DoubleTree by Hilton London - Docklands Riverside - Reviews, Photos & Rates

See all properties

Choose dates to view prices

Dates

January 2025

February 2025

Junior Suite, 1 King Bed, Balcony, River View | In-room safe, desk, laptop workspace, iron/ironing board

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service

Bar

Housekeeping

24/7 front desk

Explore the area

265 Rotherhithe Street, London, England, SE16 5HW

Tower Bridge
7 min drive
Columbia Restaurant
1 min walk
Rotherhithe Overground Station
20 min walk
London (LCY-London City)
32 min drive

Room options

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

36 sq m
Sleeps 5
1 Queen Bed and 2 Single Beds

Family Room, 2 Double Beds (Deluxe)

33 sq m
Sleeps 5
2 Double Beds

Room, 1 King Bed

26 sq m
Sleeps 2
1 King Bed

Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Suite

26 sq m
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Balcony, River View

33 sq m
River view
Sleeps 3
1 King Bed

Deluxe Room, 1 Queen Bed

26 sq m
Sleeps 2
1 Queen Bed

Deluxe Room, 1 King Bed

27 sq m
Sleeps 2
1 King Bed

Suite, 2 Bedrooms

26 sq m
Sleeps 4
2 King Beds

Room, 1 Double Bed

26 sq m
Sleeps 1
1 Double Bed

Twin Hilton Guest Room

26 sq m
Sleeps 2
2 Single Beds

Similar properties

Pet-friendly

Free WiFi

Restaurant

Air conditioning

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About this property

DoubleTree by Hilton London - Docklands Riverside

Riverfront London hotel in Southwark with bars

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.

DoubleTree by Hilton London - Docklands Riverside offers 378 accommodations with laptop-compatible safes and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Smart televisions are featured in guestrooms. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton London - Docklands Riverside. During your stay, you'll be within walking distance of Thames River. Features include free WiFi in public areas and a free ferry terminal shuttle, plus 2 bars.

Free Wi-Fi in some public areas
Enjoy international cuisine while dining at Columbia
Buffet breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
8 minutes by car from Tower of London and 11 minutes from St. Paul's Cathedral
Free ferry terminal shuttle service

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 9322 square feet (866 square metres) and includes conference space. A fitness centre, a library, and a terrace are also featured at the business-friendly DoubleTree by Hilton London - Docklands Riverside. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Columbia – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Urban Beach – This bar specialises in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.

Columbia Bar – This bar specialises in international cuisine and serves lunch and dinner. Open daily.

24-hour room service is available.

Languages

Arabic, English, French, Lithuanian, Portuguese, Spanish, Turkish

Property amenities

Internet

Available in all rooms: Internet access
Available in some public areas: Free WiFi

Parking and transport

Free ferry terminal shuttle
Parking on site (GBP 20 per night)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 21.95 per person
2 bars/lounges
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Columbia
Columbia Bar
Urban Beach

Things to do

Gym
Library
Stereo
TV in common areas

Family friendly

Free cot
Free rollaway/extra bed
Grocery/convenience store
In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

14 meeting rooms
9,322 square feet of conference space
Computer station

Outdoors

Barbecue grill
Garden
On a river
Terrace
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Room amenities

Bedroom

Bedsheets provided
Free cot
Free rollaway/extra bed

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

47-inch smart TV with premium channels

Food and drink

24-hour room service
Coffee/tea maker
Refrigerator

Air conditioning (climate-controlled)
Desk
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free rollaway/extra beds!

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately GBP 21.95 per person
Self-parking fee: GBP 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Docklands

Hilton London Docklands Riverside

Hilton Riverside Hotel London Docklands

Hilton Riverside London Docklands

London Docklands Hilton

London Docklands Riverside

London Docklands Riverside Hilton

DoubleTree Hilton London Docklands Riverside Hotel

DoubleTree Hilton Docklands Riverside Hotel

DoubleTree Hilton London Docklands Riverside

DoubleTree Hilton Docklands Riverside

DoubleTree by Hilton London - Docklands Riverside Hotel

DoubleTree by Hilton London - Docklands Riverside London

DoubleTree by Hilton London - Docklands Riverside Hotel London

DoubleTree by Hilton London - Docklands Riverside Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Tom

Travelled with family

30 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall the property was great. Facilities were good. Rooms were a bit dated and the bathroom was small. Liked the river view. Free ferry to Canary Wharf was a nice option. Parking was sufficient. Location to the trains wasn’t the most convenient but definitely walkable. Quiet area. Good for families and great breakfast.

Stayed 3 nights in Sep 2024

10/10 Excellent

Joanne

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were really lovely and helpful. The room (junior suite) was really nice. Good heated terrace overlooking the river. Good choice at breakfast but some of the hot buffet food was almost cold which let it down. Had an evening meal which was very good. Bar area nice. Comfy settees. Good ferry service to canary wharf.

