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Holiday Inn Express Charles Town, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express Charles Town, an IHG Hotel

Rooftop terrace
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk
  • Breakfast included

Explore the area

Map
681 Flowing Springs Rd, Charles Town, WV, 25438
  • Hollywood Casino at Charles Town Races
    ‪16 min walk‬
  • Jefferson Medical Center
    ‪2 min drive‬
  • Charles Town Library
    ‪3 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪43 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Room amenity

Room, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, Accessible, Non Smoking (Mobility)

Room amenity

Room, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room amenity

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Room amenity

Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room amenity

Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room amenity

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility)

Room amenity

Room, 1 King Bed, Accessible, Non Smoking (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Home2 Suites by Hilton Charles Town

Pool
Breakfast included
Pet-friendly
Parking included
4.8 out of 5, Exceptional, (707)
The price is €184
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Home2 Suites by Hilton Charles Town

About this property

Holiday Inn Express Charles Town, an IHG Hotel

Hotel with free breakfast, near Hollywood Casino at Charles Town Races
An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free casino shuttle. Other amenities include laundry facilities, a 24-hour front desk and a TV in a common area.
Holiday Inn Express Charles Town, an IHG Hotel offers 145 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This Charles Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charles Town, an IHG Hotel. During your stay, you'll be within walking distance of Hollywood Casino at Charles Town Races. Enjoy features like free WiFi in public areas, free self-parking and a free casino shuttle.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Hollywood Casino at Charles Town Races and a few minutes from Jefferson Medical Center
  • Free casino shuttle service
Holiday Inn Express Charles Town, an IHG Hotel offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. A business centre and meeting rooms are available. Free breakfast is served. The business-friendly Holiday Inn Express Charles Town, an IHG Hotel also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Charles Town hotel.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free casino shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Charles Town, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 711 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 41 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine, ESTACADA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were wonderful and courteouse. Really enjoyed our stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

JEFFERY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean & tidy. Front desk professional & helpful. Lots to choose from for Breakfast. Close to casino, shopping, etc.. and shuttle available.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice, although the view from our room was a brick wall.
Stayed 2 nights in Oct 2024

8/10 Good

Homer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christopher, Rapid City

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is a little dated and could use a remodel
Stayed 1 night in Oct 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place. We'll definitely stay again!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan, Hutchinson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not catch the name of the front desk associate on the night (about 10:30pm) of October 5, 2024, however, she was excellent! She is the PR image your company needs and should be proud of. She was very helpful and extremely pleasant.
Stayed 1 night in Oct 2024

10/10 Excellent

Curtis

Solo traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vending machines not working
Stayed 2 nights in Oct 2024

8/10 Good

Tim

Liked: Cleanliness
Bathroom sink was nearly plugged. Drained slowly.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its the little things
Stayed here in our way to a wedding to do some exploration at Harper's Ferry. Great location, excellent service and the best free breakfast we have ever had. It was nice to have a choice between firm and soft pillows, which were embroidered on the pillow case. Beds were comfortable and bathroom was clean. We had an katie with our room key but Mandy at the front desk, fixed it and accompanied us to the room to make sure. Everyone at the desk was pleasant and helpful. The breakfast had a great variety and they constantly refilled the items. Omlets, bacon, sausage, biscuits, gravy, make your own pancakes, fruit, toast, bGels, muffinsyogurt, cereal, cinnamon buns, oatmeal, juice, tea, coffee, was available.
Stayed 1 night in Oct 2024

10/10 Excellent

Matilda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

8/10 Good

Marzetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay for a weekend getaway.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lynn

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and attentive. The hotel was clean and looked very nice. Loved the benches out front where you could sit. Our room was clean and even though our mattress felt very firm we slept really well. We enjoyed our stay and would have no reservations about staying there again.
Stayed 2 nights in Sep 2024

8/10 Good

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option if you are looking to stay in Charles Town. Very close to the Casino and other attractions. Staff is extremely friendly and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Darleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Heather, Waynesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was pleasant and breakfast was delicious i loved the free shuttle.
Stayed 1 night in Sep 2024

10/10 Excellent

Tommy

Stayed 1 night in Aug 2024

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Clean room with comfy bed. Five stars!
Stayed 1 night in Sep 2024

10/10 Excellent

Tom, Sheridan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the mall area and restaurants, yet a quiet hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Bernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Staff super nice.
Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the HIE while in town for a show at Charles Town Casino. Exceptional customer service. Very clean which is a huge must for me. Very convenient to the casino area.
Stayed 1 night in Sep 2024