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Hilton Garden Inn New Braunfels

3.0 star property

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Photo gallery for Hilton Garden Inn New Braunfels

Terrace/patio
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
1501 IH-35 North, New Braunfels, TX, 78130
  • New Braunfels Conservation Society
    ‪14 min walk‬
  • New Braunfels MarketPlace
    ‪2 min drive‬
  • Lake Dunlap
    ‪3 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, Accessible

Junior Suite, Accessible | Living area | 50-inch LCD TV with cable channels, TV

Junior Suite, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Two queen evolution junior suite

Bathroom shower

Two queen evolution junior suite

  • Sleeps 4
  • 2 Queen Beds

View all photos for King bed evolution room

Desk, laptop workspace, blackout curtains, iron/ironing board

King bed evolution room

  • Sleeps 2
  • 1 King Bed

View all photos for Two queens evolution room

Bathroom shower

Two queens evolution room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Two Queen Beds, Non-Smoking, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Homewood Suites By Hilton New Braunfels

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (939)
The price is €153
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Homewood Suites By Hilton New Braunfels

About this property

Hilton Garden Inn New Braunfels

Hotel in New Braunfels with 24-hour fitness centre and 24-hour business centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with coffee/tea makers and designer toiletries. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New Braunfels. During your stay, you'll be within walking distance of Guadalupe River. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Guadalupe River and a few minutes from Comal River
  • Cats and dogs welcome for a fee
Hilton Garden Inn New Braunfels offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2508 square feet (233 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New Braunfels. Free self parking is available.

For a fee, guests can enjoy breakfast daily from 6:00 AM to 9:00 AM.
Great American Grill – This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available 6:00 AM to 9:00 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,508 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New Braunfels
Hilton Garden Inn New Braunfels
New Braunfels Hilton Garden Inn
Hilton Garden Inn New Braunfels Hotel
Hilton Garn Inn Braunfels
Hilton Braunfels Braunfels
Hilton Garden Inn New Braunfels Hotel
Hilton Garden Inn New Braunfels New Braunfels
Hilton Garden Inn New Braunfels Hotel New Braunfels

Hilton Garden Inn New Braunfels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 285 out of 1000 reviews
Rating 6 - Okay. 98 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Welcome and Staff
Figuring out how to easily use TV remote never happened for me -- but that was my only minor problem. Otherwise all was well. Staff and reception members were super nice and helpful -- they do Hilton proud.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Garden Inn
Nice place with good amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Stayed 3 nights in Oct 2024

8/10 Good

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 2 nights in Sep 2024

10/10 Excellent

Camille

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Travelled with partner
We have stayed at this property many times. Always wondered why nobody was in the pool. I know now… it was dirty AND something had died in the trashcan. It was so bad I couldn’t stand to be outside. Told the desk person and she said that she would pass it on to maintenance and it was their problem now!! Unacceptable. The room we were in needed an update bad. If they do just a few little things it will be a great experience again.
Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

Stayed 2 nights in Aug 2024

10/10 Excellent

Casey

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, welcoming & accommodating. Junior suites are comfortable & a good size.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sidney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lee Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean. Property is clean. Breakfast is pricey, not continental. I’ve stayed there twice. And would stay again
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location did not have electrical charging station.
Stayed 1 night in Aug 2024

10/10 Excellent

joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint is that you can hear adjoining room guest , I will request a room without adjoining door
Stayed 1 night in Aug 2024

6/10 Okay

Jaynne

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Darlene

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Temu of Hilton Hotels
Walked up to see a green pool. Front desk service was rude. Went to break a $20.00 both front desk attendants were clueless about where the $ to make change was. After both of them going to the back office they claimed they didn’t have any money to make change. The entire first floor smells like mildew. The a/c in the room was terrible and we were all hot. Rooms were tiny and we didn’t have room to put my husbands cpap and my fan next to our bed due to lack of tables and outlets ( this is the first time ever) We stayed here to spend time with our grandkids and it was miserable especially with a green pool. Huge Hilton hotel fan but this location was really bad!
Stayed 1 night in Aug 2024

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Perla

Stayed 2 nights in Aug 2024

8/10 Good

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Although this property was clean and comfortable. The front desk attendant didn’t have a very welcoming attitude. Short with answers and not a greeting smile. After my family was done swimming in the pool we were not offered any towels. After returning to our room we noticed a sketchy individual snaking around all of our vehicles. The police were called and the individual was picked up. After this it was hard to relax and my children were on edge.
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hilton?
Bathroom vent was not working, and hadn't for a while, judging by the rust present on the steel door jamb. Furniture was chewed up on the corners, couch had a big rip covered with duct tape. Reserved room for 5 guests, and there were only 4 towels in the room. Tissue box had a total of 3 tissues left. Room seemed generally clean at least. Tried to check in with their app and chose my room on the first floor. But my digital key never arrived, and I had to go to the desk to check in anyway. They gave me a completely different room, on the second floor. Sofa bed was noisy and not very comfortable. You can feel the springs right through the mattress. Overall, facilities like this will tarnish the Hilton brand.
Stayed 1 night in Jul 2024