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Hilton Garden Inn West Monroe

3.0 star property

Choose dates to view prices

Photo gallery for Hilton Garden Inn West Monroe

Exterior
Bar (on property)
Lobby sitting area
Lobby sitting area
Daily buffet breakfast (USD 10.95 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
400 Mane Street, West Monroe, LA, 71219
  • Ike Hamilton Expo Center
    ‪1 min walk‬
  • Duck Commander
    ‪3 min drive‬
  • West Monroe Convention Center
    ‪5 min drive‬
  • Monroe, LA (MLU-Monroe Regional)
    ‪12 min drive‬

Room options

View all photos for Two queen beds

In-room safe, desk, blackout curtains, iron/ironing board

Two queen beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, One King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite, One King Bed

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Mobility/Hearing Accessible RI Shower

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Junior Suite

One King Junior Suite | In-room safe, desk, blackout curtains, iron/ironing board

One King Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible Bathtub

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Suite, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

1 King Suite, Mobility/Hearing Accessible RI Shower

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Mobility/Hearing Accessible RI Shower

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham West Monroe

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1003)
The price is €122
for 1 room
includes taxes & fees
27 Apr - 28 Apr
La Quinta Inn & Suites by Wyndham West Monroe

About this property

Hilton Garden Inn West Monroe

Hotel in West Monroe with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Other amenities include a coffee shop/cafe, WiFi in public areas and coffee/tea in a common area. Housekeeping is available on request.
Hilton Garden Inn West Monroe offers 134 accommodations with a safe and coffee/tea makers. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn West Monroe. During your stay, you're just a quick walk from Ike Hamilton Expo Center. Features include a restaurant, a gym and a bar.
  • Enjoy American cuisine while dining at Garden Grille and Bar
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Steps from Ike Hamilton Expo Center and 10 minutes on foot from Restoration Park
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. The business-friendly Hilton Garden Inn West Monroe also features a fitness centre, coffee/tea in common area, and laundry facilities. Parking is available for a fee.

This 3-star West Monroe hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Garden Grille and Bar – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Garden Grille and Bar

Things to do

  • Gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.95 per person
  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wireless Internet in public areas: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Uncovered self-parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel West Monroe
Hilton Garden Inn West Monroe
West Monroe Hilton Garden Inn
Hilton Garden Inn West Monroe Hotel West Monroe
Hilton West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton West Monroe
Hilton West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel
Hilton Garden Inn West Monroe West Monroe
Hilton Garden Inn West Monroe Hotel West Monroe

Hilton Garden Inn West Monroe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 134 out of 1001 reviews
Rating 4 - Poor. 79 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

James, Addis

Disliked: Property conditions & facilities
Unfriendly front desk staff, dirty bathroom, Not the Hilton standard that I would have expected.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kathlene, Chouteau

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was the absolute best! I'm sorry that I didn't get the young woman's name who checked us in, but she was a doll and went way above to help us find a place to eat on New Year's Day. This was just a quick overnight stop for us, so we didn't use many of the facilities but everything was clean and up to par. We had only 3 "dislikes". The elevator needs a service call, very jerky. We had two rooms, one of the alarm clocks went off at 5:00 am blaring music. Yes, we should have checked it before going to bed, but cleaning staff should also make sure they're in the off position. Last, also on me, the booking listing said "hot breakfast" and I mistook that for "free" breakfast. Priced too high for the area, in my opinion. Overall it was a good and positive stay, made better by wonderful staff, but probably wouldn't stay there again based simply on the breakfast situation.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffery

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Dec 2024

6/10 Okay

Brandon

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Eh, the lobby is nice. That's about it.
The room was clean overall, but the sheets had stains. The staff was nice. The hotel, other than the lobby, is dated. They clearly haven't updated rooms in a while. They put all the money into the lobby, bar, and breakfast area . Breakfast, although included in our reservation, is regularly $15. The breakfast itself was subpar, especially considering it is usually added as an extra charge. I've worked at hotels before; this type of property screams of an ownership group that is milking the last life out of the dated hotel before it is sold off to another group. The lobby is nice, and that is what you'll see shown on pictures most. They're going to sell the lobby space as much as they can. The rooms are nothing special; even the TV is just cable, unlike most hotels these days which include apps, etc. And the rooms was small for a king suite. They did have a lot of extra space in lobby, conference rooms, office space, etc. All that to say: very lack luster.
Stayed 1 night in Jan 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Shelly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a wide open area near the convention center. It is clean, modern with a friendly staff. Plenty of room fory dog a.d near a beautiful preserve. Restaurants nearby.
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Stayed 1 night in Dec 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
Needs renovation.
The first room we checked in had tissue in the toilet as though it had been used and not cleaned. We were moved to another room. The room is showing it's age and wear. Stained chair and the tube has water or rust stains all around the drain valve. The hotel needs an update. Curtains from when I visited in 2012 are still hanging. I noticed the curtains in a picture I took back then. Hilton please invest.
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 2 nights in Sep 2024

10/10 Excellent

JOHNNIE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

William

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room smelt like cigarette smoke.
Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was super friendly. However, the floor in the bathroom looked dirty, and the water was brown. It literally looked like somebody had not flushed the toilet.
Stayed 1 night in Dec 2024

8/10 Good

lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, & friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Boyd

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for us to stay. Close to our family
Stayed 1 night in Nov 2024

4/10 Poor

Matthew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Rebecca

Business traveller
Liked: Staff & service, property conditions & facilities
West monroe Louisiana
The bathroom was very dirty. I have never been to a hotel that u had to pay extra for breakfast! I have stayed in a lot of hotels in my life and never have we paid for breakfast at the hotels! They breakfast eas very very slim also! Like the smallest breakfast i have ever seen. Never staying there again. The people working are very nice and helpful. They are wonderful but the hotel itself sucks!
Stayed 2 nights in Nov 2024