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Hostal Oxum

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December 2024
January 2025

Photo gallery for Hostal Oxum

Exterior
Check-in/check-out kiosk
Interior
Down duvets, pillow-top beds, minibar, in-room safe
Basic Double Room | Down duvets, pillow-top beds, minibar, in-room safe

Reviews

6.0 out of 10

Popular amenities

  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle de Hortaleza, 31, 3rd Floor, Madrid, Madrid, 28004
  • Gran Via
    3 min walk
  • Puerta del Sol
    9 min walk
  • Plaza de España - Princesa
    10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    26 min drive

Room options

View all photos for Family Triple Room

Down duvets, pillow-top beds, minibar, in-room safe

Family Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | Down duvets, pillow-top beds, minibar, in-room safe

Basic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Down duvets, pillow-top beds, minibar, in-room safe

Basic Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Down duvets, pillow-top beds, minibar, in-room safe

Basic Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

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4.4 out of 5, Excellent, (471)
The price is €126
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Hostal Oxum

Hostal with a fitness centre, a short walk to Gran Via
Along with a fitness centre, this smoke-free hostal has concierge services and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance.
Hostal Oxum offers 7 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down duvets. 24-inch plasma televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hostal provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hostal include a fitness centre.
During your stay at Hostal Oxum, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus a gym and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute walk from Gran Via and 9 minutes on foot from Puerta del Sol
As a guest of Hostal Oxum, you'll find a fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Hostal Oxum also features concierge services, laundry facilities, and express check-in.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 24-inch HDTV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

The front desk is open daily from noon - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property is closed between 1 January and 31 December.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from noon - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Oxum
Hostal Oxum Hostel
Hostal Oxum Hostel Madrid
Hostal Oxum Madrid
Oxum Hostal
Hostal Oxum Hotel Madrid
Oxum Madrid
Hostal Oxum Hostal
Hostal Oxum Madrid
Hostal Oxum Hostal Madrid

Hostal Oxum Reviews

Reviews

6.0
Rating 10 - Excellent. 33 out of 334 reviews" "
Rating 8 - Good. 84 out of 334 reviews" "
Rating 6 - Okay. 94 out of 334 reviews" "
Rating 4 - Poor. 73 out of 334 reviews" "
Rating 2 - Terrible. 50 out of 334 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

CHLIH

Stayed 1 night in Jan 2021

4/10 Poor

Barbara, London

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dusty all around Many mould throughout the shower room The shower was almost detached from the wall together with all the fittings Having a shower was a pain and hot water not running properly The temperature was either very hot or very cold Dust everywhere
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
It was very conveniently located and inexpensive with a private bathroom
Stayed 1 night in Jan 2020

2/10 Terrible

VM, Florida, USA

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Other than location, I did not like anythomg else. The property is rated a 1 star and not aa advertised. Air in room was leaking water, TV didn't work first 4 days, no elevators, walk up to 4th floor but indicatrs 3rd as they count 1st as floor zero, conditions of stairs very risky.
Stayed 7 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for couples for like to go out!
We absolutely love the area! It's 30 seconds to the heart of Madrid. Of course it is noisy, a party place and is not for families. Because is a place to have fun. My boyfriend and I had a wonderful time. Okay the electricity dissapeared for about 30 mns but the hotel did everything they can to fix it. The pipes are also hot that burn in the shower. Again not for kids. For adults only.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an old building but it has everything you need. It’s close to everything.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

4/10 Poor

Zeba

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly NOT recommended
The hotel is in poor condition. There was WiFi only up to the door and there was absolutely no WiFi in the rooms. The bathroom and the walls were falling apart with the door and doorframe both on the verge of breaking. There was a reeking smell of an open sewer throughout the rooms. Next to no toiletries were provided. Otherwise the location is fantastic.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Gostei dos beliches mas não gostei do acesso para entrar no apartamento devido ao aspecto geral.
Stayed 4 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

