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Candlewood Suites Merrillville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Merrillville by IHG

Room amenity
Exterior
Property amenity
Exterior
Standard Suite | In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included

Explore the area

Map
8339 Ohio, Merrillville, IN, 46410
  • Westfield Southlake Mall
    ‪15 min walk‬
  • Albanese Candy Factory
    ‪5 min drive‬
  • Crown Point Sports Complex
    ‪9 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪54 min drive‬

Room options

View all photos for Suite, 1 Bedroom (1 Queen, Sofa Bed)

Room amenity

Suite, 1 Bedroom (1 Queen, Sofa Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

Room amenity

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Room amenity

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Suite

Room amenity

Standard Suite

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

Room amenity

Studio Suite, 2 Double Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

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About this property

Candlewood Suites Merrillville by IHG

Hotel in Merrillville with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Merrillville by IHG offers 77 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Merrillville hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Merrillville by IHG. During your stay, you'll be within walking distance of Westfield Southlake Mall. Features include free WiFi in public areas and free self-parking, plus a gym. This property offers pet-friendly amenities, such as an off-lead area.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Just a 2-minute drive from Westfield Southlake Mall and 5 minutes from Albanese Candy Factory
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Merrillville by IHG. Self parking is free. A complete renovation of Candlewood Suites Merrillville by IHG was completed in October 2021.

This Merrillville hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Books
  • Gym
  • TV in common areas
  • Video library

Family friendly

  • Children's games
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 150 per stay), plus a deposit of USD 100.00 per stay
  • Weight limit: 80 lb per pet
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 75 per pet, per stay (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Merrillville
Candlewood Suites Merrillville
Candlewood Suites Merrillville Hotel
Candlewood Suites Merrillvill

Candlewood Suites Merrillville by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 149 out of 352 reviews
Rating 8 - Good. 88 out of 352 reviews
Rating 6 - Okay. 53 out of 352 reviews
Rating 4 - Poor. 28 out of 352 reviews
Rating 2 - Terrible. 34 out of 352 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable
Staff was very helpful. They provided us with rollaway bed. Room is large and provides a mini kitchen. Wonderful pillows.
Stayed 1 night in Dec 2024

4/10 Poor

Kathryn

Liked: Staff & service
Disliked: Cleanliness
Size of the room was nice- the bed was very comfortable and the bathroom was a decent size. When we 1st walked in the room had a smell and had to open up the window- the counter top still had crumbs on it and the bathroom tub had dirt on the bottom. I wasn’t very happy with my stay unfortunately.
Stayed 2 nights in Dec 2024

2/10 Terrible

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Tavia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality efficient accommodations
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay.
Stayed 1 night in Dec 2024

8/10 Good

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable and staff were very helpful. Kitchenette was perk for our stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

MILAN

Liked: Cleanliness, staff & service, property conditions & facilities
I like the kitchen
Stayed 2 nights in Dec 2024

10/10 Excellent

Kalyan

Stayed 3 nights in Nov 2024

10/10 Excellent

Ciara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing staff always clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t put my money back on card as fast as they said they would
Stayed 1 night in Nov 2024

10/10 Excellent

Marlo

Liked: Cleanliness, staff & service, property conditions & facilities
I like the place.
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Christina

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Friendly...but Ants ...
Upon arrival, the staff was pleasant however..Our room wasn't what we booked, we booked a 2 bed suite and was given a 1 bed suite, when asked, they said it was because we booked 3rd party and its not guaranteed. They did offer a roll away bed that we eneded up habing to use. The side of the fridge and rhw counter where dishes sat had ants. When I made them aware, they said they woupd take care of it when they brought the rollaway bed. We left to go to softball games and returned thay night with more ants. The next morning I brought this up to the front desk, they asked if it was ok if maintenance went in while we were away. I agreed but when we retuned that evening, we still had ants and the room smelled of bug spray. Needless to say the ant problem was not resolved.
Stayed 2 nights in Oct 2024

6/10 Okay

JESSI

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms are advertised as having queen sized beds, they are NOT; at most they are doubles. That was the biggest disappointment as I was sharing a bed and they are not big enough. Relatively clean, nice staff.

10/10 Excellent

Nate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Suite
One night stay. Very clean. Friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, friendly staff, clean room
Stayed 4 nights in Sep 2024

4/10 Poor

Lenard

Stayed 1 night in Aug 2024

4/10 Poor

Qwauntaicia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The room was not up to standards. There was dirt on the floor and hair on the pillows. Our room was switched and then the tv did not work. Front desk lady was very nice and did her best with what she had to work with. I was told I would be refunded, as we left because of the room conditions and there were not available rooms after being switched once. Waiting to hear from management on my refund.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family
Where s the towels
Front desk staff was great. Greetings with a smile. However, evertime went past front desk someone in need of towels only to be told none available at the time. I went 5am still none. So they need to purchase more. Also what hotel doesn't have an ice maker/ machine. Smh.
Stayed 1 night in Jul 2024

10/10 Excellent

Marla

Stayed 3 nights in Jul 2024

8/10 Good

Amiya

Stayed 1 night in Jun 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024