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Hotel 27 by LuxUrban

2.5 star property

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Photo gallery for Hotel 27 by LuxUrban

Staircase
Premium bedding, pillow-top beds, in-room safe, desk
1 Double Bed Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk
Shower, designer toiletries, hair dryer, bathrobes
1 Double Bed Room | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
62 Madison Avenue, New York, NY, 10016
  • Madison Square Park
    ‪1 min walk‬
  • 5th Avenue
    ‪2 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • New York, NY (JRB-Downtown Manhattan Heliport)
    ‪17 min drive‬

Room options

View all photos for 1 Double Bed Corner Room

1 Double Bed Corner Room | Premium bedding, pillow-top beds, in-room safe, desk

1 Double Bed Corner Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 1 Double Bed Deluxe Room

1 Double Bed Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk

1 Double Bed Deluxe Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Double Beds Mobility Accessible Room

Premium bedding, pillow-top beds, in-room safe, desk

2 Double Beds Mobility Accessible Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Beds Room

Premium bedding, pillow-top beds, in-room safe, desk

2 Double Beds Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Double Bed Room

1 Double Bed Room | Premium bedding, pillow-top beds, in-room safe, desk

1 Double Bed Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Room

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The price is €167
for 1 room
includes taxes & fees
20 Feb - 21 Feb
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About this property

Hotel 27 by LuxUrban

Art Deco New York hotel in Manhattan with a 24-hour front desk
Along with a 24-hour front desk, this smoke-free hotel has express check-out and free wired Internet in public areas. Other amenities include multilingual staff assistance. Change of towels is available on request
Hotel 27 by LuxUrban offers 72 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel 27 by LuxUrban. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free wired Internet.
  • Free WiFi
  • Amenities include multilingual staff
  • Steps from 5th Avenue and 8 minutes on foot from Empire State Building
  • Cats and dogs welcome for a fee (restrictions apply)
Hotel 27 by LuxUrban offers its guests multilingual staff and express check-out. Public spaces have free wired Internet.

This Art Deco New York hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free wired internet

Parking and transport

  • 24-hour offsite parking (USD 65 per day); discounts available
  • Limited on-site parking

Family friendly

  • In-room babysitting
  • Refrigerator on request

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Hardwood flooring in room
  • No lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 350.00 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 65 per day (0.6 mi away; open 24 hours)
  • Pet fee: USD 350.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The MAve nyc
Hotel 27 by LuxUrban Hotel
Hotel 27 by LuxUrban New York
Hotel 27 by LuxUrban Hotel New York
Hotel 27 by LuxUrban a Baymont by Wyndham

Hotel 27 by LuxUrban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 243 out of 711 reviews
Rating 8 - Good. 234 out of 711 reviews
Rating 6 - Okay. 113 out of 711 reviews
Rating 4 - Poor. 62 out of 711 reviews
Rating 2 - Terrible. 59 out of 711 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Stayed 3 nights in Oct 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay!
Stayed 10 nights in Oct 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service
Is clean,good location the room was small and does not have central a/c but has an a/c on the window.
Stayed 4 nights in Oct 2024

6/10 Okay

John

Stayed 2 nights in Oct 2024

8/10 Good

Stanley McDonald

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Value for money, easy access to subway, helpful front staff; Wi-fi and TV reception, not to good. Phone was not working
Stayed 5 nights in Oct 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really awful stay at Hotel27. The standard room was tiny, barely enough room for the bed and a table. When we arrived the TV wasn't working and because it was evening there was no one to come and fix it. The aircon unit was very noisy all night - it was next to the bed and we got hardly any sleep. And when we tried to have a shower in the morning the water was cold. Also the windows were filthy and there were many small flies in the shower. Turns out the water was OK, just had had to wait a very long time for hot water to come through the pipes (but we didn't know that). The engineer replaced the firestick which was used with the TV, but the new one had mainly UK apps which are not accessible in the US. This is a budget hotel but even so it was terrible.
Stayed 3 nights in Oct 2024

8/10 Good

Amy

Business traveller
Liked: Cleanliness, staff & service
Very basic but clean. Staff was friendly. Overall, for the price, I'd choose this again.
Stayed 2 nights in Oct 2024

2/10 Terrible

Ricardo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got charge $ 150.00 deposit upon check in ( Thats normal ), at check out they return the deposit ( It was pending ); today both charges disappear and there is a new one for $ 150.00 pending. I did not received any statement upon check out explaining this charge. On top on that awful hotel ( TV wasn't working, shower was cloght ). I know its a discount hotel and i was there for a quick business trip, but the hotel was just awful. I need my refund back of the $ 150.00 "deposit Fee"
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Oct 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was better than we expected. One thing to note, the windows are not insulated from the noise, so bring your earplugs, that’s what we did, and was great!
Stayed 5 nights in Oct 2024

6/10 Okay

Khalid

Travelled with group
Disliked: Property conditions & facilities
It's too much for the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service
Great spot for staying in the city! Rooms are nice a little small but overall great experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Fernanda Sherlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 the staff was incredible 😲 the room was big and comfortable and also clean. Thank you!
Stayed 3 nights in Oct 2024

2/10 Terrible

Omar

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Runyi

Stayed 3 nights in Oct 2024

2/10 Terrible

Jessica

Stayed 4 nights in Aug 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and experience
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Itty bitty room, clean enough
Hard to find - the main feature of the entrance is an advertisement for a psychic, which somehow made me feel like the lead character in a romcom who is starting to realize that her magical trip has gone awry. Extremely basic with a very small room that lacks features I normally take for granted - a bedside light, for instance. It did end up being fine - things like the tray in the shower coming off the wall does give you some misgivings - but does have both fridge and microwave, which was nice! Overall, wouldn't stay here again when work is paying for a hotel, but a decent option if you're trying to save money and the basic Marriotts have spiked to $450/night for some reason, as they did the week I was staying.
Stayed 3 nights in Oct 2024

2/10 Terrible

Robert

Travelled with family
Stayed 4 nights in Oct 2024

8/10 Good

emyly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed the friendly staff, many dining options nearby & walkable attractions as well. close to a pharmacy.
Stayed 2 nights in Oct 2024

8/10 Good

Bruna

Liked: Cleanliness, property conditions & facilities
It’s was ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I think that a small hotel safe could be a great addition to the rooms
Stayed 1 night in Sep 2024

8/10 Good

Raymond, Calgary

Travelled with partner
Liked: Staff & service
Disliked: Amenities
I was thrown off by the psychic booth in front of the hotel reception area. I second guessed if it was the hotel. The lobby was clean and the staff were friendly. The hotel was in an old thin building hence the space limitation. The elevator was quiet, even though our room is in front of the elevator, we did not hear it when being used. Our room was 604 - there was no view. Some things I would rather have fixed 1) The window was dirty / dusty 2) There was no exhaust in the washroom 3) The TV was not working, though we never used it since we tour outside. 4) There was only 1 chair for sitting. 5) There was no safe to store our valuables The property was close to the subway it's very accessible. Very close to flat iron building, hence it's close to the hop on hop off bus tours. The receptionists were very helpful, the check in process was very smooth. They even stored our luggage before we checked in and after we checked out. I believe Carmina helped us with out check out she was amazing. Overall, this hotel is not over grand but for the price and location this is worth our time and money. We spent USD$1000 for 4 nights stay - not cheap for the type of hotel but we are in Manhattan. If we are touring back in Manhattan, this will be one of our options.
Stayed 4 nights in Oct 2024