Tru By Hilton Prattville

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru By Hilton Prattville

Terrace/patio
Lobby
Exterior
Reception
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
2633 Legends Parkway, Prattville, AL, 36066
  • RTJ Golf Trail at Capitol Hill
    ‪7 min drive‬
  • Capitol Hill Golf Course
    ‪7 min drive‬
  • Baptist Health
    ‪7 min drive‬
  • Montgomery, AL (MGM-Montgomery Regional)
    ‪19 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Prattville

Hotel in Prattville with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Tru By Hilton Prattville offers 98 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Prattville. During your stay, you'll be close to RTJ Golf Trail at Capitol Hill. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Prattville Baptist Hospital and 7 minutes from RTJ Golf Trail at Capitol Hill
  • Cats and dogs welcome for a fee
Tru By Hilton Prattville offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Prattville also features coffee/tea in common area, laundry facilities, and a front desk safe. Free self parking is available.

This Prattville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Prattville Hotel
Tru By Hilton Prattville Prattville
Tru By Hilton Prattville Hotel Prattville

Tru By Hilton Prattville Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 192 out of 372 reviews" "
Rating 8 - Good. 86 out of 372 reviews" "
Rating 6 - Okay. 38 out of 372 reviews" "
Rating 4 - Poor. 20 out of 372 reviews" "
Rating 2 - Terrible. 36 out of 372 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Bed was comfortable but condition of the room was very poor. Holes in the wall and marks also. The blackout blinds were broke and rolled up and wedged in the window. Tub was not cleaned well.
Stayed 1 night in Oct 2024

8/10 Good

Quentin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for an overnight while traveling home and found the property new but with a lot of quirky things not usually found in the Hilton brand. Room was small and very bare bones, with odd styling features that may be aimed at a different demographic. Towels were very small and bath floor tiles became very slippery when wet. Overall not much for the price we paid, but we slept well
Stayed 1 night in Oct 2024

8/10 Good

Jimmie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like how dark the parking lot was . No night lights
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe Harbour stay
My stay at the Tru by Hilton in Prattville Alabama was an unexpected one as my daughter and I had to evacuate from the panhandle of Florida to get out of the way of are coming hurricane. The accommodations at the hotel were lovely, clean and comfortable, but more importantly the staff there went above and beyond to make everyone staying feel welcome and accommodated. There were many families and couples who also had to evacuate from Florida and the staff, even though the hotel was booked, full of pets and very nervous people, were always friendly, professional, and went out of their way to make sure everyone was cared for. I would highly recommend this hotel to anyone, because tge staff who run it are amazing!
Stayed 1 night in Sep 2024

8/10 Good

Aegis

Stayed 7 nights in Sep 2024

10/10 Excellent

Brandon

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Brandon

Liked: Staff & service, amenities
Disliked: Cleanliness
We had to switch rooms because the first room was not very clean and the floor was super slippery and wet, maybe because of the humidity or something. But the room we switched to was great and we enjoyed the rest of the night.
Stayed 1 night in Sep 2024

6/10 Okay

Marie

Disliked: Staff & service
Not the greatest front staff. They weren’t at the desk half the time when we needed something When they were there they spoke to each other and ignored the guests Not the greatest customer service
Stayed 2 nights in Aug 2024

10/10 Excellent

angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is a unique property, the pool table is a nice touch. My first stay was enjoyable..
Stayed 1 night in Aug 2024

10/10 Excellent

John, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room; excellent breakfast. Easy check-in; ice machines on two floors; great luggage carts!
Stayed 1 night in Aug 2024

8/10 Good

Aegis

Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
The room was very disappointing. I won’t go into all the reasons of why, BUT I will say that I will not stay at another Tru hotel in my travels. The night clerk was helpful and very courteous.
Stayed 1 night in Aug 2024

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very dirty. Room was not clean with candy left in areas and the floors had grease or something like grease that coated our feet and even stained our socks.
Stayed 1 night in Jun 2024

4/10 Poor

Cyndy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The sheets and towels were so thin and the floor of our room was sticky!
Stayed 1 night in Aug 2024

2/10 Terrible

Bill

Disliked: Staff & service
Stayed 6 nights in Apr 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Vadym

Stayed 1 night in Jun 2024

6/10 Okay

kelli

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Minimalist design. No storage in room. Room very small.
Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff.
Stayed 2 nights in Jun 2024

4/10 Poor

Marc

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not be back.
Smelled like marijuana trying to be hidden by an awful chemical smell. No cable channels. Pool was dirty with people smoking by it. Loud people in the lobby playing pool. Paper thin walls could hear every step above us. I will never stay at Tru again.
Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Charged twice for this stay as well as other unknown charges and tried to call customer service but got nowhere with these people…DO NOT RECOMMEND FOR ANYONE!!!!
Stayed 3 nights in Jun 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good job
Our ball team stayed here. Lots of kids and the hotel handled it great. Pool table in lobby. Kids had a great time. The staff was friendly.
Stayed 3 nights in Jun 2024

2/10 Terrible

Corey

Business traveller
Staff sucks
Stayed 1 night in Jun 2024