Waterbury Motel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waterbury Motel

Aerial view
Property entrance
Exclusive Room, 1 King Bed, Refrigerator & Microwave | View from room
Family Room, 2 Queen Beds | Room amenity
Lobby sitting area

Reviews

3.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
428 West Main Street, Waterbury, CT, 06702
  • Union Station Clocktower
    6 min walk
  • Waterbury Green
    6 min walk
  • Waterbury City Hall
    9 min walk
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    47 min drive

Room options

Exclusive Room, 1 King Bed, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Signature Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Bedroom, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Bedroom, Accessible, Private Bathroom

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Waterbury Motel

Motel in Waterbury with free parking
Concierge services, a 24-hour front desk and ATM/banking services are available at this motel. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff and a vending machine.
Waterbury Motel offers 39 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Waterbury Motel, you're just a quick walk from Union Station Clocktower. Free WiFi in public areas, free self-parking and concierge services are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include multilingual staff, an ATM and a vending machine
  • Within a 10-minute walk of Union Station Clocktower and Waterbury Green
Waterbury Motel offers its guests a vending machine, multilingual staff, and concierge services. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this Waterbury motel.

Languages

English, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)

More

  • 1 building
  • 2 floors
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Up to 10 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Waterbury Motel.

Property is also known as

Waterbury Motel
Waterbury Motel Motel
Waterbury Motel Waterbury
Waterbury Motel Motel Waterbury

Waterbury Motel Reviews

Reviews

3.6
Rating 10 - Excellent. 5 out of 119 reviews" "
Rating 8 - Good. 12 out of 119 reviews" "
Rating 6 - Okay. 9 out of 119 reviews" "
Rating 4 - Poor. 17 out of 119 reviews" "
Rating 2 - Terrible. 76 out of 119 reviews" "

3.4/10

Cleanliness

4.8/10

Staff & service

2.8/10

Amenities

3.4/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Diana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to uninhabitable.
Dirty. I asked them to vacuum, please. They said there is no vacuum cleaner. Carpet very dirty. Stains and dirt on bed spread. I slept on blankets from my car. I slept with shoes on and clothes on. No mirror in bathroom. No place to set anything in bathroom. Wooden table and chair in room were dirty. I cleaned them with sanitizer wipes. Smell of stale air. No bedside reading light or table. Only ceiling light. (I needed a place for the night. Other places booked. This was $74 ($87 with tax). I plan to ask for a partial refund. Not much sleep. Also fire alarm located in the room went off. When I called the desk, they said it does that when someone takes a hot shower somewhere else in the building???? I was asleep!!!
Stayed 1 night in Aug 2024

2/10 Terrible

CLARENCE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty with dirty sheets on the bed,dirty towels,just a disgusting place
Stayed 1 night in Aug 2024

4/10 Poor

crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not clean the room before trying to rent it to me they do not offer anything it says. There is no wifi for guests it is locked there is only a dorm fridge in the room. There wasn't even a trash can. And there was no way to warm any kind of food or drinks at all like it said there was
Stayed 3 nights in Jul 2024

10/10 Excellent

alfreda

Stayed 1 night in Jun 2024

2/10 Terrible

ANTONIO

Business traveller
Disliked: Amenities
The whole place was dirty, no mirror on the bathroom, stains in the bed sheets, blood stains on the walls, cigarette burns on the bed headboard, at checkin they did not want to accept the credit card, only cash, a suspicious look from the manager. I would say that Expedia is bringing is reputation down just by association with this property. I wouldn’t stay there for free anymore
Stayed 1 night in Jun 2024

2/10 Terrible

John

Did not stay. It was too awful!
Stayed 1 night in May 2024

4/10 Poor

Obed, Bridgeport

Stayed 1 night in May 2024

2/10 Terrible

Shannon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not feel safe at all staying here. We saw several strung out people and a dude wearing a full face mask walking around the parking lot in warm weather.. left without checking in and stayed somewhere else.
Stayed 1 night in Apr 2024

2/10 Terrible

Angelies

Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was horrable we had no chairs, no wifi, tv had 2 channels in english, no trash can, no microwave. When we asked about the condition of the room was told that was the only one available and take it up with hotels.com we called hotels and was offered no money back very unfair the pictures on your website doesn't match the room we was given i add photes and you can see the room the heater and ac was well over 8 feet off the floor anx was notveven able to control it because not tall enough
Ac 8 feet off floor
Hole in back of door
Burn.marks around the sink
Stayed 1 night in Mar 2024

8/10 Good

VIVIAN

Stayed 3 nights in Mar 2024

2/10 Terrible

Ronald

Stayed 1 night in Mar 2024

2/10 Terrible

Frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only word I could use to describe this property is disgusting. There were homeless people sleeping on the floor in the second floor hallway. They are also not honest as far as their rates
Stayed 1 night in Dec 2023

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

J

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property is really dirty and not maintained. Room was filthy from floor to walls. Bed sheets were itchy. Place had no heater and was really cold. Had to leave after a couple days of hours of waiting for service. Got told they bring a portable heater not never came. Place feels unsafe with the crowd of ppl coming in and out. Not recommended to anyone.
Stayed 1 night in Nov 2023

8/10 Good

Arrianna

Stayed 1 night in Oct 2023

2/10 Terrible

Gurukaran

Disliked: Cleanliness, staff & service, property conditions & facilities
-1 Star would be there I would have provided it for sure
Stayed 1 night in Oct 2023

2/10 Terrible

Lance

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the Front Desk Clerk's fault.
Not the front desk clerk's fault. I booked an overnight room to stop 1/2 way on a long trip and when I got there the lady took one look at me and said, "We don't have any non-smoking rooms." Best to go find another hotel unless you want to be in a smoking room.
Stayed 1 night in Oct 2023

2/10 Terrible

joseph

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
not clean not safe not friendly
Stayed 2 nights in Oct 2023

4/10 Poor

Andrew Van

Travelled with partner
Disliked: Amenities, property conditions & facilities
The two star rating on this property is very generous. The property is aged and in poor condition. The environment is dodgy to say the least. Lots of people milling around with nowhere to be. However, the water was hot and the pressure was good, and peculiarly the lavatory tissue was very good quality if that is important for you. The police removing a decesaed person two rooms down from us in the morning was a little off-putting, but not entirely surprising. You have been warned.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
It needs to be 40$ or 50 night to stay
Stayed 1 night in Sep 2023

2/10 Terrible

Brian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Seychelle, Newark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Amber

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A decent stay for what it was , a motel.
Stayed 1 night in Sep 2023

2/10 Terrible

Frankly

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was a negative rating we'd pay to give it! The hotel was a rat hole. I can't fathom the rationale behind Expedia putting their name and reputation behind such a mess. The room was dirty, smelly and the walls seemed to have vomit splattered all over. The bed sheets, rags and towels were all dirty. There was even faeces on the carpet outside the hallway. Being tired and trying to somehow find the mental space to deal with this horror, we requested a change of sheets and was told they didn't have any clean bedding available. That was the final straw. We immediately checked out, not even spending an hour in the place and subsequently requested a refund. This is by far the worst experience we've ever had regarding a booked hotel room. Expedia can kiss our business goodbye as we'll never use them again. Now they seem to be stone-walling our refund! Moreover I had to re-edit this post numerous times. Though it's obvious this kind of vetting escaped the room they rented us, let's see if this re-edit passes Expedia's smell-test.
Stayed 5 nights in Sep 2023