Hilton Garden Inn New Braunfels

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Dates

January 2025

February 2025

Desk, laptop workspace, blackout curtains, iron/ironing board

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Room service

Breakfast available

Bar

Housekeeping

Laundry

Explore the area

1501 IH-35 North, New Braunfels, TX, 78130

New Braunfels Conservation Society
14 min walk
McDonald's
12 min walk
San Marcos Station
18 min drive
San Antonio, TX (SAT-San Antonio Intl.)
30 min drive

Room options

Junior Suite, Accessible

Sleeps 6
2 Queen Beds

Two queen evolution junior suite

Sleeps 4
2 Queen Beds

King bed evolution room

Sleeps 2
1 King Bed

Two queens evolution room

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible

Sleeps 2
1 King Bed

Two Queen Beds, Non-Smoking, Accessible

Sleeps 4
2 Queen Beds

Room, Accessible

Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

Similar properties

Pool

Breakfast included

Pet-friendly

Parking included

for 1 room

includes taxes & fees

9 Jan - 10 Jan

About this property

Hotel in New Braunfels with 24-hour fitness centre and 24-hour business centre

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.

Hilton Garden Inn New Braunfels offers 103 air-conditioned accommodations with coffee/tea makers and designer toiletries. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn New Braunfels. During your stay, you'll be within walking distance of New Braunfels Conservation Society. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.

Free WiFi and wired Internet
Free self-parking
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Breakfast served daily for a fee
Take a swim in the outdoor pool
Amenities include a front desk safe, a 24-hour business centre and meeting rooms
On-site recreation includes a 24-hour gym
Guests have great things to say about the clean guestrooms and the helpful staff
14 minutes on foot from New Braunfels Conservation Society and a 2-minute drive from New Braunfels MarketPlace
Cats and dogs welcome for a fee

Hilton Garden Inn New Braunfels offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2508 square feet (233 square metres) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn New Braunfels. Free self parking is available.

For a fee, guests can enjoy breakfast daily from 6:00 AM to 9:00 AM.

Great American Grill – This restaurant serves breakfast and dinner.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site
Wheelchair-accessible parking and van parking available

Food and drink

Daily breakfast available 6:00 AM to 9:00 AM for a fee
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Great American Grill

Things to do

24-hour gym
Outdoor pool

Family friendly

In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Business services

2,508 square feet of conference space
24-hour business centre
Meeting rooms

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Handrails in stairways
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

50-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Limited room service
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Desk chair
Free local calls
Heating
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay
Only dogs and cats are allowed
Maximum 2 pets

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 9:00 AM to 10 PM
Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New Braunfels

Hilton Garden Inn New Braunfels

New Braunfels Hilton Garden Inn

Hilton Garden Inn New Braunfels Hotel

Hilton Garn Inn Braunfels

Hilton Braunfels Braunfels

Hilton Garden Inn New Braunfels Hotel

Hilton Garden Inn New Braunfels New Braunfels

Hilton Garden Inn New Braunfels Hotel New Braunfels

Hilton Garden Inn New Braunfels Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Camille

25 Sept 2024

Stayed 1 night in Sep 2024

4/10 Poor

Mike

Travelled with partner

14 Sept 2024

We have stayed at this property many times. Always wondered why nobody was in the pool. I know now… it was dirty AND something had died in the trashcan. It was so bad I couldn’t stand to be outside. Told the desk person and she said that she would pass it on to maintenance and it was their problem now!! Unacceptable. The room we were in needed an update bad. If they do just a few little things it will be a great experience again.

Stayed 3 nights in Sep 2024

2/10 Terrible

Patricia

5 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Casey

3 Sept 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Casey

Travelled with family

2 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very helpful, welcoming & accommodating. Junior suites are comfortable & a good size.

Stayed 2 nights in Aug 2024

10/10 Excellent

Sidney

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Lee Ann

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Rooms are clean. Property is clean. Breakfast is pricey, not continental. I’ve stayed there twice. And would stay again

Stayed 1 night in Aug 2024

8/10 Good

Joseph

27 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Quiet

Stayed 1 night in Aug 2024

8/10 Good

Melissa

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Location did not have electrical charging station.

Stayed 1 night in Aug 2024

10/10 Excellent

joe

Travelled with partner

25 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Only complaint is that you can hear adjoining room guest , I will request a room without adjoining door

Stayed 1 night in Aug 2024

6/10 Okay

Jaynne

19 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with group

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

2/10 Terrible

Darlene

Travelled with family

13 Aug 2024

Disliked: Cleanliness, staff & service, room comfort

Temu of Hilton Hotels

Walked up to see a green pool. Front desk service was rude. Went to break a $20.00 both front desk attendants were clueless about where the $ to make change was. After both of them going to the back office they claimed they didn’t have any money to make change. The entire first floor smells like mildew. The a/c in the room was terrible and we were all hot. Rooms were tiny and we didn’t have room to put my husbands cpap and my fan next to our bed due to lack of tables and outlets ( this is the first time ever) We stayed here to spend time with our grandkids and it was miserable especially with a green pool. Huge Hilton hotel fan but this location was really bad!

Stayed 1 night in Aug 2024

8/10 Good

Eliseo

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Perla

3 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Jessie

Travelled with family

1 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Although this property was clean and comfortable. The front desk attendant didn’t have a very welcoming attitude. Short with answers and not a greeting smile. After my family was done swimming in the pool we were not offered any towels. After returning to our room we noticed a sketchy individual snaking around all of our vehicles. The police were called and the individual was picked up. After this it was hard to relax and my children were on edge.

Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Travelled with family

1 Aug 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

Hilton?

Bathroom vent was not working, and hadn't for a while, judging by the rust present on the steel door jamb. Furniture was chewed up on the corners, couch had a big rip covered with duct tape. Reserved room for 5 guests, and there were only 4 towels in the room. Tissue box had a total of 3 tissues left. Room seemed generally clean at least. Tried to check in with their app and chose my room on the first floor. But my digital key never arrived, and I had to go to the desk to check in anyway. They gave me a completely different room, on the second floor. Sofa bed was noisy and not very comfortable. You can feel the springs right through the mattress. Overall, facilities like this will tarnish the Hilton brand.

Stayed 1 night in Jul 2024