Marina
Quinta Lorde Marina Machico
Quinta Lorde Marina
Hotel Quinta Do Lorde Resort Hotel Marina Machico
Machico Quinta Do Lorde Resort Hotel Marina Hotel
Hotel Quinta Do Lorde Resort Hotel Marina
Quinta Do Lorde Resort Hotel Marina Machico
Quinta Lorde Marina Machico

Dreams Madeira Resort Spa & Marina - NEW OPENING Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 193 reviews" "
Rating 8 - Good. 79 out of 193 reviews" "
Rating 6 - Okay. 17 out of 193 reviews" "
Rating 4 - Poor. 5 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel with excellent staff. my second time here and will be back later this year.
Stayed 7 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and facilities. Peaceful in February. Just a bit remote from everywhere.
Stayed 3 nights in Feb 2020

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Tammie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Missing jewelry
I went scuba diving with a shop at the marina. I took off my 4 karat wedding ring and put it in my makeup bag. We were supposed to be back before check out; however, the dive ran longer than expected. My husband packed my things to vacate the room, but forgot my makeup bag in the bathroom. I called the hotel as soon as I realized. Im really disappointed in the quality of service- the hotel treated the situation as if I had left some lipstick. They initially said they wouldn't be able to do anything until morning. A few hours later they called back and said they decided to go ahead and look that night. The ring is an heirloom and my son was going to propose to his girlfriend with it, but the hotel claims the makeup bag wasn't found. Really disappointed in how this was handled. I read other reviews in which guests have reported similar instances.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do not have a bad word to say about this property, the staff were excellent, breakfast outstanding and hotal cleanliness superb. We are returning next year and will make this our go to destination in the future.
Stayed 4 nights in Oct 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we loved our stay. The view from our room was just gorgeous and it was so peaceful. A very relaxing location but not for those who prefer things a little livelier. However a free shuttle service is provided to Funchal allowing plenty of opportunity to explore. Only two small gripes, the choice of food onsite could have been better, and our double bed was actually two beds pushed together. But these were not enough to spoil our stay. Little extra touches such as a thank you gift of fruit and chocolate on our last day were much appreciated. Helpful staff speaking an amazing range of languages. Right by the sea. Possibly not suitable for people with limited mobility due to steepness and quite a lot of steps. Would we stay here again and/or recommend it? Absolutely, loved it. And if we could have the same room again that would be fantastic!
Stayed 10 nights in Oct 2019

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is great
fantastic location, however for the price the rooms could be modernized as currently they are out-dated
Stayed 4 nights in Jul 2019

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A please to few days
We stayed here for our anniversary and had a lovely time. Beautiful resort lovely pool and nice beach area. Beach bar did some Nice cocktails with a cocktail of the day at a reduced price. Only downside, works happening on the natural pool which was very diaaapointing. But there was a nice area by the beach private for guests. Massive rooms with nice ceilings and bathrooms. Good facilities in the room tea and coffee and a kettle, nice balcony and we got a partial sea view rather than pool view like we laid which was a bonus. At breakfast there was only one person cooking eggs, omelettes etc whic meant a very long wait. Only 2 choices of bakery items at breakfast which run out very quickly. Although the food was tasty, more croissants / baked items would have been good. Check in was sufficient and we were offered a drink which was nice although we were a little bit confused about the location of the room. In the end someone offered to help us; which I think should be mandatory anyway due to the size of the resort. Beautiful views and overall a lovely few days. I would have liked to have stayed longer! Free parking and WiFi
View of the private beach
Swimming pool
View from our room
Marina / private beach area of the resort
Stayed 2 nights in Jul 2019

10/10 Excellent

Anouska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay. We stayed in one of the sea view suite rooms and it was lovely. Gorgeous views, comfortable beds and spacious suite. Bathroom facilities were good - the shower was nice and powerful. Staff were wonderful - very friendly and helpful. Multiple parking options available and great restaurants. In particular, the food and service received in the Lorde restaurant was amazing. I thought it was good value. The only development point I think would be breakfast. Food is okay but they would benefit from more options and better morning coffee.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
The hotel is very beautiful and provides a relaxing place to stay. There is a small but convenient market on the grounds as well as a few restaurants affiliated with the resort. Some people choose an all-inclusive option but I used breakfast only. The meal was the same every morning but provided a lot of options that I liked. The location is away from the city of Funchal but the city can be reached easily by the highway and the resort is very close to the airport. For this reason there will be noise at times from incoming planes, although the airport is not as busy as a major city airport. The customer service is very good. The people who work here are very friendly and willing to help you with anything that you need. One downside is that there are a lot of hills and stairs, but this is mostly unavoidable in Madeira. One other nice thing is that the resort is next to one of the beautiful walks in the island, the peninsula. If you want somewhere peaceful and relaxing to stay, I recommend Quinta Do Lorre.
Stayed 7 nights in Sep 2018

