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Quality Inn & Suites at The Outlets Mercedes/Weslaco

2.5 star property

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Photo gallery for Quality Inn & Suites at The Outlets Mercedes/Weslaco

Lobby
Lobby sitting area
Check-in/check-out kiosk
Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
4701 E Expressway 83, Mercedes, TX, 78570
  • Rio Grande Valley Premium Outlets
    ‪3 min walk‬
  • Palms at Mid Valley
    ‪7 min drive‬
  • Estero Llano Grande State Park
    ‪12 min drive‬
  • Harlingen, TX (HRL-Valley Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down duvets, pillow-top beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Suite, 1 King Bed, Non Smoking

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency, Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, individually decorated

Efficiency, Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Weslaco by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (784)
The price is €153
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Holiday Inn Express Hotel & Suites Weslaco by IHG

About this property

Quality Inn & Suites at The Outlets Mercedes/Weslaco

Pet-friendly hotel connected to a shopping centre in Mercedes with free breakfast
An outdoor pool, 24-hour room service and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, conference space, a children's pool and laundry facilities are on-site.
Quality Inn & Suites at The Outlets Mercedes/Weslaco offers 72 accommodations, which are accessible via exterior corridors and feature washers/dryers and complimentary slippers. Rooms open to patios. This individually decorated and furnished accommodation has separate dining areas. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Quality Inn & Suites at The Outlets Mercedes/Weslaco, you're connected to a shopping centre and just a quick walk from Rio Grande Valley Premium Outlets. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • Just a 3-minute walk from Rio Grande Valley Premium Outlets and 7 minutes by car from Palms at Mid Valley
  • Cats and dogs welcome for a fee
Quality Inn & Suites at The Outlets Mercedes/Weslaco offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 400 square feet (37 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Quality Inn & Suites at The Outlets Mercedes/Weslaco. Free self parking is available.

This Mercedes hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 9 AM.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7 AM to 9 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Personal motorised watercraft
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 400 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Hob
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 14 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Copa Inn Mercedes
Copa Mercedes
Quality Inn Mercedes
La Copa Mercedes
Mercedes Copa
Quality Inn Suites
Quality Inn & Suites at The Outlets Mercedes/Weslaco Hotel
Quality Inn & Suites at The Outlets Mercedes/Weslaco Mercedes

Quality Inn & Suites at The Outlets Mercedes/Weslaco Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1001 reviews
Rating 8 - Good. 317 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay! Literally a few steps from Outlets! And after a good day of shopping, literally a few steps also from restaurants for dinner and drinks!
Stayed 1 night in Nov 2024

10/10 Excellent

MARCOS PABLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My review
I enjoyed my stay at the Hotel only problem i had was with my room key it wasnt working for a brief moment i had to go to front desk to have this issued resolved. But other than that i enjoyed my stay
Stayed 1 night in Oct 2024

8/10 Good

Edward

Stayed 1 night in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable, lobby and breakfast area were also clean
Stayed 1 night in Oct 2024

10/10 Excellent

Yadira

Stayed 2 nights in Sep 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT SAFE
There was absolutely no hospitality, roaches in the room, there was trash already there by the bed. The sheets were stained. Door did not lock all the way nor did the window latch work. This place was unsafe and dirty. Not to mention how manager and assistant manager speak to the guests. DO NOT BOOK HERE IT IS NOT SAFE
Stayed 1 night in Sep 2024

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Itzel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. The cleanliness was very good, the staff was very nice and the breakfast was great.
Stayed 1 night in Aug 2024

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

INGRID

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude person at the front desk. The room smelled bad and the shower curtain had mold.
Stayed 2 nights in Jul 2024

4/10 Poor

Gabriela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty, the sheets smell like humidity
Stayed 1 night in Jul 2024

6/10 Okay

Julieta

Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
NA
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family
Great stay
It was great and the room was clean
Stayed 3 nights in Jul 2024

10/10 Excellent

Belinda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Everything is updated in the room. Easy to get to the outlets. Two restaurants right out the door. I gave it a 10 . Definitely my next spot when I come back for some outlet shopping.
Stayed 1 night in Jun 2024

10/10 Excellent

Celina

Stayed 1 night in Jun 2024

10/10 Excellent

Xunbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service.
Stayed 3 nights in Jun 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Close to outlets
Stayed 1 night in Jun 2024

6/10 Okay

Holle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so great
Light switches were broken, tv was broken, there was food in the fridge when we checked in. This hotel needs a major update
Stayed 1 night in May 2024

2/10 Terrible

CORINA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible memorial weekend
I could see spider webs in my ceiling I’ve never seen that in a hotel, it lets me know how often the clean in general. Their room fridge didn’t cool at all making me lose all my food that I had in there. Also I reserved a room according to the website descriptions and come to find out it was out dated. Needless to say I was left a sofa bed short.
Some of the Spider webs on the ceiling
Stayed 3 nights in May 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Dimna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything works. What more can you ask?
Stayed 1 night in Apr 2024