4/10 Poor

Gladis

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The hostal doesn’t has elevator
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

yong, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location is very good, convenient to go to points of interest.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Really good for its price and location
The room itself was really good and clean even tho the building looks abit old and shady. The staff was friendly but didnt know any english but you know its spain so cant complain.
Stayed 5 nights in Aug 2018

10/10 Excellent

Joanna, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to center and nice
Nice experience - a pleasant room for a very reasonable price.
Stayed 4 nights in Nov 2017

8/10 Good

Antoaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Grainne , Belfast Ireland

Liked: Cleanliness, staff & service
Great Location
This is a very inexpensive hostel a stones throw from the Grand Via. It is very basic, no reception desk...but know the bedroom door of the family that run it and there is always someone thee to help...with a lovely smile. There is no communal area or no breakfast facilities/dining room. The wifi is temperamental...if you get no signal...knock staff door and ask them to turn router on an off...this works!!!

4/10 Poor

jeff, US

Disliked: Staff & service, property conditions & facilities, room comfort
Really bad Hostal , really bad shape, old very noisy, small rooms and even smaller bathroom, no cleaning during stay in 3 days they didn't made rooms no even once, we had to ask for toilette paper, No shampoo, there were nobody to checkout.

10/10 Excellent

Ajay, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid location at a reasonable price
The hotel (hostel) may look ordinary from the outside, due to the metal bars on the doors - but gives a sense of security as there are multiple doors to get thru, before getting to your room (means carrying more keys though!). Also, for those that are not fit or have mobility issues, this is not the place for them. We had no major problems with the four flights of stairs - the description is 3rd floor but this is the European way, it actually is the 4th floor US. The service staff were really good and courteous - even though they knew limited English (and our Spanish non-existent), we could communicate OK. We reached at 10 a.m and Carlos let us store our bags and freshen up in the 'staff' area, and gave us our room in a little over an hour, just enough for us to grab some breakfast and a quick stroll in the neighborhood. The room itself is a little tight,mostly due to the way the furniture is setup, but the microwave, refrigerator and hot water/shower all worked fine. Carlos also helped us in confirming our return to the airport with the transport company, and was accommodating in taking care of our requests (towels, things to do nearby, etc.). All in all, we had a much better stay than expected, and the location is definitely a plus. There is a decent grocery/mini market close by, where we picked up essentials like water, juice, fruit and a coffee shop/bakery just across the street.

8/10 Good

Mr. B & C, Long Beach, CA

Liked: Cleanliness, staff & service, room comfort
Great Location:
Very comfortable bed. The room was clean and the A/C worked perfectly. The Staff were very helpful. My spouse speaks Spanish so that helped us communicate with the staff.

2/10 Terrible

Rafael, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience in my life.
The worst experience. No elevator. Entrance very strange Dark and looks dangerous. To get The door entrance at 3rd floor You must go upstairs like four stairs. For me and my Family With 2 luggagge and 4 carry on was so frustrated. Please put it off in your offer. This was actually a fraud.

4/10 Poor

Fareed, London.

Disliked: Cleanliness, staff & service, property conditions & facilities
Recent visit to Spain.
So many things to say. First breakfast wasn't offered once. No reception or anyone for help available. Wifi is extremely poor. AC does not work and it also leaks water into the room which is a health and safety issue. No lift so u have to walk up to 4 floors with heavy luggage. The beds were comfortable, iron, fridge, microwave, tv and toilet was in the room.

6/10 Okay

Daniel, Rota, Spain

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Pleasantly Surprised!!!
When I first went in I was wondering how bad this place was going to look, but when I got inside I was pretty surprised at how clean the room looked. The A/C worked great too. Not as bad as I thought it would be.

6/10 Okay

David, Auckland, NZ

Disliked: Cleanliness
Great location, but very small.
Great location within Madrid which made for a very walkable visit. The room was however a bit small, which wasn't a problem other than the bathroom, getting into the shower was a bit of a squeeze.