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with family

29 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

Only marked this hotel down as the lady at check-in wasn’t very nice. After 3 attempts she finally found my booking and then tried to get me to pay again when I had already shown her my receipt. No apologies and unfortunately due to all that was going on I didn’t get her name! She then took a deposit of £50 something that the 2 people I was travelling with wasn’t asked for. On checking out I checked my credit card and £50 had been taken again!! Jonas was very helpful and hopefully has sorted it out (I hope)!

Stayed 1 night in Sep 2024

10/10 Excellent

Mallory

29 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family

29 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Sep 2024

8/10 Good

PAK LIM

22 Sept 2024

Liked: Cleanliness, staff & service

Free Uber Boat between hotel and Canary Wharf. Great breakfast!

Stayed 1 night in Sep 2024

10/10 Excellent

B

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Pleasant hotel for the money, rooms are tidy and well presented - staff are friendly and helpful and there is a jetty with a ferry service connecting to Canary Wharf (& easy access to Uber boats) Breakfast was above average with a good selection and nice quality food & the bar has a lovely patio overlooking the river.

Stayed 1 night in Sep 2024

10/10 Excellent

Jodie

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Sep 2024

6/10 Okay

Sanam

17 Sept 2024

Liked: Cleanliness, staff & service

Broken shower

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with group

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms spotlessly clean. Good room facilities, great check in staff. Arriving by boat is a bit special.

Stayed 1 night in Sep 2024

10/10 Excellent

Henrik

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room, view, breakfast and parking was excellent. The free boat to Canary Wharf was a wonderful and welcome surprise

Stayed 1 night in Sep 2024

2/10 Terrible

Jeena

10 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Hayley

9 Sept 2024

Stayed 1 night in Sep 2024

10/10 Excellent

malcolm

9 Sept 2024

Stayed 3 nights in Sep 2024

8/10 Good

Darren

8 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and comfy bef

Nice hotel. Lovely super king bed. Free Uber Clipper to Canary Wharf which was unexpected. Only downside was no breakfast in price. £40 for two is steep and we didn’t bother.

Stayed 1 night in Sep 2024

4/10 Poor

Maria

Travelled with partner

8 Sept 2024

Disliked: Cleanliness, property conditions & facilities

The bathroom was tiny, with bath panel coming away from bath. No bath robes, slippers or fridge available in room.

Stayed 2 nights in Sep 2024

8/10 Good

Lee

Travelled with family, Travelled with group

8 Sept 2024

Liked: Cleanliness, staff & service

Food choice was very good. Lots of plant based alternatives at breakfast and on the bar menu. Staff were friendly amd helpful. Surrounding area isnt great, but hey, its London. The rooms could do with updating. A few things are looking tired.

Stayed 1 night in Sep 2024

8/10 Good

Phillip

Travelled with family

7 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice hotel. Foyer and restaurant / bar up to date and comfortable. We didn't use the parking lot but the drop off is super small and tight. Always feel like you're in the way. Rooms are converted apartments. Rooms were a good size and AC was perfect. It was nice we could actually open the patio doors. No fridge though which would've been a nice touch. Common areas in the apartments could do with an update. New carpets, coat of paint brighter lighting. And the elevators definitely need doing. They're sound but small and slow. The food was amazing! Breakfast was out of this world. Think of a food and they had it! You could go light or full English. We are and would be good till late afternoon or dinner. Staff were great and very helpful. River taxi right from the hotel was an absolute bonus and allows you direct access to Canary wharf for free! Runs from 7 to 11:30 if I remember correctly. From canary wharf you get access the London underground and overground services. Can walk along the river and see quite a few historical points. Pub 2 doors down. A local but inviting and great food. I would definitely stay there again. Overall great value for the money, especially in London. To the staff, you did an amazing job and thank you.

Stayed 4 nights in Jul 2024

6/10 Okay

Ebenezer

6 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Business traveller

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is great, restaurant was really nice! The area wa a bit limited, with the hotel being right on the river I felt like going out seemed like more of a hassle rather than being in a central location nearer to a tube station

Stayed 1 night in Sep 2024

8/10 Good

adriana

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not too many vegan options

The hotels offers good conditions for sleep, but the breakfast could include more vegan options. Thank you!

Stayed 8 nights in Aug 2024

10/10 Excellent

Sean

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

8/10 Good

Ferit, Orlando

31 Aug 2024

Liked: Cleanliness

Stayed 2 nights in Aug 2024

6/10 Okay

David

Travelled with family

26 Aug 2024

Liked: Cleanliness

Disliked: Staff & service

Views are great and so is initial inside look but lifts are small and family of 5 plus bags is not happening. Giving cookies out without asking if there are allergies is dangerous. 12.5% service charge for poor service in restaurant is excessive, rooms little dated no usb charging points and no robes as advertised. However getting a ferry to and from hotel is quite quirky and kids loved it. If its a base for going around and resting your head then perfect.

Stayed 2 nights in Aug 2024