Valley Plaza Inn

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub

Breakfast included

Gym

Pool

24/7 front desk

Laundry

Explore the area

5221 Bay City Rd, Midland, MI, 48642

Great Hall Banquet and Convention Center
3 min walk
Gimmicks For Food & Fun
2 min walk
Bay County Central Bus Station
15 min drive
Saginaw, MI (MBS-MBS Intl.)
16 min drive

Room options

Similar properties

Pool

Hot tub

Breakfast included

Pet-friendly

for 1 room

includes taxes & fees

2 Jan - 3 Jan

About this property

Family-friendly hotel with 2 indoor pools and free breakfast

2 indoor pools, a fitness centre and a sauna are available at this smoke-free hotel. Free continental breakfast, free wired Internet in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and coffee/tea in a common area. Housekeeping is available on request.

Valley Plaza Inn offers 162 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 indoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Valley Plaza Inn, you're just a quick walk from Great Hall Banquet and Convention Center. Features include free breakfast, free self-parking and free wired Internet.

Free continental breakfast served daily
Free WiFi and wired Internet
Free self-parking and Motorhome/coach/lorry parking
Take a swim in the 2 indoor pools or soak in the hot tub
Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
On-site recreation includes a gym and a sauna
7 minutes by car from Dow Diamond and 8 minutes from The Tridge

Valley Plaza Inn offers its guests 2 indoor swimming pools, Access to hot tub, a sauna, and a fitness centre. Wired Internet is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 33906 square feet (3150 square metres) and includes conference space. A children's pool, a vending machine, and a garden are also featured at the family-friendly Valley Plaza Inn. Self parking is free.

This Midland hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free wired internet

Parking and transport

Free uncovered self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

2 indoor pools
Billiards/pool table
Bowling alley
Children's pool
Gym
Sauna
Spa tub

Family friendly

2 indoor pools
Bowling alley
Children's pool
In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
Free newspapers in lobby
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)

Business services

24-hour business centre
33,906 square feet of conference space
Meeting rooms

Outdoors

Garden
Vegetable garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
In-room roll-in shower
Lift
Pool hoist on site
Portable shower seat
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

LED TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Heating
Iron/ironing board
LED lighting
Recycling
Safe
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses a grey water recycling system

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Valley Inn

Best Western Valley Plaza

Best Western Valley Plaza Inn

Best Western Valley Plaza Inn Midland

Best Western Valley Plaza Midland

Plaza Valley

Best Western Midland

Best Western Valley Plaza Hotel Midland

Midland Best Western

Valley Plaza Inn Hotel

Valley Plaza Inn Midland

Best Western Valley Plaza Inn

Valley Plaza Inn Hotel Midland

Valley Plaza Inn Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

2/10 Terrible

Bruce

Travelled with family

25 Sept 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Ants in the bathroom also cobwebs under vanity.

Stayed 1 night in Sep 2021

2/10 Terrible

Bruce

Travelled with family

25 Sept 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Needs a lot of renovations…. Have stayed there before, has really gone down hill

Stayed 1 night in Sep 2021

2/10 Terrible

Sarah Luna

21 Sept 2021

Stayed 2 nights in Sep 2021

4/10 Poor

Johanna

Travelled with family

13 Sept 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend.

The hotel is VERY dated and in need of updating. Dirty carpets, broken screens, overall very scary. Located just off the highway and not close to any restaurants.

Stayed 2 nights in Sep 2021

8/10 Good

Samuel M

Travelled with family

12 Sept 2021

Bed was uncomfortable. Needed a face lift.

