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Hotel Hi-Ho - Contactless Check-In

3.0 star property

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Photo gallery for Hotel Hi-Ho - Contactless Check-In

Executive Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets
Aerial view
Hair dryer, towels
Reception
Lunch, dinner, brunch served; Spanish cuisine, al fresco dining

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Room service
  • Free WiFi
  • Restaurant

Explore the area

Map
4180 Black Rock Turnpike, Fairfield, CT, 06824
  • Lake Mohegan
    ‪17 min walk‬
  • Sacred Heart University
    ‪3 min drive‬
  • Lake Mohegan Beach
    ‪4 min drive‬
  • White Plains, NY (HPN-Westchester County)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 Queen Bed, Wheelchair Accessible

Executive Room, 1 Queen Bed, Wheelchair Accessible | Iron/ironing board, free WiFi, bed sheets

Executive Room, 1 Queen Bed, Wheelchair Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Wheelchair Accessible

Iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Wheelchair Accessible

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hi-Ho - Contactless Check-In

Colonial motel with restaurant and bar/lounge
Along with a restaurant, this motel has a bar/lounge and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out and multilingual staff assistance are on-site. Weekly housekeeping is available.
Hotel Hi-Ho - Contactless Check-In offers 40 accommodations, which are accessible via exterior corridors and feature espresso makers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the restaurant at Hotel Hi-Ho - Contactless Check-In. During your stay, you'll be within walking distance of Lake Mohegan. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine while dining at Barcelona
  • Amenities include multilingual staff
  • Guests have great things to say about the restaurant and the clean guestrooms
  • Just a 1-minute drive from Lake Mohegan and a few minutes from Sacred Heart University
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Hotel Hi-Ho - Contactless Check-In also features multilingual staff, express check-in, and room service (during limited hours). Free self parking is available.

Smoking is allowed in designated areas at this Colonial Fairfield motel.

Barcelona – This tapas bar specialises in Spanish cuisine and serves brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Barcelona

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.
Housekeeping is included for stays of 3 nights or more.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Hi-Ho Fairfield
Hotel Hi-Ho
Hi-Ho Fairfield
Hi-Ho Hi-Tech Hotel Fairfield
Hi-Ho Hi-Tech Hotel
Hi-Ho Hi-Tech Fairfield
Hi-Ho Hi-Tech
Hotel Hi Ho
Hi Ho A Hi Tech Hotel
Hi Ho Contactless Check In
Hotel Hi Ho Contactless Check In
Hotel Hi-Ho - Contactless Check-In Motel
Hotel Hi-Ho - Contactless Check-In Fairfield
Hotel Hi-Ho - Contactless Check-In Motel Fairfield

Hotel Hi-Ho - Contactless Check-In Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 78 out of 1001 reviews
Rating 2 - Terrible. 90 out of 1001 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Christina

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was terrible
Stayed 1 night in Nov 2024

10/10 Excellent

Kelley Marie, Glastonbury

Business traveller
Liked: Cleanliness, property conditions & facilities
I grew up here and this used to be a VERY different hotel. It was perfectly great, sleek, and easy. Really happy with what they’ve done with it!
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly was pleasantly surprised. You were in a trip in Connecticut and we needed to book a last-minute hotel The same day and this was within our price range. Because of how late I was trying to make a reservation, I was nervous about whether they were gonna let us stay. In fact they did and they were so accommodating despite how last-minute and rushed everything was I highly recommend this hotel to anybody staying in the area and I will more likely return For a longer stay. The room was amazing and the area was beautiful. Their customer service was impeccable. Highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia, Salem

Liked: Amenities
Easy check-in, rooms clean and accessible. Right off of Merritt Parkway.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
I stay here all the time and never have a problem with the contactless check-in but yesterday never received my room number and code. I called the phone number and had a conversation with a woman who tried to blame third party vendor for not receiving my information and asked me a lot of identifier questions when I told her repeatedly that I had a confirmation number. She was border-line rude and repeatedly tried to blame Expedia/Hotels.com.
Stayed 1 night in Nov 2024

6/10 Okay

Michael J

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Just okay.
The room was okay, but small and a little worn. location is noce. My biggest issue was having no staff on site in the evening. Check-in was not as easy as it sounds. There were some people hangingin out in the parking lot. I don;t htink that woudl have happened with staff on site. It was okay, but I probabaly will nto stay there again. It is affordable for the area.
Stayed 1 night in Nov 2024

2/10 Terrible

Kathryn

Travelled with family
Disliked: Staff & service
This place is a scam. If you arrive after 3pm you’re not going to get your room. Their “hi-tech” claim is complete irony. I’m writing this while standing outside at 9pm waiting for my so-called contactless card. DO NOT stay here.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
Wanted a hotel close to where we the following morning! Should have realized from the get go I was making a bad choice, Hi Ho Motel! Contactless reservations? What’s that, what’s that about, never heard of it! So I gave it a try! Was not a simple procedure, but I persevered! Now I should have quit then, jumping through hoops on line contactless reservation! I persevered! After following instructions, 2 phone calls, entering all my personal information I’m able to print out a receipt! Not very confident all is well! Finally arrived at this “Hotel Hi Ho”! It’s a two story “motel”! There’s a liquor store on the ground floor with steps descending to a Wine Bar! What a dump! Now to inform the contactless person that we have arrived! Wait for another email for the next instructions! Email arrives, more questions and pay again, first time I paid didn’t count??? Jumped through another hoop! By the way there was another man trying to check in also! He called the contactless helpline on the door of what appears to lead to the former “check in desk” of a real motel! His phone call was successful! Got his room # and door lock code! Now I receive a email with my room number and door lock code! Great!Our room is next to the liquor store! Not good! Enter the small room! Had a chair, king size mattress on an oversized platform or the mattress was undersized! The furniture was worn! Lighting was harsh, shower door handle missing a fastener! We stuck it out, and the noise! No happy!!!
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jeff

Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property being contactless takes a little getting used to , but other than that the property is clean, safe and has a unique chicness too it.
Stayed 3 nights in Oct 2024

2/10 Terrible

Jenna

Disliked: Cleanliness, staff & service, room comfort
Waiting and waiting
Contactless check-in can be really convenient except the email to begin the process didn't come. Once I got there and saw the number to call on the office door I had to call to get it. It came pretty quick but after that I had to wait for another email for the info to get into the room. It was pretty late and dark so I waited about 10 minutes then called back to ask about the email and the person who picked up the phone was clearly annoyed. I told him I was alone and it was dark and I would appreciate if he would just give me the information to get into the room which he did with an attitude. That email with the information came 25 minutes later. I would've been standing there for that long waiting had I not called. Got inside and the hotel was average. Not worth the drama.
Stayed 1 night in Oct 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a hidden gem. So clean, convenient and reasonable.
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine other than the rooms on the other side of our bathroom where there were clearly kids having a party until 1pm and I’d be surprised if police weren’t eventually called. On-site Staff is very helpful even though this is a contact-less property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raymond, WEST ISLIP

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here a free times and it’s simple and clean. I’ll be back
Stayed 1 night in Oct 2024

6/10 Okay

Kylee

Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Stayed 3 nights in Jul 2024

8/10 Good

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Our room was clean and comfortable nothing fancy but perfect for a quick overnight visit
Stayed 1 night in Oct 2024

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Trent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024