10/10 Excellent

Peter, Northants. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with very nice facilities.
Excellent hotel with very nice facilities and staff. The only disadvantage for our intention of a walking holiday was the distance and cost to reach the levadas.
Stayed 7 nights in Sep 2018

10/10 Excellent

Annie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a beautiful location
This hotel is in a great location. Facilities are great and the staff are very professional and friendly. Food at the Lords Restaurante is very good as is the huge choice of buffet breakfast. Will definitely stay again.
Stayed 6 nights in Jun 2018

10/10 Excellent

Eileen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent resort hotel at the end of the island
We loved our stay at Quinta Do Lorde. The welcome at check in was warm, with a complimentary drink and a room upgrade, and the service was first class throughout. We were staying on a B&B basis and found plenty of variety in the breakfast buffet: we only dined in twice- a quick pizza in the Captain's Bar the night we arrived, and a superb formal dining experience at Lorde's Restaurant- beautifully presented upmarket versions of local specialities. The hotel very kindly upgraded us from a Sea View room to a Sea View Suite- our room was spacious, elegant, well appointed and spotlessly clean, although I found the bed a little hard. The property stands quite alone, almost on the end of the island so it's either car or bus for getting out and about (there's a bus stop by the front gate) The little village of Canical is about 5 minutes drive, 15 minutes to the airport and 25 to Funchal. Some other reviewers have mentioned airplanes being a noise distraction, but as Londoners, we found that 2-3 planes an hour were a welcome respite from the one every 80 seconds we are used to! The April weather wasn't very kind for our stay (windy enough that many flights were cancelled and cool enough to wish for a heated pool) and we got the impression that it was windier out on our promontory than it was down the coast in Funchal or Machico. The reward for this quiet location is spectacular sea views from almost anywhere in the resort, but more especially from viewpoints a short walk away.
Stayed 10 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wedding day
Just perfect location and setting lovely and helpful staff and ok food Wedding day for a family member.
Stayed 1 night in Sep 2017

8/10 Good

Andy, Lincoln, UK

Liked: Cleanliness, staff & service, room comfort
Relaxing Stay
Stayed here at short notice, staff were very helpful especially Jessica (waitress). Comfortable roon with a great view of the coast and very peace full. The Captains Table is a very relaxed restaurant, staff very cheerful and for fine dining Lordes was excellent. Overall, a very relaxing and enjoyable stay.
Stayed 7 nights in Sep 2017

10/10 Excellent

Ovidiu Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort in an amazing location
Very nice resort in an amazing location
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The resort is remotely located and feels like an island of its own, great swimming pools, comfortable and luxurious room, and great service. Only downside was the basic breakfast
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, a little bit quiet. Far from downtown.
Nice Hotel, we had a wedding party. We stay there with the whole family.
Stayed 5 nights in May 2017

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightfully pretty place to stay. I had a clean comfortable room overlooking the marina. The staff were very friendly and helpful. Good selection of items for breakfast. I recommend taking the whale and dolphin trip from the marina.

8/10 Good

Jean

Liked: Cleanliness, staff & service, room comfort
Maybe 5 stars a few years ago but now barely 4.
We found the resort a bit pretentious and a little tired. Although it appears very up market the restaurant mainly caters for people on all inclusive budget tours and the a la carte menu had very little choice i.e. only 2 main dishes, one meat and one fish. This would be a difficult resort for anybody with mobility problems as the accommodation is spread over some very steep hills. It is also very isolated - too far to walk to the nearest town. However they do run a free mini bus service into Funchal every morning and back again each afternoon.

10/10 Excellent

frances&james, southport,england.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel complex and marina.
Brilliant holiday alround. Lovely hotel, room,food and atmosphere. Staff were excellent in all departments. Pity the complex is a bit of a way out, a car is needed to get about but there is a bus service to funchal (which was a great experience), also the hotel run a daily shuttle bus but with only limited seats could do with a larger bus.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful sites and nice foods at the hotel
Staff was very kind to give much information around the hotel. Very beautiful sites and hotel. Very near from hiking course. Very nice foods at their restaurants, octopus was amazing. 15min drive to central Funchal, they provide free shuttle.

8/10 Good

malcolm, northumberland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and would definitely recommend it
All the staff were very friendly and efficient. Spotlessly clean both in the room and anywhere visited in the main hotel. Breakfast was plentiful - we didn't try the restaurant in the evening. The furniture was too big for our balcony which meant you couldn't move the chairs. The room itself and the bathroom were very large. Very nice to have a separate shower BUT the hot water was unreliable. Fantastic wardrobe but still had those annoying hotel coat hangers which are meant to deter guests going home with them but are also user non-friendly!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Homely relaxing stay.
Enjoyable stay in relaxing surroundings for those who enjoy a quieter holiday, excellent walks nearby. Staff very accommodating, however we missed the buffet service.