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Hotel ILUNION Atrium

4-star property
Emilio Vargas, 3 y 5, Madrid, Madrid 09 725 22 184
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3.6 out of 5
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See all 11 ebookers Reviews

"Me and my partner stayed at the hotel. Facilities were clean however my partner felt it was very much catered for men. She said it had a bachelor pad ... " More

By Andrew I. on Thu 18 Jun 2015

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Family Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Superior Double Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Triple Room, 2 adults and 1 child

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

The breakfast at Hotel ILUNION Atrium gets high marks from our customers. During your stay, you're just a quick walk from Arturo Soria Plaza Shopping Center. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Santiago Bernabéu Stadium and a few minutes from Calle de Alcalá
  • Pets welcome for a fee (restrictions apply)

Hotel ILUNION Atrium ratings based on 11 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel ILUNION Atrium

Everyone (4) Couples (2) Family (1) Friends (2) Other (1)
3 out of 5

Business hotel

Me and my partner stayed at the hotel. Facilities were clean however my partner felt it was very much catered for men. She said it had a bachelor pad feel with no dressing table and coffee facilities in the room.

Posted by on 18 Jun 2015

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1 out of 5

Posted by on 18 Dec 2023

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Comment from Hotel Management

20 Dec 2023 by Lucas Barreta

Estimada María,Sentimos que no haya podido disfrutar de una estancia agradable en nuestro hotel.Un cordial saludo.Lucas Barreta, Director ILUNION Atrium

4 out of 5

Posted by on 15 May 2023

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Comment from Hotel Management

9 Jun 2023 by Lucas Barreta

Thank you very much for taking a few minutes to assess us, for us it is very important to know that you have enjoyed a great experience.We hope you can visit us again very soon.Best regards.Lucas Barreta, Manager ILUNION Atrium

4 out of 5
L’hôtel est très bien situé, proche de l’aéroport et du centre de Madrid. Seul point négatif, l’hôtel est très bruyant (en particulier le matin!)

Posted by on 11 Sep 2022

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Comment from Hotel Management

11 Sep 2022 by Mónica Parra- Directrice

Cher Doriane Emilie, Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos. Nous sommes désolés d'apprendre le désagrément sonore, car si nous l'avions su, nous sommes sûrs qu’une solution aurait été recherchée pour y remédier. Nous sommes heureux cependant que vous ayez apprécié votre séjour et notre merveilleuse situation. Au plaisir de vous revoir parmi nous. Bien cordialement,

3 out of 5
Siisti ja avarat yleistilat. Uima-allas osasto liian pieni kesäsesonki aikaan.

Posted by on 23 Aug 2019

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Comment from Hotel Management

10 Mar 2020 by Mònica Parra

Dearest guest, We thank you so heartily for your time and your attention to value our services and we are so glad to see such a positive estimation.It has been less than a year since we have carried out renovations in the facilities as well as in the decoration and design of our interiors and we are sincerely glad you have been pleased with the result. We are very grateful for your acknowledge, which motivates us to keep working and growing with devotion and positivism. We are at your disposal and we hope you rely on Ilunion Atrium again for next visits to Madrid, as we will be so pleased to welcome you again so you can keep enjoying our services and facilities. Receive the warmest greeting, Mónica Parra Martínez, Hotel Manager

5 out of 5

Posted by on 17 Apr 2019

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Comment from Hotel Management

10 Mar 2020 by Mònica Parra

Dearest guest, We thank you so heartily for your time and your attention to value our services and we are so glad to see such a positive estimation.It has been less than a year since we have carried out renovations in the facilities as well as in the decoration and design of our interiors and we are sincerely glad you have been pleased with the result. We are very grateful for your acknowledge, which motivates us to keep working and growing with devotion and positivism. We are at your disposal and we hope you rely on Ilunion Atrium again for next visits to Madrid, as we will be so pleased to welcome you again so you can keep enjoying our services and facilities. Receive the warmest greeting, Mónica Parra Martínez, Hotel Manager

5 out of 5
Es war sehr gut ausser di Kommunikation mit dem team Sue können nur sehr schlecht Englisch und keine andere Sprache .

