See all properties

voco Madrid Retiro by IHG

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for voco Madrid Retiro by IHG

Exterior
Meeting facility
Suite, 1 Single Bed | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Suite, 1 Single Bed | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available

Explore the area

Map
Calle Pez Volador 11, Madrid, Madrid, 28007
  • El Retiro Park
    ‪16 min walk‬
  • Prado Museum
    ‪5 min drive‬
  • Gran Via
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Single Bed

Suite, 1 Single Bed | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Single Bed

  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Rock Star Suite | Down duvets, minibar, in-room safe, desk

Hard Rock Hotel Madrid

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1906)
The price is €378
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Hard Rock Hotel Madrid

About this property

voco Madrid Retiro by IHG

Hotel with 2 restaurants, near El Retiro Park
2 restaurants, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Voco Madrid Retiro by IHG offers 361 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at voco Madrid Retiro by IHG. During your stay, you'll be within walking distance of El Retiro Park. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • For dining with garden views, stop by The Garden Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from El Retiro Park and a few minutes from Prado Museum
  • Pets welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly voco Madrid Retiro by IHG. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
The Garden Restaurant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

Catalan, English, French, German, Italian, Polish, Portuguese, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 23 for adults and EUR 23 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Garden Restaurant

Things to do

  • 24-hour gym
  • TV in common areas
  • Winery release events

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

voco Madrid Retiro by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 1001 reviews
Rating 8 - Good. 404 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Stayed 2 nights in Jan 2025

10/10 Excellent

Olubusola Aminat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, confortable beddings, and safe. Highly recommend
Stayed 4 nights in Jan 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Voco
Stayed at this hotel twice. The staff is so helpful and friendly, the beds are amazing. The area very quiet.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay
Short stay before heading home. The hotel staff was amazing and the rooms were comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimathi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, though a bit overpriced. The staff answered our questions but did not go above and beyond to show any unique courtesy or kindness.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente buen desayuno céntrico
Stayed 2 nights in Dec 2024

6/10 Okay

Robert, Sotogrande

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel is ok at a cheap price but there is nothing within walking distance. Area is mixed. Hotel is updated but still feels old in communal areas which are quite scruffy. Beds average. Walls are not well sound proofed. You can hear the Neighbour’s room. Average hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Haley

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were so nice, they are pet friendly and had a cute little garden area that’s fenced in for hotel guests. Parking for a fee in a garage connected to the hotel. Short walk to the bus stop that was easy to get transport into the city.
Stayed 1 night in Dec 2024

10/10 Excellent

Anindya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous, lots of complimentary goodies in the room. Very well maintained & nice hotel.
Stayed 1 night in Dec 2024

8/10 Good

Rudolph

Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Ana, Scottsdale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to El Retiro, lots of local restaurants around. Very friendly staff. Nice comfortable room
Stayed 1 night in Nov 2024

10/10 Excellent

Siddharth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

alice, Herndon

Stayed 2 nights in Oct 2024

10/10 Excellent

Karanvir

Liked: Cleanliness, staff & service, room comfort
Excellent.
Good hotel and staff. Excellent breakfast. We got an upgrade because we were an IHG member. Thanks.
Stayed 4 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Bram, Quito

Liked: Cleanliness, staff & service, property conditions & facilities
Good Standard hotel m
Stayed 2 nights in Oct 2024

8/10 Good

Danilo

Liked: Cleanliness, staff & service, room comfort
Revisit Madrid
Refrigerator was locked, airconditioned is functioning well, staff were very accommodating
Stayed 1 night in Oct 2024

10/10 Excellent

Katya

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

8/10 Good

Zasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

David J

Stayed 2 nights in Oct 2024

6/10 Okay

Rafael E

Travelled with partner
Liked: Staff & service, amenities
This hotel needs a renovation just in the rooms everything else is fine
Stayed 1 night in Oct 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3Days in Madrid
Hotel stay was great. Location was excellent. Bar staff were friendly and attentive. Many good locations to eat nearby. Readily accessible to the Metro.
Voco Hotel Madrid
Tinto de Verano
Atocha Train Station
Stayed 4 nights in Sep 2024

10/10 Excellent

Luis F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain for your buck in the heart of Madrid
Convenient stay in the heart of Madrid. Clean, working ammenities and friendly staff.
Stayed 2 nights in Sep 2024