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SureStay Plus by Best Western Mobile I-65

2.5 star property

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Photo gallery for SureStay Plus by Best Western Mobile I-65

Reception
Daily self-service breakfast for a fee
Desk, laptop workspace, iron/ironing board, free WiFi
Buffet
Daily self-service breakfast for a fee

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Laundry

Explore the area

Map
180 W Interstate 65 Service Rd S, Mobile, AL, 36608
  • Dauphin Street
    ‪14 min walk‬
  • Spring Hill College
    ‪15 min walk‬
  • University of South Alabama
    ‪6 min drive‬
  • Mobile, AL (MOB-Mobile Regional)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Plus by Best Western Mobile I-65

Hotel in Mobile with fitness centre and 24-hour business centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
SureStay Plus by Best Western Mobile I-65 offers 94 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mobile hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Mobile I-65. During your stay, you'll be within walking distance of Dauphin Street. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Self-service breakfast served daily for a fee
  • Amenities include a 24-hour business centre, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • 6 minutes by car from University of South Alabama and 10 minutes from Mobile Civic Center
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Plus by Best Western Mobile I-65. Free self parking is available.

This Mobile hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily self-serve breakfast available 6:00 AM to 9:00 AM for a fee
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Mobile
Comfort Inn Mobile
Surestay Plus By Mobile I 65
Comfort Inn I 65 at Airport Blvd
SureStay Plus by Best Western Mobile I 65
SureStay Plus by Best Western Mobile I-65 Hotel
SureStay Plus by Best Western Mobile I-65 Mobile
SureStay Plus by Best Western Mobile I-65 Hotel Mobile

SureStay Plus by Best Western Mobile I-65 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 202 reviews
Rating 8 - Good. 41 out of 202 reviews
Rating 6 - Okay. 26 out of 202 reviews
Rating 4 - Poor. 23 out of 202 reviews
Rating 2 - Terrible. 40 out of 202 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Stayed 1 night in Nov 2024

6/10 Okay

Gwendolyn, MILLBROOK

Travelled with partner
Stay was ok
Stayed 3 nights in Nov 2024

10/10 Excellent

Henry

Travelled with family, Business traveller
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

brandy

Stayed 28 nights in Oct 2024

2/10 Terrible

Julian

Stayed 2 nights in Oct 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Price is very good, breakfast was decent. Beds were comfortable. Lacked internet connection
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIRTIEST ROOM EVER
This had to be the dirtiest hotel I’ve ever stayed at! When we pulled back our covers, there was pubic hair all in the bed. We asked for clean sheets which had yellow stains all over it but we were assured that they were clean. We had no option to leave because town was booked out due to hurricane. Would NEVER stay here again even if I was paid too!
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk were wonderful thanks
Stayed 1 night in Nov 2024

10/10 Excellent

Allison

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is awesome, especially the front desk lady at night!
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Dwight

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst place I have ever stayed. Upon arrival sheets were dirty and no covers on any bed. Took over 20 minutes to get new sheets. My wife left room to go down hall and propped the door open. The desk staff gentlemen just popped in the room without knocking. He turned and left before I could say anything to him. We did not get fresh towels and went to front desk to get new ones and it took over an hour to find any staff in the whole building. The breakfast was not when even worth the time. You get as better meal at Krystals. I will never start here again and will warn everyone else not to stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Julian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
says good high speed internet and ethernet cables can be provided but none of that it true whatsoever
Stayed 1 night in Nov 2024

10/10 Excellent

Eugene

Stayed 3 nights in Oct 2024

8/10 Good

Anthony

Stayed 2 nights in Oct 2024

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort
Crash Pad
The first night I reserved a room was for 10/10 when I got to the room they had no more rooms that were clean. I made the reservation while on the road and was confirmed by your service. At 2:30 am I had to locate another place. Decided to try after a couple days . Checked in with no hassle. Breakfast was just okay. Overall it served its purpose as a crash pad.
Stayed 3 nights in Oct 2024

2/10 Terrible

Donald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dibt Stay
Stayed 4 nights in Oct 2024

10/10 Excellent

kobi

Stayed 1 night in Oct 2024

10/10 Excellent

Brijuana

A
Stayed 1 night in Sep 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Travelled with family
Good price
Stayed 1 night in Oct 2024

4/10 Poor

Caley

Business traveller
Liked: Staff & service
I would rate my stay here below average because my room felt "wet or moist". Also the refrigerator door would not stay closed and the internet was very week.
Stayed 2 nights in Oct 2024

4/10 Poor

Sayde

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good deal for the price! The manager was very pleasant and the staff was great. The first floor smelt like marijuana and cigarettes… the AC worked but made a weird noise. I’d say overall it was good. Had to ask for a new sheet immediately because I always check the mattresses and bedding beforehand and it was dirty… but everyone was accommodating and nice. Room wasn’t terribly dirty but definitely dirty. They need to deep clean it.
Stayed 2 nights in Oct 2024

8/10 Good

Bob

Travelled with family
Liked: Staff & service, property conditions & facilities
Everything went well, the room was great for what we needed. Cleanliness was ok with normal wear and tear, one of the beds skirts needed cleaning and looked moldy. AC was on point and cold! Other than that the halls and rear door entrances smelled of smoke and weed smoke.
Stayed 2 nights in Oct 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024