Splash Universe Resort

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Dates

January 2025

February 2025

Executive Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Popular amenities

Pool

Laundry

24/7 front desk

Parking included

Free WiFi

Air conditioning

Explore the area

100 Whitetail Drive, Dundee, MI, 48131

Holiday Inn Dundee-Waterpark
1 min walk
Russell Stover Candies
6 min walk
University of Michigan
28 min drive
Detroit, MI (DTW-Detroit Metropolitan Wayne County)
40 min drive

Room options

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Single Sofa Bed

Basic Room, 1 Queen Bed with Sofa bed, Accessible

Sleeps 4
1 Queen Bed and 1 Single Sofa Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel with free parking, a quick walk to Russell Stover Candies

Along with an indoor pool, this smoke-free hotel has a lazy river and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk. Housekeeping is available on request.

Splash Universe Resort offers 75 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels.

This Dundee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a lazy river, a waterslide and an indoor pool.

Our customers tell us that they can't get enough of the helpful staff at Splash Universe Resort. During your stay, you're just a quick walk from Holiday Inn Dundee-Waterpark. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.

Free WiFi and wired Internet
Free self-parking
Splash around at the lazy river or swim in the indoor pool
Amenities include a 24-hour business centre, 4 meeting rooms and a computer
6 minutes on foot from Russell Stover Candies

Splash Universe Resort offers its guests an indoor pool, a lazy river, and a waterslide. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 4 meeting rooms are available. Splash Universe Resort also features a vending machine, a fireplace in the lobby, and laundry facilities. Self parking is free.

This 3-star Dundee hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking available

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Lazy river
Waterslide

Conveniences

24-hour front desk
ATM
Laundry facilities
Shared microwave
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Housekeeping (on request)

Business services

24-hour business centre
4 meeting rooms
Computer station

Outdoors

Pool cabanas (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk

2 floors
Built in 2007
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

32-inch flat-screen TV with premium cable channels

Food and drink

Refrigerator

Air conditioning (climate-controlled)
Free local calls
Heating (climate-controlled)
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 50

Late check-in subject to availability

Late check-in fee: USD 50.00

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:

Bar/lounge
Children's pool
Restaurant
Full-service spa
Health club
Hot springs
Indoor pool
Outdoor pool
Sauna
Hot tub

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Service fee: 3 per cent
Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 50 (subject to availability)
Late check-in fee: USD 50.00
Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

Pool hours are 10 AM-9 PM on Friday-Sunday.

We should mention

Pool access available from 10:00 AM to 9:00 PM
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Splash Universe Resort Dundee

Splash Universe Dundee

Splash Universe

Splash Universe Resort Hotel

Splash Universe Resort Dundee

Splash Universe Resort Hotel Dundee

Splash Universe Resort Reviews

6.8

7.6/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Belinda

16 Sept 2024

Disliked: Amenities

No coffee in room or in lobby. Had to go out to get coffee in the morning.

Stayed 1 night in Sep 2024

6/10 Okay

Shannnon

Travelled with partner

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

No breakfast Coffee was in a vending machine None of the snack or drink places were open in the water park but you cant have outside food or drinks

Stayed 1 night in Sep 2024

6/10 Okay

Christie

Travelled with family

13 Sept 2024

Liked: Staff & service

Disliked: Amenities

The service was excellent and super helpful. The room was ok, you can tell its an old room with new paint cuz they didnt paint behind certain things. The shower hot and cold was backwards and there was no coffee maker in the room, which i feel is a must. We had called for a late check out but someone came to our door telling us we had to go not knowing we had a late check.out.

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

12 Sept 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Giving 4 stars because the staff was so friendly, however the room was dirty. There was a used bar of soap in the shower, a residue ring in the toilet (where cleaning products had been used but it was evident it was cleaned properly), and there was dirt and residue of some sort in the tub. We kept finding hair ties and bobby pins on the floor that didn’t belong to us. The location was good (right off the highway with things nearby). We didn’t use the pool or other water features so can’t speak to those.

Stayed 1 night in Sep 2024

8/10 Good

Brant

7 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Johnise

Travelled with family and small children

2 Sept 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

My 1st room my 8 year found bugs 2nd room the refrigerator was broken and full of water. 3rd room the fridge broken and nasty bathroom. So I decided to just leave and go back home. I couldn’t get my money back it was my first time there and my last. I guess you get what your. Money pay for it was last minute and everything was sold out.

