Hampton Inn & Suites Memphis Germantown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Memphis Germantown

Exterior
Restaurant
LCD TV
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
1680 South Germantown Road, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    19 min walk
  • Uncle Goyo's Mexican Restaurant
    4 min walk
  • Memphis Central Station
    25 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    21 min drive

Room options

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (w/ wetbar)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (w/ bathtub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (w/ roll-in shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Corner (hearing acc)

  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Memphis Germantown

Pet-friendly hotel connected to a shopping centre in Germantown with free breakfast
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Hampton Inn & Suites Memphis Germantown offers 108 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
The free breakfast at Hampton Inn & Suites Memphis Germantown gets good marks from our customers. During your stay, you'll be connected to a shopping centre and within walking distance of Methodist Le Bonheur Germantown Hospital. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Wolfchase Galleria and 13 minutes from University of Memphis
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Memphis Germantown offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Memphis Germantown also features coffee/tea in common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Germantown hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 19 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Memphis Germantown Hotel
Hampton Inn Memphis Hotel
Hampton Inn Memphis Germantown
Hampton Inn Memphis
Hampton Inn Suites Memphis Germantown
Hampton Inn & Suites Memphis Germantown Hotel
Hampton Inn & Suites Memphis Germantown Germantown
Hampton Inn & Suites Memphis Germantown Hotel Germantown

Hampton Inn & Suites Memphis Germantown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 906 reviews" "
Rating 8 - Good. 147 out of 906 reviews" "
Rating 6 - Okay. 41 out of 906 reviews" "
Rating 4 - Poor. 22 out of 906 reviews" "
Rating 2 - Terrible. 20 out of 906 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pillows were not very comfortable at all, everything else was 5stars
Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Clean rooms. Nice area
Stayed 1 night in Sep 2024

10/10 Excellent

Bart

Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Brenda

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not happy
The hotel wasn’t clean and didn’t have a clean feel to it We arrived at 11:05pm. The girl at the front desk was more interested in speaking with a coworker than getting us checked in. We had to wait for them to finish their conversation I was then charge another fee of$25.00 for what I’m not sure. She then tried to charge me for the room I had already paid for online
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Amenities
Great Hotel and walking distance to amazing “Moon Dance” Restaurant. 5 stars for area nearby and the hotel itself. 👍
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with our pets on a move from VA to AR. Staff was friendly and accommodating. Super easy checkin and the room was very clean. Area around the hotel is very safe and a mile or so away are dining options. Would stay again!!
Stayed 1 night in Sep 2024

10/10 Excellent

April

Stayed 1 night in Aug 2024

10/10 Excellent

Joanthan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Hampton Inn & Suites! Staff was friendly, breakfast was good with lots of options, room was clean with a soft bed and lots of space, and there is a shopping complex right next door with a great coffee shop in it. Traveled with wife and baby and there was plenty of room for a pack n play. Unfortunately we didn't have time to use the pool or gym, but they looked well maintained and clean. Something to note is that this hotel does not have a back up generator so if power goes out, it's out. We were without power from 11pm to 5am due to a bad storm one night while we were there, but we were sleeping so no big deal. We would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise. Very well kept property. Staff was pleasant and courteous. Our only knock......toilets too low to the floor. Difficult for senior citizens. Otherwise an enjoyable stay.
Stayed 1 night in Aug 2024

4/10 Poor

Ahmad, Chesterfield

Travelled with family
Liked: Amenities
Short staff,,, reception and checking in was a hassle. They were short of keys. No manager available and receptionist was struggling to solve issues on her own.
Stayed 1 night in Aug 2024

10/10 Excellent

Tarnisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joanthan

Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great l, felt very safe. Staff was wonderful.
Stayed 1 night in Aug 2024

2/10 Terrible

Sean

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff was so friendly. Housekeeping banged on our door at 8:30 am and wouldn’t stop until we woke up and came to the door. When we opened the door she said room check. Then she continued to bag on every door in our hallway until someone came to each door. Horrible and so rude. Checkout wasn’t until 11am.
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great! The hotel is very nice. The biggest problem was the toilet, it is practically on the ground.
Stayed 3 nights in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Jul 2024

10/10 Excellent

deidra

This hotel was so amazing…I was so impressed by the room ..that I didn’t get a chance to check out the pool or eat the complimentary breakfast….
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - very clean and nice
This is a really nice hotel. It feels very polished; everything is very new, neat, and tastefully decorated.
Stayed 1 night in Jul 2024