Stayed 1 night in Sep 2021

4/10 Poor

Laura Mary, Traverse City

Travelled with family

12 Sept 2021

Disliked: Amenities, property conditions & facilities

This property is no longer a Best Western. The desk clerk was very kind but the room was unsatisfactory. Carpet dirty and wrinkled, toilet did not work properly and was af ceiling in poor condition. We drove 3 hrs home rather than stay

Stayed 1 night in Sep 2021

8/10 Good

Carl, Douglasville

Travelled with family

3 Sept 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Staff very friendly

Stayed 1 night in Aug 2021

6/10 Okay

Michelle

Travelled with family

2 Sept 2021

Disliked: Cleanliness, property conditions & facilities, room comfort

The asphalt parking lot was softer than the bed we slept on.

Stayed 6 nights in Aug 2021

8/10 Good

Charles

Travelled with family

31 Aug 2021

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Trip for Keith

It was for a concert. Whole family went. Wanted 2 rooms close by. They were separated by a ways. And beds were a little uncomfortable. But overall okay stay

Stayed 1 night in Aug 2021

4/10 Poor

Tamara

Travelled with partner

30 Aug 2021

Disliked: Property conditions & facilities

The mattress was horrible! Neither of us slept. The hotel had no extra pillows and the ones on the bed were very small squares and just not at all supportive! Bathroom is very old and the tub had rust on it! Not at all satisfied with this particular Best Western in Midland MI. We frequently use other best western properties so I’m really surprised this one has their name.

Stayed 1 night in Aug 2021

4/10 Poor

Jason

26 Aug 2021

Stayed 1 night in Aug 2021

2/10 Terrible

tracy

Travelled with family

15 Aug 2021

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

They charged me for the two rooms when I had already prepaid on expedia

Stayed 1 night in Aug 2021

10/10 Excellent

Christian

14 Aug 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children

6 Aug 2021

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Nice quiet and clean room. The common areas were a bit dirty and the breakfast was disappointing. The kiddie pool, arcade, and sauna were not open unfortunately.

Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family

4 Aug 2021

Liked: Cleanliness

Disliked: Staff & service

Room did not get cleaned as it was suppose to after 2 nights.

Stayed 3 nights in Jul 2021

2/10 Terrible

Verified traveller

3 Aug 2021

Disliked: Staff & service, property conditions & facilities

House keeping never came by the whole time I was there. Very little hot water.

Stayed 3 nights in Jul 2021

10/10 Excellent

Robert

2 Aug 2021

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner

30 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location to visit neighboring sites.

Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveller

29 Jul 2021

Liked: Cleanliness

Disliked: Staff & service

Parking area looked deserted, I thought they were closed. Check-in was ok, but when I came back with a problem (poor ac ) the night manager was rather hostile. The rooms looked very nice with the brick walls, but like the hallways , there seemed to be an odor of stale cigarette smoke. Perhaps, the odor was absobed by the bricks over time.

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner

25 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice patio with chairs to enjoy the outdoor area

Stayed 1 night in Jul 2021

8/10 Good

Anita

Travelled with family

24 Jul 2021

Liked: Staff & service

Swimming area awesome!

Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Business traveller

19 Jul 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy to find location, clean rooms, secure, nice staff.

Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner

19 Jul 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pictures make this hotel look pretty good! Don't be fooled. My husband and I stayed recently and agreed if the management were different this place could be great. The staff seemed annoyed we were there. There was a food wrapper on the floor in our room. The tub wouldn't drain properly, and the carpet felt moist. The breakfast was limited because of low staff due to COVID, which is understandable. However, we felt like we were on a scavenger hunt to find everything. There was no rhyme or reason as to where food was placed and it was hard to find anything. We were so happy when we left that we didn't have to go back. Spend the extra money and stay closer to downtown Midland!

Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children

16 Jul 2021

Disliked: Staff & service, property conditions & facilities

Not a good continual breakfast rooms smelled hot tub out of order

Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with family

12 Jul 2021

Liked: Cleanliness, staff & service

Disliked: Amenities

Near where we wanted to stay - Valley Plaza. also wanted swimming pool. Elevator didn't work one evening. No one at desk when we needed more shampoo & washcloths. staff brought them up, but the washcloths were stained & dirty looking. Ick!

Stayed 1 night in Jul 2021