Mystic River Hotel & Suites Near Casinos

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mystic River Hotel & Suites Near Casinos

Interior entrance
Lobby sitting area
Deluxe Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, soundproofing
Front of property
Courtyard

Reviews

5.4 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
9 Whitehall Avenue, Mystic, CT, 06355
  • Olde Mistick Village
    10 min walk
  • Antonio's Ristorante and Bar
    2 min walk
  • Mystic Station
    3 min drive
  • New London, CT (GON-Groton - New London)
    10 min drive

Room options

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mystic River Hotel & Suites Near Casinos

Hotel with free parking, near Mystic Aquarium and Institute for Exploration
Along with a fitness centre, this smoke-free hotel has coffee/tea in a common area and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a fridge in a common area, conference space and dry cleaning are on-site.
Mystic River Hotel & Suites Near Casinos offers 147 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the helpful staff at Mystic River Hotel & Suites Near Casinos. During your stay, you're just a quick walk from Cornerstone Playhouse. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include locker space, a meeting room and conference space
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 12 minutes by foot from Mystic Aquarium and Institute for Exploration and a 2-minute drive from Mystic Seaport - The Museum of America and the Sea
As a guest of Mystic River Hotel & Suites Near Casinos, you'll find a fitness centre, a terrace, and a vending machine. Event space at this hotel measures 2442 square feet (227 square metres) and includes conference space. Public spaces have free WiFi. An arcade/games room, multilingual staff, and a garden are also featured at the business-friendly Mystic River Hotel & Suites Near Casinos. Free self parking is available.

This Mystic hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,442 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ramada Mystic Hotel
Mystic River & Suites Casinos
Mystic River Hotel & Suites Near Casinos Hotel
Mystic River Hotel & Suites Near Casinos Mystic
Mystic River Hotel & Suites Near Casinos Hotel Mystic

Mystic River Hotel & Suites Near Casinos Reviews

Reviews

5.4
Rating 10 - Excellent. 138 out of 1002 reviews" "
Rating 8 - Good. 176 out of 1002 reviews" "
Rating 6 - Okay. 208 out of 1002 reviews" "
Rating 4 - Poor. 189 out of 1002 reviews" "
Rating 2 - Terrible. 291 out of 1002 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Ludovic Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
was quiet
Stayed 3 nights in Aug 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It looked abandoned, people very nice. Our room very clean.
Stayed 2 nights in Sep 2024

2/10 Terrible

Tammy

Stayed 14 nights in Aug 2024

2/10 Terrible

Brett

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showers leak, holes in the shower, mice, mold, front desk asked me if I had bug bites, no pool as advertised.
Stayed 7 nights in Aug 2024

10/10 Excellent

Ellen M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel room was clean and had a fridge/microwave available. Just down the road from downtown Mystic and was affordable.
Stayed 1 night in Sep 2024

8/10 Good

Gary

Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mystic Get-a-Way
The staff was very helpful The hotel was convenient to the Mystic Village, Mystic Seaport and downtown Mystic with excellent restaurants and shopping. My friend and I had a blast
Stayed 1 night in Sep 2024

8/10 Good

Carol

Travelled with group
Liked: Staff & service
Dying property. From main road no signage that place was open. Closed restaurant. Staff was pleasant. Room was nice; no complaints. It took me over an hour to find the place as the motel looked abandoned from the highway. After one day have yet to receive via e-mail receipt of stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the outside, it looked the the place was not even open. Doors to the lobby were broke. No staff at front when we entered and had to wait over 15 minutes for someone to show up. Pool was closed, permanently. No safety latch on door to room. Bathroom had hair in the tubs.
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Fatematuj

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was so bad can’t sleep. Light was broken microwave was not working. Price was higher then they show in the website
Stayed 2 nights in Aug 2024

2/10 Terrible

I

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Carla, Brick

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I had reached out prior to arrival to let them know we would arrive very late. Upon arrival our room had been given away and we were assigned a different room. There were 5 of us and only two double beds. The clerk was very apologetic and got manager on phone who ended up yelling and screaming as well as threatening to call the police all because we requested refund. No way could we have stayed so we left with a child in tow and found another hotel. This is actually the second incident I have experienced in bad service since I have booked through Expedia and unfortunately twice within 2 years. Would not recommend this hotel as there needs to be much improvement to the property and management.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People gathering in the unlit areas of parking lot and around the premises late at night upon arrival. Staff unwilling to issue refund even though I refused to stay. Do not trust photos on website, the property is gross. Please read other reviews before booking. THEY WILL NOT GIVE YOU YOUR MONEY BACK.
Stayed 1 night in Aug 2024

6/10 Okay

Christine, Bridgeport

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The rooms were clean. The property was quiet, beds were comfortable and close to all attractions. Couldn’t beat the price. Outdated and pool was broken but again. Couldn’t beat the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super nice. Rooms are clean and very comfortable. Will be staying here again!! Yadira Martinez
Stayed 4 nights in Aug 2024

4/10 Poor

Ellen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deep Cleaning Needed
The hotel needs serious upkeep. The pool was closed and judging by the roof, it was easy to see why as chunks of the roof were coming off and moss was coming off the fascia. The room had not been vacuumed in I’m not sure how long and the bathroom door had patches all over it from something! There was no cable and the mattress was on a metal military style bunk-no box spring. There was also no elevator so we had to carry our luggage. Lastly, there was no pack-n-play for our youngest guest!!!
Stayed 2 nights in Aug 2024

8/10 Good

elizabeth, va beach

Travelled with family
Liked: Cleanliness, staff & service
It is coming back!! Place was clean and personnel was amazing!! We will stay there sgain
Stayed 3 nights in Aug 2024

2/10 Terrible

Jennie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathleen A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mystic trip
Room was fine, newly remodeled. Outside needs work, weeds, broken door entry.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Stayed 7 nights in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Adrianne

Travelled with partner
Stains on bed spread, baseboard broken in room, crack in bathroom
Stayed 1 night in Aug 2024