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Best Western Palace Inn & Suites

2.5 star property

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Photo gallery for Best Western Palace Inn & Suites

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
915 Lamesa Highway, Big Spring, TX, 79720
  • Heritage Museum of Big Spring
    ‪2 min drive‬
  • Big Spring State Park
    ‪5 min drive‬
  • Hangar 25 Air Museum
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchenette | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1004)
The price is €111
for 1 room
includes taxes & fees
30 Mar - 31 Mar
La Quinta Inn & Suites by Wyndham Big Spring

About this property

Best Western Palace Inn & Suites

Hotel in Big Spring with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Palace Inn & Suites offers 61 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include baths or showers.

This Big Spring hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Palace Inn & Suites. During your stay, you'll be within walking distance of Heritage Museum of Big Spring. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 2-minute drive from Heritage Museum of Big Spring and a few minutes from Big Spring Municipal Auditorium
Best Western Palace Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Palace Inn & Suites. Self parking is free.

This Big Spring hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.01 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Restaurants on site

  • Mon-Thu. Social Hour

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Partially-open bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.01 per stay (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Palace Big Spring
BEST WESTERN Palace Inn
BEST WESTERN Palace Inn Big Spring
Best Western Palace Hotel Big Spring
Best Western Palace Inn And Suites
Best & Suites Big Spring
Best Western Palace Inn & Suites Hotel
Best Western Palace Inn & Suites Big Spring
Best Western Palace Inn & Suites Hotel Big Spring

Best Western Palace Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 149 out of 343 reviews
Rating 8 - Good. 96 out of 343 reviews
Rating 6 - Okay. 48 out of 343 reviews
Rating 4 - Poor. 30 out of 343 reviews
Rating 2 - Terrible. 20 out of 343 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ROSE, ARLINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 1 night in Dec 2024

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed after a long day
A last minute decision. Comfortable, quiet room, with a very comfortable bed. Breakfast was nice with eggs, bacon, sausage, waffles, fruit, tea, coffee, juices, breads. Checkin was quick and efficient, checkout was the same.
Stayed 1 night in Dec 2024

8/10 Good

Philip

Stayed 1 night in Dec 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice property, but needs work.
The rooms are nicely appointed, very spacious, and clean. However, there's an obvious ongoing maintenance issue here. The elevators were broken on check-in, which made for a tough climb with all my luggage to the 3rd floor. The toilet was running in my bathroom, and while they offered to move me to a new room (thank you), I felt no indication that they planned to fix it. The hot tub was not working and the water was not clean—smelled strongly of mildew. The pool is ice-cold, so I would think they would at least try to clean the hot tub. Breakfast was a bit sad. No coffee creamer, coffee pretty gross from a Nescafe machine, extremely basic food options, rotten fruit. The waffle iron was on and they provided syrup, but no waffle batter. Why was it even there? The pillows were some of the most miserable I've ever encountered—large, square, lumpy, and hard like stiff sofa cushions. Also, there was no blanket, and even with the A/C off, I was cold, forcing me to run the heat. Between that and the running toilet (whihc I tried to fix myself), I felt so wasteful. This seems like it's not a staff issue, but a management issue. (I'm giving it three stars for the comfortable and clean room.)
Stayed 1 night in Nov 2024

6/10 Okay

Philip

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Elevator not working, so seniors had to haul luggage upstairs and down. Hot tub not sufficiently warm and jets not working. Breakfast mediocre, especially since no waffle mix for iron. Desk clerk was apologetic and helpful with elevator issue. Room was clean and satisfactory
Stayed 1 night in Nov 2024

10/10 Excellent

Reed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice front desk employees. I stay here quite often and never have issues
Stayed 1 night in Nov 2024

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Breakfast Disaster
Room was okay, although WiFi was weak at my room. The breakfast was a disaster. The food was cold; there was no hot water for tea (the coffee machine was also broken), the waffle batter wasn't readily available, and the waffle syrup ran out. Except for breakfast, the stay was okay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Joseph, Athens

Liked: Cleanliness, staff & service, property conditions & facilities
All was ok
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda, Sinton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and courteous
Stayed 1 night in Nov 2024

8/10 Good

Gu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rodney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shane

Stayed 1 night in Sep 2024

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Blas R.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

8/10 Good

Frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had requested a handicapped room. We got a bath with a tub. The phone in the room did not work, so I had to use my cell phone to call the hotel. The front desk said that the room was a handicapped room since there were hand holds. My husband can't step across the tub to take his shower. I asked for a room with a bath we could use. After some difficulty, finally they gave us a roll-in shower. The front desk said you have to ask for a roll-in shower specifically to not have a tub. Just FYI.
Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Yolanda, Sinton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Stayed 1 night in Sep 2024