2/10 Terrible
Ginna W.
17 Mar 2025
Unresolved issue - Maintenance men on patio all week / no privacy
Good location, very small unit but a beautiful patio.Unfortunately, the building had maintenance scheduled for the week I was there to the second floor gutters. This caused early morning arrivals of crews just outside my patio…even looking in (I have several pictures.). They smoked and walked around unconcerned that they were impacting our privacy. The grinding noises were unbearable and the lack of privacy ruined our vacation. The noises even impacted patrons at the restaurant below. My daughter and I could not enjoy the patio for a large portion of our stay. This is the best part of the condo. The unit should not have been rented this week.I called the Apollo who referred me to the management company (Harborview) who was no help/didn’t return calls and who ultimately referred me to the owner who I requested to call me. Rather than a call I received an email late Wed suggesting I could move to another place 3 stories up if I wanted...but I had already been in the room for 4 days (unpacked all clothing, personal items and food). This still wouldn’t have alleviated the noise issues. No other consideration or compensation (which was offered to other guests similarly inconvenienced) has been made as of he writing of this.I had other minor issues with the cleanliness and lack of storage ….but would have not mentioned if our major concern was addressed or taken care of. Still hopeful and will modify this review if the owner addresses my concern.
Ginna W.
Stayed 7 nights in Mar 2025