Stayed 1 night in Sep 2024

8/10 Good

Michael

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Wendy

Travelled with partner

1 Sept 2024

Disliked: Cleanliness, amenities, property conditions & facilities

I been in better places

Stayed 2 nights in Aug 2024

2/10 Terrible

Bryan

Business traveller

20 Aug 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Place is loud and dirty!!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful clean hotel, great staff

Stayed 1 night in Aug 2024

2/10 Terrible

Lee

19 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Upon arrival we were notified our 2queen size bed room wasn’t available even though we booked it 6 hours in advance. The clerk said she talked with the manager and would upgrade our room for the inconvenience. The room we were upgraded to only had one queen size bed and two child size bunk beds. I was traveling with a male friend making this situation awkward and uncomfortable. Management said it was Expedia’s fault and Expedia is liable for my refund. Please call me 859-618-5779

Stayed 1 night in Aug 2024

8/10 Good

Lucas

Business traveller

19 Aug 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

Overall set up of the hotel and layout was nice especially if you have a family with kids. I did not find it very enjoyable due to the main bed being dirty with visible things on the blanket. The room felt like a sauna when you first walk in and it did not have a waste basket. The cherry on top for myself was the shower did not warm up at all. Pretty decent place for kids though

Stayed 1 night in Aug 2024

10/10 Excellent

Jeremy

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

4/10 Poor

Edward

18 Aug 2024

Refrigerator didn't work in room and also remote didn't work for tv....also on Expedia it said it come with pool and waterslide but I had no Access to waterslide totally disappointed

Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay will definitely stay again.

Stayed 1 night in Aug 2024

10/10 Excellent

Vesta

15 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Customer service was outstanding. The room was super clean and smelled great. Front desk was accommodating. My kids and I enjoyed our stay with no complaints.

Stayed 1 night in Aug 2024

6/10 Okay

John

Travelled with family

5 Aug 2024

Water Park is Way too expensive for what you get. Plus False Advertising... they advertise on their website 'observer passes' but when I asked for that they said they no longer offer it. Park closes at 9, and you better start packing up by 8:30 because Mr Butt Crack is blowing his whistle letting you know he's ready to leave! And Life Guards??? Yeah, no, just same guy with a whistle

Stayed 2 nights in Aug 2024

2/10 Terrible

Christina

27 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Shanon

Travelled with partner

23 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Booked with Expedia, when calling to confirm reservation we were told the waterpark is not included in Expedia pricing. She said it would be $60 per person per day but would give it to us for $40 per person per day instead. It shows on Expedia that it is included so we called Expedia, they called the resort and then told us sorry, waterpark is an additional $60 per person per day! We weren’t happy and just decided we wouldn’t be using the waterpark and wouldn’t be staying there again, nor would we use Expedia again! We get to the hotel, check in and the manager on duty gave us two days complimentary waterpark tickets for our trouble as it does say on the website under amenities the water park was listed as is the lazy river. They gave 2 passes which worked out for us as it was just two of us staying for two nights. We loved it so much we stayed another night! The hotel itself has a pool that is included in the hotel stay, it’s just the waterpark that’s an additional fee. Overall we loved it and had a great time. My only tiny complaint is no microwave in the room, we had to go to the lobby and use that one. All in all we’d stay there again. Won’t be using Expedia again though!

Stayed 2 nights in Jul 2024

10/10 Excellent

MrBig

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 1 night in Apr 2024

2/10 Terrible

Nisheika

Travelled with family

6 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DONT GO!!! Our 4th of July trip, here was horrible!! I paid for what Expedia said comes with the room. Which was water slides and amenities like a water park but they never used the words water park on the Expedia website just water slides. The hotel stated Expedia is displaying a different price. That their were issues with pricing and due to that they were forcing the customers to pay for the miscommunication between the two companies. Which is unfair especially when they are aware of the problem but choose to use Expedia to occupy their outdated rooms. The water slides were horrible they wanted an additional $60 per person they knew the water park was bad but they had no empathy for the lies and inconvenience. So I spent an additional $240 after booking a room that said I get those accommodations included. They forced us to put the swim bands on before seeing the water area. It was very uncomfortable in the hotel room and water area. Nothing about the property says vacation. The beds were uncomfortable I could not go to sleep. The drop ceiling squares were pushed up where u could see wiring to each room which was scary to see. Some sort of plaster was in the carpet in the hallway. My kids feel I should get a refund. The property has not been updated it was closed for 3 yrs to see how outdated everything was disappointing. My child bought a pop tart from the vending machine it was molded. No breakfast . No microwave in room. One microwave in the lobby that was dirty.

Stayed 1 night in Jul 2024

10/10 Excellent

Mohamad

Travelled with family

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

2/10 Terrible

Jaysen

30 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

2/10 Terrible

Analeah

29 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room was dirty air didn’t work came from 2 hours away for my birthday and some family time was terrible they have heaters plugged in by the pool but it’s so cold in here

Stayed 1 night in Jun 2024

8/10 Good

Maria

Travelled with family and small children

28 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that there were many options for the kids and the slides were just amazing. Maybe need a elevator to get up there because those stairs r like whoa. The younger ones had it. Tee hee. The arcades were terrible truthfully. We love playing games but half of the games didnt work and how much it was worth to play them...Ummmm..No Ty. But the rest of the experience was great. It was r very first time and we will be back before the end of the summer. 😊 By the way....i was very worried about the chlorine because if the comments. But to my family and i....we had no issues what so ever. It was perfectly fine 😊

Stayed 1 night in Jun 2024