6/10 Okay
Sue P.
17 Jul 2024
Liked: Cleanliness
Last minute beach trip
We chose this condo because it was on the beachside of Sandestin resort and it included a golf cart. Be aware that there is a charge for every single thing (example $200 charge if you accidentally leave the latch on the sliding door unlocked at checkout) We were very careful to be the perfect renters to avoid the plethora of charges listed in the paperwork.
When we arrived we took pics of the golf cart as directed, sent them, and did not attempt to go in the condo until after 4pm (to avoid that charge). We were sent the wrong code to unlock the lockbox for the golf cart keys. I called and the phone was answered by the father in law of the owner. He was very pleasant but told me he was not able to contact the owners to solve the problem. I received a text at 12:30am with the correct code. So, we missed the first day of using the golf cart. When we arrived, I also informed them that the sink in the bathroom was clogged and not in working condition. It was filthy with debris all in the sink so I’m assuming the cleaners just ignored this. So, we had to have maintenance there to fix that. I expressed these concerns to the owner (note I did not ask for any adjustments to price or compensation) and she did not respond to my text. I was not going to leave a negative review had she apologized for the inconveniences.
The mattress in the master bedroom is VERY firm.
The location is great if you have the golf cart and the pool is close by and nice.
Sue P.
Stayed 3 nights in Jul 2024