Tru By Hilton Prattville

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool

Pet-friendly

Laundry

Parking included

Gym

Air conditioning

Explore the area

2633 Legends Parkway, Prattville, AL, 36066

RTJ Golf Trail at Capitol Hill
7 min drive
Capitol Hill Golf Course
7 min drive
Maxwell Air Force Base
15 min drive
Montgomery, AL (MGM-Montgomery Regional)
19 min drive

Room options

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Sleeps 2
1 King Bed

Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

Sleeps 4
2 Queen Beds

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Prattville with free breakfast and 24-hour fitness centre

Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Housekeeping is available on request.

Tru By Hilton Prattville offers 98 air-conditioned accommodations with an iron/ironing board and free toiletries. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Prattville. During your stay, you'll be close to RTJ Golf Trail at Capitol Hill. Features include free breakfast, free WiFi in public areas and free self-parking.

Free continental breakfast served daily
Free WiFi
Free self-parking
Take a swim in the outdoor pool
Amenities include a front desk safe, a business centre and laundry facilities
On-site recreation includes a 24-hour gym
6 minutes by car from Prattville Baptist Hospital and 7 minutes from RTJ Golf Trail at Capitol Hill
Cats and dogs welcome for a fee

Tru By Hilton Prattville offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available daily. The business-friendly Tru By Hilton Prattville also features coffee/tea in common area, laundry facilities, and a front desk safe. Free self parking is available.

This Prattville hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Free continental breakfast available daily 6:00 AM to 9:00 AM
Coffee and tea in common areas

Family friendly

Laundry facilities
Mini-fridge
Outdoor pool

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (on request)

Business services

Business centre

Outdoors

Firepit

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Grab bar near toilet
Lift
Phone accessibility kit
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Private bathroom
Towels provided

Entertainment

32-inch flat-screen TV with premium satellite channels

Food and drink

Mini-fridge

Air conditioning
Desk
Iron/ironing board
Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 50 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Prattville Hotel

Tru By Hilton Prattville Prattville

Tru By Hilton Prattville Hotel Prattville

Tru By Hilton Prattville Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Marie

3 Sept 2024

Disliked: Staff & service

Not the greatest front staff. They weren’t at the desk half the time when we needed something When they were there they spoke to each other and ignored the guests Not the greatest customer service

Stayed 2 nights in Aug 2024

10/10 Excellent

angela

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tru is a unique property, the pool table is a nice touch. My first stay was enjoyable..

Stayed 1 night in Aug 2024

10/10 Excellent

John, Cincinnati

Travelled with partner

30 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean and quiet room; excellent breakfast. Easy check-in; ice machines on two floors; great luggage carts!

Stayed 1 night in Aug 2024

8/10 Good

Aegis

16 Aug 2024

Stayed 7 nights in Aug 2024

10/10 Excellent

Joseph

11 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

11 Aug 2024

Disliked: Room comfort

The room was very disappointing. I won’t go into all the reasons of why, BUT I will say that I will not stay at another Tru hotel in my travels. The night clerk was helpful and very courteous.

Stayed 1 night in Aug 2024

2/10 Terrible

Travis

7 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Property was very dirty. Room was not clean with candy left in areas and the floors had grease or something like grease that coated our feet and even stained our socks.

Stayed 1 night in Jun 2024

4/10 Poor

Cyndy

Travelled with family

5 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

The sheets and towels were so thin and the floor of our room was sticky!

Stayed 1 night in Aug 2024

2/10 Terrible

Bill

24 Jul 2024

Disliked: Staff & service

Stayed 6 nights in Apr 2024

10/10 Excellent

Sydney

1 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2024

6/10 Okay

Vadym

28 Jun 2024

Stayed 1 night in Jun 2024

6/10 Okay

kelli

Travelled with family

25 Jun 2024

Liked: Cleanliness

Disliked: Room comfort

Minimalist design. No storage in room. Room very small.

Stayed 1 night in Jun 2024

10/10 Excellent

Nina

Travelled with family and small children

23 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff.

Stayed 2 nights in Jun 2024

4/10 Poor

Marc

Travelled with family

18 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not be back.

Smelled like marijuana trying to be hidden by an awful chemical smell. No cable channels. Pool was dirty with people smoking by it. Loud people in the lobby playing pool. Paper thin walls could hear every step above us. I will never stay at Tru again.

Stayed 1 night in Jun 2024

2/10 Terrible

Daniel

18 Jun 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Charged twice for this stay as well as other unknown charges and tried to call customer service but got nowhere with these people…DO NOT RECOMMEND FOR ANYONE!!!!

Stayed 3 nights in Jun 2024

8/10 Good

Sandra

Travelled with family

17 Jun 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good job

Our ball team stayed here. Lots of kids and the hotel handled it great. Pool table in lobby. Kids had a great time. The staff was friendly.

Stayed 3 nights in Jun 2024

2/10 Terrible

Corey

Business traveller

12 Jun 2024

Staff sucks

Stayed 1 night in Jun 2024

6/10 Okay

Amy

26 May 2024

Liked: Cleanliness, amenities

The check in process was confusing to the front desk person (we booked through a third party site). Once she had it figured out we wer able to go to our room. The floors in our room were wet, and despite having the a/c on the whole night it was super humid in there at a temp of 67 degrees and constant fan. We had to be careful walking around so as not to slip. Shower was full of mildew. Loved the shampoo, conditioner and body wash though. Decent breakfast. Overall, it was just ok. Property needed a lot of touch ups for paint, ripped windo shades, dings in hallways...etc. Definitely not what we expected based on reviews or pricing.

Stayed 1 night in May 2024

6/10 Okay

Kathleen

Travelled with family and small children

25 May 2024

Disliked: Property conditions & facilities

For what we paid, I expected it to be cleaner and a little more taken care of. The shower door had green mold and grime at the bottom, the floors felt wet from the humidity in the room, the air conditioning was either freezing you out or extremely muggy feeling. At one point every channel I tried to access on the live tv stated no channel access. Also, I do not like the app. It seemed to not accept my password every other time. I don’t think I will stay at this location again.

Stayed 1 night in May 2024

10/10 Excellent

Luisa

25 May 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We enjoyed our stay

Stayed 3 nights in May 2024

2/10 Terrible

Miriah

25 May 2024

Stayed 1 night in Feb 2024

10/10 Excellent

Stacy

Travelled with family

8 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

We were do happy with the staff. Every was so nice and helpful. There were 12 of us in for a family event. We appreciate all of you!

Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

3 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

10/10 Excellent

Tamica

Travelled with partner

28 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The front desk clerk was awesome I wish I knew her name she was there morning shift during the time I checked out on 04/26/24 10am she needs a raise!!! Excellent service! She was so bubbly and sweet!

Stayed 1 night in Apr 2024

8/10 Good

Melba D

Travelled with family

19 Apr 2024

Liked: Cleanliness, staff & service, room comfort

Staff was fantastic and friendly. No trash cans in the room to start. No one could figure out how to clear messages on phone in room. Red blinking light was bothersome trying to sleep at night.,

Stayed 3 nights in Apr 2024