Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Pool
Lobby sitting area
Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1350 E 83rd Ave, Merrillville, IN, 46410
  • Westfield Southlake Mall
    ‪9 min walk‬
  • Albanese Candy Factory
    ‪4 min drive‬
  • Crown Point Sports Complex
    ‪8 min drive‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪51 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn

Hotel in Merrillville with free parking
Coffee/tea in a common area, a business centre and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site.
Quality Inn offers 58 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves.

This Merrillville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you're just a quick walk from Westfield Southlake Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a business centre and laundry facilities
  • 9 minutes on foot from Westfield Southlake Mall and a 4-minute drive from Albanese Candy Factory
Public spaces have free WiFi. There's an onsite business centre. The business-friendly Quality Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this Merrillville hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Merrillville
Quality Merrillville
Quality Inn Hotel
Quality Inn Merrillville
Quality Inn Hotel Merrillville

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 186 out of 672 reviews
Rating 8 - Good. 188 out of 672 reviews
Rating 6 - Okay. 101 out of 672 reviews
Rating 4 - Poor. 83 out of 672 reviews
Rating 2 - Terrible. 114 out of 672 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Erin

Disliked: Property conditions & facilities
Dirty
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
The best hotel around the staff is super friendly and helpful the rooms always clean.
Stayed 1 night in Dec 2024

2/10 Terrible

Janai

Very nice Managment. Had to change rooms 3 times… very dirty no breakfast and cleanliness is horrible.
Stayed 1 night in Nov 2024

4/10 Poor

Stormi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meh..
Old, needs updated. Our room had clearly not been prepared for us. Floors were dirty, blankets were covered in stains, there were cockroaches, there was a lot of dust all over the tables and appliances, and the room smelled bad. One of our lights didnt even work. A mirror fell off the wall and almost hit my 1 year old son! Breakfast was meh, barely any options and they were not refilling anything unless you bugged them about it. The highchair was FILTHY. Pool and hot tub were just OKAY. Hot tub should have been a LOT hotter. I wouldnt have stayed if we had any other choice but we had prepaid and didnt have any money to go anywhere else.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vernon

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

karen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tangiere

Stayed 1 night in Jul 2024

10/10 Excellent

dwain

Liked: Cleanliness
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Vernon

Stayed 1 night in Oct 2024

8/10 Good

Vernon

Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy... but they didnt ask me for my credit card for payment verification as well as incidentals.... Bedding and bathroom towels were dirty, used. Broken shower head carpets not vacuum cleaned... every surface of furniture had food or dirt... iFor $82.41. I spent the Sheets should've been fresh at least!!! Had it been a leisure stay and because I desperately needed to sleep i would have left immediately... all i did was nap for a few hours and with my Do Not Disturb on my door... was woken up at 8 am to housekeeping opening my door 2 TIMES UNANNOUNCED !! A partial refund is not a total loss but I don't think I will see it...
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean and the staff are wonderful and definitely one of the nicest hotels around.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the high way
Stayed 1 night in Nov 2024

8/10 Good

CEO Shaquita L.

Stayed 3 nights in Oct 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vernon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location no noise
Stayed 1 night in Oct 2024

8/10 Good

Vernon

Stayed 1 night in Oct 2024

6/10 Okay

Dionte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Room was relatively clean, staff was nice and friendly. Breakfast was a absolute joke. This hotel unfortunately drew some noisy, ghetto and loud people who stay up late and bump constantly it was a lot of noise. Thankfully I didn't see any bugs.
Stayed 1 night in Oct 2024

4/10 Poor

Justin

Business traveller
Disliked: Cleanliness, property conditions & facilities
No meaningful upkeep.
I needed to change rooms because the toilet broke in my original room. It was chaotic and unpleasant. I also noticed a dirty towel in my new room hanging over the shower rod. Terrible experience, will not be booking at Quality Inn any time in the near future.
Stayed 2 nights in Oct 2024

4/10 Poor

Menischia

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

chittala

Disliked: Cleanliness, staff & service, property conditions & facilities
They were roaches in the and air conditioner did not work in the room
Stayed 2 nights in Oct 2024

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was dirty and I saw a roach I am not happy about the stay at all I would like to be refunded
Stayed 1 night in Sep 2024

2/10 Terrible

Amanda

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Would never stay there again. We had so many bugs in our room a hole in the wall and our carpet had blood all over it
Stayed 1 night in Sep 2024