Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

In-room safe, desk, iron/ironing board, free rollaway beds

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Gym

Breakfast included

Housekeeping

Air conditioning

Parking included

Explore the area

9250 Boyd-Cooper Pkwy, Montgomery, AL, 36116

EastChase Shopping Mall
4 min drive
Auburn Montgomery
4 min drive
Baptist Medical Center East
6 min drive
Montgomery, AL (MGM-Montgomery Regional)
23 min drive

Room options

Suite, 2 Queen Beds

Sleeps 4
2 Queen Beds

Suite, 1 King Bed

Sleeps 4
1 King Bed

Suite, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Standard Room

Sleeps 2
1 Single Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed with Sofa bed

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Suite, Multiple Beds

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel

Hotel with free breakfast, near EastChase Shopping Mall

This smoke-free hotel features an outdoor pool, a fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers 106 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with premium digital channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel. During your stay, you'll be close to EastChase Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi and wired Internet
Free self-parking
Take a swim in the outdoor pool
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
Just a 4-minute drive from EastChase Shopping Mall and 12 minutes from Alabama State University

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This Montgomery hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Onsite parking includes off-street options

Food and drink

Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

Free rollaway/extra bed
Grocery/convenience store
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible pool

4 floors
Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free rollaway/extra bed

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

LCD TV with premium digital channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in is available for a fee (subject to availability)
A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Eastchase

Holiday Inn Hotel Eastchase

Holiday Inn Express Hotel Suites Montgomery E Eastchase

Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

Harold

14 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will NOT Be Back

Well, first of all, there was absolutely no Toilet Paper in my room!!! Nor, was there in the community restroom downstairs! 1000% Awful!!! Second of all, my Truck was broken into! Sure, not your fault buttttt!!! I highly recommend cameras that encompass the entire property!!! Very Weak performance!!! Yep, my relationship with IHG is over!!!!

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jul 2024

10/10 Excellent

Ronda

Business traveller

1 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

quiet and convenient, with great shopping and dining options close by.

Stayed 1 night in Jul 2024

2/10 Terrible

Julie

1 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

I was billed twice through Expedia and Holiday Inn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Stayed 1 night in Jul 2024

8/10 Good

DAEHWA

29 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

elliott

21 Jul 2024

Stayed 1 night in Jul 2024

6/10 Okay

Sheldon B

Travelled with family and small children

15 Jul 2024

Disliked: Property conditions & facilities

Breakfast was mediocre

Stayed 1 night in Jul 2024

10/10 Excellent

Howard

9 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!!!!!

Great experience. Will be back!

Stayed 1 night in Jun 2024

10/10 Excellent

Sheena

7 Jul 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

8/10 Good

Taylor

5 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Blake

Travelled with family

29 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

10/10 Excellent

Glen

23 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Just nice

Stayed 1 night in Jun 2024

2/10 Terrible

Ebonee

Travelled with family

23 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel from hell

This was the hotel from hell. The check in was horrible. The floors were dirty and sticky. The elevator was filthy. We came to our room and we saw several ROACHES in our room. There were no blankets for the pull out bed, the pull out bed’s mattress was FILTHY, no towels, our floors in the bathroom were sticky. I called to the front desk about blankets and towels and the front desk person was RUDE. She eventually said someone would bring the items. After we waited for an hour and a half, my husband went down to get them himself because our kids were exhausted and ready to go to sleep. The desk person was rude to him as well and said they were overbooked and too busy. The next day we asked for our room to get cleaned on our way out at around 11 am, we got back at 11pm and our room did not get cleaned. No new towels, nothing! As we were leaving, we show the housekeeping staff on there phones as if they were done for the day. The breakfast staff was great, very friendly. Unfortunately, they were out of a lot of the breakfast items and it was only 8:30. The pool was disgusting and looked like it hadn’t been cleaned in weeks. My son was very disappointed that he could not swim because it was very gross. If we hadn’t already been charged, we would have left. I felt like we were at a low budget motel. We paid over $400 to stay in this dump. I can say that the night front desk guy was very sweet. The stay was just awful.

Stayed 2 nights in Jun 2024

10/10 Excellent

amira

20 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vegetarian friendly

The breakfast was better than expected. They offered egg white veggie omelets and turkey sausage in addition to the regular egg and cheese omelet and sausage. Kudos for accommodating vegetarians.

Stayed 1 night in Jun 2024