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SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds
Reception
Lobby
Exterior
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Breakfast included
  • Free WiFi

Explore the area

Map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Colonial Springs Spa
    ‪19 min walk‬
  • Berkeley Springs State Park
    ‪5 min drive‬
  • Coolfont Spa and Wellness Center
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Free toiletries, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Hotel in Berkeley Springs with free breakfast and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a seasonal outdoor pool and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
SureStay Plus Hotel by Best Western Berkeley Springs offers 57 air-conditioned accommodations with coffee/tea makers and complimentary bathrobes. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Berkeley Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at SureStay Plus Hotel by Best Western Berkeley Springs gets high marks from our customers. During your stay, you'll be within walking distance of Artists of Merrywoods. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Angus & Ale
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes on foot from Artists of Merrywoods and a 2-minute drive from Colonial Springs Spa
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. The business-friendly SureStay Plus Hotel by Best Western Berkeley Springs also features a seasonal outdoor pool and complimentary newspapers in the lobby. Self parking is free.

This Berkeley Springs hotel is smoke free.

Guests are served a free full breakfast daily.
Angus & Ale – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Restaurants on site

  • Angus & Ale

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 775 reviews
Rating 8 - Good. 261 out of 775 reviews
Rating 6 - Okay. 101 out of 775 reviews
Rating 4 - Poor. 39 out of 775 reviews
Rating 2 - Terrible. 21 out of 775 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Deborah

Travelled with family
Polar Express Trip
Hotel was an older hotel. We had a nice stay, one night. Checked in after 6pm, had a room on the second floor with no elevator. Don't think it mentioned that in the description of the room. We made it work but since my husband has back and knee issues we would not have chosen this if known.
Stayed 1 night in Dec 2024

6/10 Okay

Rosalind

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was exrremwly clean, cute Christmas decorations
Stayed 1 night in Dec 2024

10/10 Excellent

Claudette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed multiple times. This time we had quest arrive after 10:30 in the room above us. They were very noisy. Stomped around for an hour. We could hear them talking. Other stays were quieter
Stayed 1 night in Nov 2024

10/10 Excellent

Qiana, GLEN ALLEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff very friendly. Would stay here again. Was perfect overnight stop.
Stayed 1 night in Nov 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptionally clean. Always enjoy staying here.
Stayed 1 night in Nov 2024

10/10 Excellent

Mariah

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has been a delight during the stay. Any questions or issues they were able to help.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thin walls. Doors slammed. Same as most places, but I've stayed there before and I'm sure I will again.
Stayed 1 night in Nov 2024

8/10 Good

Katayoun

Travelled with family
Liked: Staff & service, property conditions & facilities
For sort term its acceptable .clean but no facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I found this hotel to be very clean and the staff to be super welcoming. We had so many choices for breakfast. It was a great way to start our day. Loved the location. We will definitely stay here again when we come back to town.
Stayed 1 night in Nov 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Wayne

Travelled with partner
Liked: Staff & service
An average hotel. Continental breakfast and parking were both sub par.
Stayed 1 night in Nov 2024

8/10 Good

Stephanie

Liked: Property conditions & facilities, room comfort
Room was close to exit, walls were thin and could gear neighbors tv at night, location in town was good, tv didn’t work and had to switch rooms but manager was super responsive and accommodating
Stayed 2 nights in Nov 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

jll

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Stacie

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
you can hear absolutely everything at all times in this hotel, and there was a weird smell about the place our whole stay
Stayed 2 nights in Oct 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still a nice property in a good location. Nice people working there, and reasonable for the area.
Stayed 3 nights in Oct 2024

6/10 Okay

Rex, Rileyville

Travelled with partner
Liked: Cleanliness, staff & service
It was an okay room for one night. It was on the ground floor with the window facing the parking lot, so for any privacy I had to keep the curtain closed. All night long there was a lot of noise from adjoining rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice everything was clean
Stayed 1 night in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Balaji

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not updated, however, very clean. I especially liked that. Staff were very friendly and helpful. Restaurant across the parking lot had excellent peanut butter pie. Would definitely come here again!!