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Hotel Sercotel Alcalá 611

4.0 star property

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Photo gallery for Hotel Sercotel Alcalá 611

Hallway
Minibar, in-room safe, desk, soundproofing
Seasonal outdoor pool, pool umbrellas, pool loungers
Reception
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Alcala, 611, Madrid, Madrid, 28022
  • IFEMA
    ‪3 min drive‬
  • Riyadh Air Metropolitano
    ‪3 min drive‬
  • Real Madrid City
    ‪8 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬

Room options

View all photos for Classic Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room

Minibar, in-room safe, desk, soundproofing

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Double Single Use Superior Non Refundable

  • Sleeps 1

Twin Single Use Non Refundable

  • Sleeps 1

Double Single Use Superior

  • Sleeps 1

Double Superior Non Refundable

  • Sleeps 2

Double/Twin Non Refundable

  • Sleeps 2

Double/Twin

  • Sleeps 2

Twin Single Use Non Refundable

  • Sleeps 1

Double/Twin Single Use

  • Sleeps 1

Double/Twin Non Refundable 2Ad

  • Sleeps 2

Double/Twin Superior

  • Sleeps 2

Double Superior Non Refundable (2Pax)

  • Sleeps 2

Double Single Use Superior Non Refundable

  • Sleeps 1

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About this property

Hotel Sercotel Alcalá 611

Hotel with a seasonal outdoor pool, steps from Calle de Alcalá
This smoke-free hotel features a restaurant, a bar/lounge and a poolside bar. WiFi in public areas is free. Other amenities include a snack bar/deli, a seasonal outdoor pool and a business centre.
Hotel Sercotel Alcalá 611 offers 93 air-conditioned accommodations with minibars and a safe. LCD televisions come with digital channels. Bathrooms include baths or showers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Sercotel Alcalá 611. During your stay, you're just a quick walk from Calle de Alcalá. Enjoy features like free WiFi in public areas, plus a restaurant and a poolside bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Calle de Alcalá and a 3-minute drive from IFEMA
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Sercotel Alcalá 611. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Sercotel Alcalá 611 has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 10 September to 14 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.5 per person
  • Self-parking fee: EUR 17 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in July and close in September.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

611 Madrid
Hotel TRYP Alcalá
Hotel TRYP Alcalá 611
Hotel TRYP Alcalá 611 Madrid
TRYP Alcalá
TRYP Alcalá 611
TRYP Alcalá 611 Hotel
TRYP Madrid Alcalá 611
TRYP Madrid Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611 Madrid
Sercotel Alcalá 611
Sercotel Alcala 611 Madrid
Hotel Sercotel Alcalá 611 Hotel
Hotel Sercotel Alcalá 611 Madrid
Hotel Sercotel Alcalá 611 Hotel Madrid

Hotel Sercotel Alcalá 611 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 740 reviews
Rating 8 - Good. 247 out of 740 reviews
Rating 6 - Okay. 46 out of 740 reviews
Rating 4 - Poor. 19 out of 740 reviews
Rating 2 - Terrible. 7 out of 740 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was barely two blocks from the Metro line. Very convenient to getting to the center of town or any place else we wanted. There is no longer an airport shuttle but it was a very quick, inexpensive Uber ride from the airport. We especially liked the breakfast buffet. What it lacked in variety it made up for in quality and quantity. The staff is always helpful.
Stayed 2 nights in Nov 2024

8/10 Good

Mohammed Fayyaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean hotel did the job, but didn’t give double beds like we booked and gave twins instead. Also only some rooms had AC and ours didn’t. But overall a nice clean hotel with a good surrounding area.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Helio

Stayed 1 night in Oct 2024

4/10 Poor

Marwa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t recommend
Stayed 1 night in Oct 2024

10/10 Excellent

RENE

Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall, close to everything especially airport. Rooms were clean and staff was friendly.
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok simple hotel close to airport and transport links but is 40 mins by underground to Center of town.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ajiang

Stayed 1 night in Aug 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area didn't have much going for it, but the hotel was clean and comfortable, the breakfast buffet was great, and the pool was fabulous. Handy to IFEMA if you have a car, and close to a metro station for travelling to more touristy locations.
Stayed 3 nights in Jul 2024

6/10 Okay

Steven

Travelled with group
I liked that it had a pool
Stayed 3 nights in Jul 2024

6/10 Okay

Michelle

The gentleman who checked me in was very helpful and considerate, but when I explained to the woman who worked the night shift that my air conditioning was not working (and it was 97’ on July 5) she was not helpful and I had a terrible stay because of it. The same considerate gentleman checked me out the following morning early and offered complimentary breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LLovely for short break
Lovely hotel well situated for attending gig at metropolitan stadium. Direct metro into centre from nearby. Nice pool/ outside area. Very quiet and peaceful. Excellent breakfast too.
Stayed 3 nights in Jun 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fortunately, I was only there for 1 night. I paid around $400 and was given a small, handicapped person's room (I did not ask for it and I'm a healthy tall person. It was facing the very, very loud street out front. The toilet set kept coming off the toilet, the pool was closed for maintenance, and the breakfast buffet was a joke - I showed up at 9:00 am (it ran until 10:30 am) and 2 of the 3 cut fruit bowels were empty, most of the breakfast breads were picked over, and the eggs were not real eggs. This place is 1-2 stars at best, not 4 and I wouldn't pay over $125 for it if you are looking at it.
Stayed 1 night in Jun 2024

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This place was clean, quiet, and comfortable. The front desk staff were kind and friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Great place. Staff is exceptional. Nice neighborhood. Within walking distance of Estadio Metropolitana.
Stayed 4 nights in May 2024

6/10 Okay

Jeffrey

Travelled with family
Stayed 5 nights in May 2024

8/10 Good

Dawn, West Valley City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was interesting with half a glass door, hard to prevent water from going all over and the toilet seat kept coming off. Also there was construction going on, the staff was great nice and accommodating
Stayed 3 nights in May 2024

10/10 Excellent

ANANDARUP

Stayed 2 nights in May 2024

6/10 Okay

Jenny

Travelled with partner
I'm surprised it is listed as a 4 star hotel...there were very few amenities, the pool was closed and shortly after booking- they emailed saying there was no airport transfer included, which was a big reason we booked to begin with. Overall, average stay.
Stayed 1 night in May 2024

10/10 Excellent

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed to be close to Cívitas Metropolitano. It was worth the price. Rooms were nice, beautiful city view from the window and quiet neighborhood with walkable distance to metro.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Martha de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great okace to stay when waiting for your flight
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and modern. Minutes from the metro with a straight route downtown with no transfers. Amenities were good, dining, gym but the best thing was the 24 hour airport transport. I had a 6:00 am flight. Ten minutes from the airport and the ride was waiting for us at 3:45 am. This place had it all! Will stay there again!
Stayed 1 night in Nov 2023