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Hotel 27 by LuxUrban

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel 27 by LuxUrban

Staircase
Standard Room | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Shower, designer toiletries, hair dryer, dressing gowns
Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
62 Madison Avenue, New York, NY, 10016
  • Madison Square Park
    1 min walk
  • OM Juice Bar
    1 min walk
  • 28 St. Station (Park Av. S)
    2 min walk
  • New York, NY (JFK-John F. Kennedy Intl.)
    50 min drive

Room options

View all photos for Premium Room

Premium Room | Premium bedding, pillow-top beds, in-room safe, desk

Premium Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Premium bedding, pillow-top beds, in-room safe, desk

Basic Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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The price is €185
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includes taxes & fees
17 Jan - 18 Jan
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About this property

Hotel 27 by LuxUrban

Art Deco New York hotel in Manhattan with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free wired Internet in public areas. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel 27 by LuxUrban offers 72 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel 27 by LuxUrban. During your stay, you're just a quick walk from Empire State Building. Enjoy features like free wired Internet.
  • Free WiFi
  • Amenities include multilingual staff
  • Steps from 5th Avenue and 8 minutes on foot from Empire State Building
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel 27 by LuxUrban offers its guests multilingual staff and express check-out. Public spaces have free wired Internet.

This Art Deco New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available
  • Limited on-site parking

Family friendly

  • In-room babysitting
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 65 per day (0.6 mi away; open 24 hours)
  • Pet fee: USD 350.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Hotel 27 by LuxUrban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 231 out of 672 reviews" "
Rating 8 - Good. 219 out of 672 reviews" "
Rating 6 - Okay. 110 out of 672 reviews" "
Rating 4 - Poor. 58 out of 672 reviews" "
Rating 2 - Terrible. 54 out of 672 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right in the center of everything. Perfect spot to stay at when visiting New York. I was questionable about it because of the reviews, took a chance and it paid off. The room was clean, there was no mold what so ever, and I got my money back hours after I checked out. Thank you Hotel 27 by LuxUrban
Stayed 2 nights in Sep 2024

4/10 Poor

Zakai

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Air conditioner was loud all night coming on every couple of minutes. I could hear all NY had to offer throughout the night outside in my room. The toilet ran and made a squelching noise most of the night as well. I barely got any sleep during my stay. The hotel doors slam hard so when you or ther guests leave it is very loud. The location is very convenient to many restaurants and stores, to include whole foods and a fresh juice spot. Check in and out was quick and easy but the building definitely needs to get some upgrades.
Stayed 2 nights in Sep 2024

6/10 Okay

A

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very basic no frills older hotel. No amenities. The building and elevator and lobby is older but the room was exceptionally clean. The staff was superb. I checked in very early and they held my bags. I was from out of state and unfamiliar with the area and they were helpful with directions, recommendations, everything.
Stayed 1 night in Sep 2024

8/10 Good

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Aug 2024

6/10 Okay

Kevin D, Taylors

Travelled with pets
Liked: Cleanliness, property conditions & facilities
Pretty basic lodging. Bed was comfortable. Having Firestick and fridge fridge in room were nice. Toilet ran nonstop and shower water sprayed all over the floor outside of shower (glass partition but no curtain) - this created a significant slip hazard. The lobby was always super warm and uncomfortable. In the week there, most employees were ambivalent to guests. Two desk clerks and one room cleaner were super friendly however.
Stayed 7 nights in Sep 2024

8/10 Good

Bert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great hotel for staying the night without extras. It is clean, offers value for money, is functional, and is well located.
Stayed 1 night in Sep 2024

8/10 Good

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, staff & service
Need to be more considerate of guests needs
Stayed 5 nights in Sep 2024

10/10 Excellent

Jesse

Travelled with family
Liked: Amenities, property conditions & facilities
Staff was friendly and very accommodating. Great location. Will definitely be back again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose Luis Aquino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful, the cleaning staff was very efficient
Stayed 4 nights in Sep 2024

10/10 Excellent

Rabecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff with good attitude.
Stayed 3 nights in Sep 2024

6/10 Okay

Ish

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Reizo

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was wonderful
Stayed 3 nights in Aug 2024

8/10 Good

Akshaya

Stayed 1 night in Sep 2024

10/10 Excellent

yazamis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Sep 2024

8/10 Good

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 desk was always extremely friendly, helpful and supportive of anything we needed! Our room was very small but clean and had everything we might need (mini fridge, micro, hair dryer). It was great walking distance to everything as well.
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Great room and clean bathroom
Stayed 1 night in Sep 2024

8/10 Good

Kaylee

Stayed 2 nights in Aug 2024

6/10 Okay

Javier

Travelled with partner
Liked: Staff & service
Good location
Stayed 2 nights in Sep 2024

6/10 Okay

Anja

Liked: Cleanliness
Great location, clean rooms, but nothing fancy
Stayed 2 nights in Sep 2024

8/10 Good

Elshan

Liked: Staff & service, property conditions & facilities
I had a bit of trouble finding the hotel at first, but once there, the staff were really friendly and helpful. The room was decent and had all the essentials I needed for a comfortable stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Modeste

Liked: Cleanliness, staff & service, property conditions & facilities
RAS
Stayed 4 nights in Jul 2024

4/10 Poor

Pamela, Boston

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I’ve stayed at a lot of places in New York and this is near the bottom of the pack. Bare bones room. Window air conditioning unit, which meant that you either had to choose between air-conditioning or sunlight and people able to see into your room. Pillows that were hard from I’m about 12 inches deep meaning your head was vertical all night. Trucks that woke me up at 4 AM. I called the property several times realizing that I was going to arrive very late and was told their number was out of service. I checked Expedia and saw that they typically responded to emails and about a day, which wasn’t going to help me. Then I got an email that was a very polite threat telling me that if I didn’t reach out to them, they were going to cancel my room by 11 PM. What kind of customer service is that?
Stayed 1 night in Sep 2024