Shoreline Inn & Conference Center, Ascend Hotel Collection

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Shoreline Inn & Conference Center, Ascend Hotel Collection

Suite, 1 King Bed, Non Smoking (Upgrade) | Desk, laptop workspace, blackout curtains, soundproofing
Exterior
2 bars/lounges
Indoor pool, seasonal outdoor pool, pool loungers
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

Map
750 Terrace Point Blvd, Muskegon, MI, 49440
  • VanDyk Mortgage Convention Center
    ‪7 min walk‬
  • Mercy Health Arena
    ‪8 min walk‬
  • Frauenthal Center for the Performing Arts
    ‪8 min walk‬
  • Muskegon, MI (MKG-Muskegon County)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds Smoking policy Non-smoking

8.4 out of 10
Very good
(8 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Upgrade)

  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Shoreline Inn & Conference Center, Ascend Hotel Collection

Victorian hotel with 2 restaurants and 2 hot tubs
Along with 2 restaurants, this smoke-free hotel has a marina and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a 24-hour business centre. Change of towels is available on request
Shoreline Inn & Conference Center, Ascend Hotel Collection offers 140 accommodations with coffee/tea makers and a hairdryer. 27-inch flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Shoreline Inn & Conference Center, Ascend Hotel Collection. During your stay, you're just a quick walk from VanDyk Mortgage Convention Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • For dining with a beachfront location, stop by The Lake House Waterfront, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of VanDyk Mortgage Convention Center and Frauenthal Center for the Performing Arts
Shoreline Inn & Conference Center, Ascend Hotel Collection offers its guests a marina, 2 hot tubs, an indoor pool, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A seasonal outdoor pool, a library, and barbecue grills are also featured at the business-friendly Shoreline Inn & Conference Center, Ascend Hotel Collection. Self parking is free.

This Victorian Muskegon hotel is smoke free.

The Lake House Waterfront – This beachfront restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Lake Effect Bistro – This beachfront bistro only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
The Lake Effect Bistro – This beach coffee shop serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • The Lake Effect Bistro
  • The Lake Effect Bistro
  • The Lake House Waterfront

Things to do

  • 2 spa tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,000 square foot of space)

Outdoors

  • Barbecue grill
  • Dock
  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Shoreline Hotel
Shoreline Inn Conference C Ascend Hotel Collection
Shoreline Inn Conference Center Ascend Hotel Collection
Shoreline Inn Conference Center an Ascend Collection Hotel
Shoreline Inn & Conference Center, Ascend Hotel Collection Hotel

Shoreline Inn & Conference Center, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 102 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Colleen

Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Will

Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

timothy

Travelled with partner
Liked: Amenities
7th floor room #710 was small but nice. Bed was comfortable view from our window was nice and we saw a great sunrise. Pool and hot tubs were nice and food was good. Very nice Hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Marvel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Billie M

Liked: Cleanliness, staff & service, amenities
It went bad. I would say the portable refrigerator in the room we bought like $100. Majority of the cost of groceries was ruined. Froze our groceries salad and the sink drain in the bar area where the kitchen is next to microwave the drain seem like it was slow for draining so I don’t know if that was plumbing was plugged up or not kind of seem like that, otherwise thing in the coffee machine Keurig to want to work on occasion or two times that we were there it didn’t work otherwise it’s a nice quiet and safe. Thank you!
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back
Absolute amazing stay. Can't wait to stay there again. Loved the Lake House waterfront grille on the property as well. Rooms were clean and roomy. Water view room highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities
Food offering seemed a bit out dated and blah! It could be that they are saving money because it’s now “off” season. It made us feel we weren’t worthy of excellence. Beautiful property and your safe was lovely and charming,
Stayed 1 night in Oct 2024

8/10 Good

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jun 2024

8/10 Good

Arlene

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice little treasure to stay at.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

shawna

Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay/minor issues
This is an excellent hotel. Facilities were overall in good shape, but there were a few condition issues… An old crack in the sink, a loose tile and a need to replace caulk in a couple areas where someone overcaulked and made it a bit messy. The bed was fantastic. the employees were all welcoming and VERY helpful. Would definitely come back!
Stayed 2 nights in Sep 2024

6/10 Okay

Katie

Liked: Staff & service
I had a room next to the elevator and it was particularly loud. The shower had multiple hairs in it. Overall the staff was friendly. For the cost I would have rather stayed somewhere less expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
You hotel was very cool,vlean and staff very helpful and courteous
Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom was difficult. The tub was elevated. Stepping out of the tub was difficult. Stepping down.
Stayed 2 nights in Sep 2024

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
back to my hometown
I came to Muskegon for my 35th class reunion and decided to stay at the Shoreline Inn. The hotel has an older charm to it - cozy and comfortable. The staff I encountered were friendly and accomodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024