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SureStay Hotel by Best Western Mt Pleasant

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Mt Pleasant

Lobby
Lobby
Free full breakfast
Lobby
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Laundry

Explore the area

Map
102 E Burton Rd, Mount Pleasant, TX, 75455
  • Titus Regional Medical Center
    ‪3 min walk‬
  • Mount Pleasant Civic Center
    ‪4 min walk‬
  • Mount Pleasant Country Club
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, cots/infant beds, free WiFi

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Hair dryer, towels

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, iron/ironing board, cots/infant beds, free WiFi

Honeymoon Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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  • Breakfast included
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The price is €116
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About this property

SureStay Hotel by Best Western Mt Pleasant

Hotel in Mount Pleasant with free breakfast and 24-hour fitness centre
An outdoor pool, a 24-hour fitness centre and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
SureStay Hotel by Best Western Mt Pleasant offers 57 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Mount Pleasant hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at SureStay Hotel by Best Western Mt Pleasant, you're just a quick walk from Titus Regional Medical Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Titus Regional Medical Center and 4 minutes on foot from Mount Pleasant Civic Center
  • Cats and dogs welcome for a fee (restrictions apply)
SureStay Hotel by Best Western Mt Pleasant offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly SureStay Hotel by Best Western Mt Pleasant. Self parking is free.

Smoking is allowed in designated areas at this Mount Pleasant hotel.

Guests are served a free full breakfast.
Luigis Italian Restauran – This restaurant serves lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast

Restaurants on site

  • Luigis Italian Restauran

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 June and close on 01 September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

BEST WESTERN Inn Mt. Pleasant
BEST WESTERN Mt. Pleasant
BEST WESTERN Mt. Pleasant Inn
Mt. Pleasant BEST WESTERN
BEST WESTERN Mt. Pleasant Inn Mount Pleasant, Iowa
Best Western Mt.
Surestay By Best Mt Pleasant
Best Western Mt. Pleasant Inn
SureStay Hotel by Best Western Mt Pleasant Hotel
SureStay Hotel by Best Western Mt Pleasant Mount Pleasant
SureStay Hotel by Best Western Mt Pleasant Hotel Mount Pleasant

SureStay Hotel by Best Western Mt Pleasant Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 173 out of 599 reviews
Rating 8 - Good. 194 out of 599 reviews
Rating 6 - Okay. 106 out of 599 reviews
Rating 4 - Poor. 63 out of 599 reviews
Rating 2 - Terrible. 63 out of 599 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl, ALLEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt stay here. My husband and his crew did.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was less than continental, but the rooms were very recently remodeled, so it was a clean quiet stay
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Glenn

Travelled with group
Disliked: Amenities
for the price I give it a low rating
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Convenient to the interstate. Staff is friendly and helpful. WiFi was great, bed comfortable. AC worked great, property is well tended.
Stayed 2 nights in Sep 2024

2/10 Terrible

david

Disliked: Cleanliness, staff & service, property conditions & facilities
worst motel flop house ever-i no longer believe in 'best western' badging or expedia screening for credible accommodations. The room was full of bugs, pool dirty, outside cluttered filthy obviously a long term residence for down and out. Fraud at its very best and the upcharging for this that and the other make the price quotes irrelevant.
Stayed 1 night in Aug 2024

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access from freeway
Stayed 1 night in Jul 2024

2/10 Terrible

Ronald

All areas should be rated NA as I did not stay there on 9th of July. I was making a reservation on line while on a driving trip. When using nearest room , I was unintentionally booked in a room that was 30 miles from me in the wrong direction. The reservation was immediately voided by the hotel in Mt. Pleasant , Texas. Please void the charge by Expedia. Thank you
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Leticia, Fort Worth

Disliked: Cleanliness, staff & service, property conditions & facilities
I came in for a one night business trip. It wasn't the greatest but it wasn't the worse either. Room was clean, bed was comfy, jetted tub was clean. I would stay again. I was gone before breakfast so i dont know how their breakfast was.
Stayed 1 night in Jul 2024

8/10 Good

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and safe. The pool was a welcome sight at the end of a long drive. And the shower was great.
Stayed 1 night in Jun 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Just a little one night stay over while traveling. Everything met expectations
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed staying here. The location is great as we are just staying here for one night. Everything was perfect for us
Stayed 1 night in May 2024

8/10 Good

Tanya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up staying for four nights due to a needed auto repair. Compared to other properties in this price range? This place was the Taj Mahal! The room was large, clean and had NO bugs! The AC was ice cold! They were just getting the pool up and running but it was a really nice pool area with deck chairs and nice landscaping. Plenty of TV channels and good wifi. My only complaint is the TV's are pretty small.

4/10 Poor

Verified traveller

The room could have been better kept. The towels were not clean.
Stayed 2 nights in May 2024

2/10 Terrible

Gabriel

Stayed 2 nights in May 2024

4/10 Poor

Lynne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for
The room had AC There was a refrig/microwave Shower worked well plenty of hot/ cold water It had a sparse breakfast The area did not feel safe even though the hotel had plenty of security lights on at night. The lighting in the room was extremely dim even with all the lights turned on. The room had a strong disinfectant smell The pool was completly covered and not in use. The gym smelled of must and mildew. A group of guests sat outside the room on the sidewalk talking loudly into the evening. I switched hotels after the first night and would not stay there again
Stayed 1 night in May 2024

8/10 Good

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quick 12 hr stop.
The main photos of the hotel made me think it was a stand alone hotel. It is actually the open air hallways and outward facing doors. My fault for not looking harder at the website. I just needed a quick 12 hr stop. Room could have used a deep clean, but it was very large! It had no bugs and the bed was clean and comfortable. The TV channels were super limited & had no cartoons (i had a toddler with me) and, i noticed half the channels that were suppose to work said the signal was bad. Really close to tons of good options, a hospital and the highway.
Stayed 1 night in Apr 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and easily accessible to freeway
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

John

Stayed 1 night in Apr 2024

6/10 Okay

Ryan

Stayed 1 night in Apr 2024

8/10 Good

Rene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

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