Casa De Palmas, Trademark Collection by Wyndham

3.5 star property
VIP Access

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Photo gallery for Casa De Palmas, Trademark Collection by Wyndham

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed) | Premium bedding, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Free airport shuttle
  • Laundry

Explore the area

Map
101 N Main St, McAllen, TX, 78501
  • 17th Street Entertainment District
    ‪4 min walk‬
  • La Plaza Mall
    ‪3 min drive‬
  • McAllen Convention Center
    ‪5 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Room, 2 Double Beds, Non Smoking, Courtyard View

  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 Bedroom, Non Smoking (1 King Bed)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Accessible, Non Smoking (Tub with Grab Bars)

  • Sleeps 4
  • 1 King Bed

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About this property

Casa De Palmas, Trademark Collection by Wyndham

Hotel with free parking, near La Plaza Mall
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Casa De Palmas, Trademark Collection by Wyndham offers 165 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This McAllen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the pool at Casa De Palmas, Trademark Collection by Wyndham. During your stay, you're just a quick walk from McAllen Chamber of Commerce. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the pool and the helpful staff
  • Just a 3-minute drive from La Plaza Mall and a few minutes from McAllen Convention Center
  • Free airport and local-area shuttle service
Casa De Palmas, Trademark Collection by Wyndham offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. Event space at this hotel measures 280 square feet (26 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Casa De Palmas, Trademark Collection by Wyndham. An area shuttle within 3 miles and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

This 3.5-star McAllen hotel is smoke free.

Casa De Palmas, Trademark Collection by Wyndham has a restaurant on site.
Cantina Lomax – This lobby lounge specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cantina Lomax

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 280 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Front entrance ramp
  • Lever door handles
  • Lift (203 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Casa De Palmas, Trademark Collection by Wyndham offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Casa McAllen
Casa Palmas Renaissance
Casa Palmas Renaissance Hotel
Casa Palmas Renaissance McAllen
Casa Palmas Renaissance McAllen Hotel
Casa Renaissance
McAllen Renaissance Hotel
Renaissance Casa
Renaissance Hotel McAllen
Renaissance McAllen
Casa De Palmas Renaissance McAllen Hotel
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel
Casa De Palmas, Trademark Collection by Wyndham McAllen
Casa De Palmas, Trademark Collection by Wyndham Hotel McAllen

Casa De Palmas, Trademark Collection by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 93 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Soyla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Mar 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
Muy limpio
Stayed 1 night in Apr 2025

10/10 Excellent

Martha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Deborah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I WAS BOKED AND PAID FOR A KING SIZE BED. THEY GAVE ME A DOUBLE FULL BED. MANAGEMENT NEVER EREACHED OUT, AFTER LEAVING A MESSAGE
Stayed 1 night in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

edilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and new
Stayed 1 night in Apr 2025

8/10 Good

brandon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a gem

I’m originally from the valley, and usually stay around McAllen area for events or get togethers, or a simple staycation. It really does make you feel like you’re stepping into a high end resort or spanish style hacienda. Love this place the staff is friendly especially Jazmin! And the restaurant staff are always so cordial and welcoming. If you’re able to get a room with a balcony or view to courtyard you won’t regret it. Breakfast buffet is available or a la carte.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy, Coupland

Stayed 1 night in Apr 2025

8/10 Good

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery
Stayed 1 night in Mar 2025

6/10 Okay

Martin A

Stayed 2 nights in Mar 2025

10/10 Excellent

Paloma

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and very helpful
Stayed 4 nights in Mar 2025

10/10 Excellent

wayne

Liked: Cleanliness, property conditions & facilities
love it
Stayed 4 nights in Mar 2025

10/10 Excellent

Betty

Stayed 1 night in Mar 2025

10/10 Excellent

monica

Stayed 1 night in Mar 2025

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, property conditions & facilities
Start not recommended. Dated hotel and bad front end service. Bugs, views of dumpsters,
Stayed 2 nights in Mar 2025

8/10 Good

Haylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Elegant

Property was beautiful and walking distance to two 5 star restaurants (Salt and Philly 77) as well as a food truck park with live music. Had a great shirt trip! Will definitely stay again in the future. Getting in/out parking garage was scary with minimal space for 2-way traffic but easy to overlook for properties beauty. Private balcony was amazing. Also loved the double sinks separate from the other!
Stayed 2 nights in Mar 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here to take engagement photos, had always been curious of the place. I liked it here, enjoyed taking photos here. Would come again. People who stay here are a good crowd. Bar is good, pool area nice, with a pool net for water volleyball. Missed out on eating at restaurant, the food trucks are across the street and offer good options at cheap price. Nice park across the street. Thumbs up :)
Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Stayed 1 night in Mar 2025

2/10 Terrible

Caroline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Property in Terrible Shape

Photos can be misleading—the property was in terrible condition, with broken doors, damaged walls, and an overall neglected appearance. As soon as we arrived, we canceled our room due to loud music blaring in the hallways. It felt more like a residence than a hotel. I felt extremely uncomfortable being there with my kids. There were men walking around outside with beer, pacing back and forth, which made the atmosphere feel unsafe and unsettling. I would never recommend this place to anyone!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Olegario Lopez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024