Posted by , from bern on 22 May 2018

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Comment from Hotel Management

20 Jun 2018 by Wir hoffen, Sie bald wiederzusehen, Matteo

Liebste Matteo, Wir danken Ihnen so herzlich für Ihre Zeit und Ihre Aufmerksamkeit, unsere Dienstleistungen zu schätzen, und wir sind so froh, solch eine positive Schätzung zu sehen. Wir entschuldigen uns für etwaige Unannehmlichkeiten und schätzen Ihre Kommentare, wir werden sie für zukünftige Korrekturen und Verbesserungen im Hotel berücksichtigen. Wir sind sehr dankbar für Ihre Anerkennung, die uns motiviert, mit Hingabe und Positivismus weiter zu arbeiten und zu wachsen. Wir stehen Ihnen gerne zur Verfügung und hoffen, dass Sie sich bei nächsten Besuchen in Madrid wieder auf Ilunion Atrium verlassen. Wir würden uns freuen, Sie wieder begrüßen zu dürfen, damit Sie weiterhin unsere Dienstleistungen und Einrichtungen genießen können. Erhalten Sie den wärmsten Gruß, Mónica Parra, Rezeptions- und Öffentlichkeitsarbeit

4 out of 5

Gut connected und ruhige lage

Das hotel liegt in einem ruhigen gegend,Ausstattung des Zimmers könnte mit einen Wasserkocher und ein klein Bügeleisen vervollständigt werden.

Posted by on 5 Nov 2015

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4 out of 5

lomareissu

Hotelli oli todella siisti, ilmastointi tehokas ja terassi mukava. Paikka kyllä vaikutti enemmän bisnesmiesten ja muutaman yön yöpymiseen sopivammalta kuin kunnon pitkän ajan lomalaisen paikalta. Uima-altaasta kyllä iso plussa. Keskustaan kulki bussi 53, jonka pysäkki oli ihan vieressä ja busseja kulki usein. Ainoa miinus oli kallis aamupala, eli jos ei tosissaan aamuisin pysty syömään koko rahan edestä niin kannattaa syödä omia eväitä tai käydä jossain muualla syömässä.

Posted by on 19 Jul 2015

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3 out of 5

Ein Hotel für Businessreisende, das bessere Zeiten gesehen hat...

Das Hotel ist ein moderner Neubau mit einer vier Sterne Wertung, es verdient aber keine 4 Sterne (mehr). Das Comfortel Atrium befindet sich in einem Geschäftsviertel am Stadtrand. Busse in's Stadtzentrum fahren bis 23h, die Fahrt dauert 30 Minuten. Für Touristen ist dies nicht optimal, Geschäftsreisende können von der Nähe zu Niederlassungen zahlreicher Grosskonzerne profitieren. Das Hotel ist wenige Jahre alt, scheint sich aber in finanziellen Schwierigkeiten zu befinden. So ist zum Beispiel die Minibar leer und wird nur auf Anfrage gefüllt, die separat verrechneten Frühstücke sind 15 Euro teuer, die Sanitären Einrichtungen sind bereits in einem schlechten Zustand und gereinigt wird dort, wo hingeguckt wird. Die Bettwäsche ist sauber und das Zimmerpersonal gibt sich Mühe. Fazit: Ein passables Hotel für Businessreisende, nicht aber für Touristen. Auf jeden Fall kein 4 Sterne Hotel.

Posted by on 30 Sep 2014

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About the Hotel ILUNION Atrium

Location Emilio Vargas, 3 y 5, Madrid, Madrid 28043

Property Features

Hotel ILUNION Atrium offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. Business amenities include a 24-hour business centre and 5 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4499 square feet (418 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel ILUNION Atrium. Parking is available for a fee. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 195 guestrooms or units
  • 8 levels
  • 4499 sq ft of conference space
  • 418 sq. m of conference space
  • Built in 2008
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Nuevos Ministerios Station (4.4 km / 2.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel ILUNION Atrium offers 195 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 43-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Down blanket
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

Hotel ILUNION Atrium has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 30 per pet, per night
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Guests must contact this property in advance to reserve on-site parking

This property accepts credit cards; cash is not accepted

This property uses solar energy, plus eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Renewable energy source - solar

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 20 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Confortel Atrium
  • Confortel Atrium Hotel
  • Confortel Atrium Hotel Madrid
  • Confortel Atrium Madrid
  • Hotel ILUNION Atrium Madrid
  • Hotel ILUNION Atrium
  • ILUNION Atrium Madrid
  • ILUNION Atrium
  • Hotel ILUNION Atrium Hotel
  • Hotel ILUNION Atrium Madrid
  • Hotel ILUNION Atrium Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open on 26 May and close on 30 September.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.