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Royal Stay Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Stay Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Miscellaneous
Exterior
Interior
View from room

Reviews

5.2 out of 10

Popular amenities

  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
3830 Crescent St, Long Island City, NY, 11101
  • Trump Tower
    4 min drive
  • 5th Avenue
    5 min drive
  • Memorial Sloan-Kettering Cancer Center
    5 min drive
  • New York, NY (LGA-LaGuardia)
    23 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds, City View

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Royal Stay Hotel

Long Island City hotel in Queens with fitness centre and 24-hour front desk
Along with a fitness centre, this smoke-free hotel has a business centre and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk and ATM/banking services are on-site.
Royal Stay Hotel offers 80 accommodations with coffee/tea makers and an iron/ironing board. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include a fitness centre.
During your stay at Royal Stay Hotel, you'll be close to 5th Avenue. Enjoy features like free WiFi in public areas, plus a gym and a business centre.
  • Free WiFi
  • Amenities include a business centre, conference space and a lift
  • On-site recreation includes a gym
  • Just a 5-minute drive from 5th Avenue and a few minutes from Memorial Sloan-Kettering Cancer Center
WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 1701 square feet (158 square metres) and includes conference space. Royal Stay Hotel also features a fitness centre, an ATM, and a lift.

This Long Island City hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 25 per night)

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 1,701 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Long Island City Ramada
Ramada Hotel Long Island City
Ramada Long Island City
Ramada Long Island City Hotel Long Island City
Ramada Long Island City New York
Ramada Wyndham Long Island City Hotel
Ramada Wyndham Long Island City
Royal Stay Hotel Hotel
Royal Stay Hotel Long Island City
Ramada by Wyndham Long Island City
Royal Stay Hotel Hotel Long Island City

Royal Stay Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 100 out of 1000 reviews" "
Rating 8 - Good. 181 out of 1000 reviews" "
Rating 6 - Okay. 200 out of 1000 reviews" "
Rating 4 - Poor. 186 out of 1000 reviews" "
Rating 2 - Terrible. 333 out of 1000 reviews" "

5.0/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

5.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lasma Frianty

When I arrived at the hotel, the hotel had been shut down. And a couple hours before I arrived, i got an email from expedia which said that my reservation had been cancelled, so i reaches out to expedia travel agent at the expedia apps. And I informed the agent regarding the email, and the agent said that my reservation still on going and they sent me recofirmation and they said that I will not have any problem and just go directly to the hotel. And I went as told to the hotel and arrived there. And the hotel is shut down for a refuge camp for the last two months. And I reached out to expedia by email and chatting, and couple replies and said they are still checking on the matters. And until now i havent got any answer.
Stayed 7 nights in Feb 2023

2/10 Terrible

Aliaa

6/10 Okay

Mickey

Liked: Cleanliness, staff & service
Disliked: Amenities
No continental breakfast, Three dollar 💵 sodas

2/10 Terrible

Evangelos

Stayed 4 nights in Dec 2022

6/10 Okay

Marien

Travelled with group
Disliked: Cleanliness
Stayed 6 nights in Dec 2022

2/10 Terrible

Yu

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Noisy heat system. Candy and trash left on the ground. Yellow fluid on the toilet. Big dirty stain on the blanket, so as the curtain.

10/10 Excellent

Didimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

2/10 Terrible

Jarrett

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run-down Hotel
I prepaid for the room and when I checked-in the required a $60 cash deposit to get back in the morning. I was initially sent to a room and when I entered there were bags of trash on the floor but then realized someone was in the shower and that it was occupied. I was given another room with stains on the carpet and just generally run-down and unclean. I'm surprised Wyndham would put their name on a hotel of this quality.
Stayed 1 night in Dec 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK
When you arrive you can tell it just looks dirty. We did not necessarily care to much about that since we said it may be nicer on the inside but we were wrong. They took a cash deposit of $60 from us and stated we would get it back at checkout. Checkout time came and we had a early flight and no one could be found so we waited until we couldn't anymore because we didn't want to miss our flight. I left the key upfront nd then they had the audacity to call me while at the airport asking if we were going to come back for it. I explained to him that we looked for him and could not wait any longer or find him. He offered no way to get to give us our money back. No one ever came and cleaned our room, there was tape over the fire alarms, heat unit was broken. Overall just horrible place to stay.
Stayed 3 nights in Dec 2022

6/10 Okay

Namnei

Disliked: Cleanliness
Stayed 2 nights in Dec 2022

2/10 Terrible

Luz

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Liliana

Stayed 4 nights in Dec 2022

4/10 Poor

Charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again for this hotel.
The first room offered had a broken lock, and the room was filthy. The smell was heavily chemical laced. The attendant refused to provide anther room at first. When the manager joined us another room was provided. The overall attitude of the staff was combative. The overall "ambiance" was that of a Bowery SRO. In short, never again for this hotel.
Stayed 1 night in Dec 2022

2/10 Terrible

Cristian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist was very very rude ( nasty rude), he keeps throwing the keys on me , room wasn't clean at my arrival. I wouldn't recommend this place
Stayed 1 night in Dec 2022

2/10 Terrible

Robert

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quitting Hotels.com because they’re useless
This was the worst experience I’ve ever had at both a hotel AND with Hotels.com. Dirty, smelly room that was falling apart(curtains were shredded up, carpet horrendously dirty, and unfinished construction in the bathroom-not to mention the dirty rag on the bathroom floor and unclean sinks and bathtub), shady hotel practices ($60 cash deposit with a $30 late checkout fee that magically dropped to $20 with NO OFFICIAL INVOICE/RECEIPT to be provided). And all that for almost $200 for the night!!! I can understand this sort of thing for a $75-$100/hotel room but for $200? Seriously, don’t think so. Hotels.com customer service was ridiculously unhelpful. I was more upset with hotels.com for their complete lack of competence (First lady to help CONFIRMED THE BEST CALL BACK NUMBER THEN WHEN WE HAD A SOUND ISSUE AFTER SHE TALKED TO OTHER DIVISIONS TO HELP SORT OUT MY SITUATION, SHE TOLD ME TO CALL THEM BACK! WTH? Second/third customer service rep kept citing hotels.com policy in that no refund is possible and that hotels.com could do nothing to help with my situation. Gold status is a joke. Completely useless. I told that rep I’m quitting hotels.com based on this experience.
Dirty rag discovered right before my first and last shower
Tub looked dirty and needed a thorough cleaning.
Hole in ceiling that never got patched up. Based on how dirty the place was, I’m assuming roaches could easily come in from here.
Box springs that don’t even match the bed. Wth? $190/night for this?!?!?
Stayed 1 night in Dec 2022

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Budget Hotel
Wow....very nice property...all these negative reviews are hilarious...if these idiots didn't want a budget hotel..maybe they should stay in times square instead Now....let me tell you the truth about this hotel...nice folks when you ck in ....the room was very clean.... comfortable bed and nice bathroom and shower.... surrounding neighborhood looks fine and very close to Queensboro subway....perfect for a short stay in New York
Stayed 3 nights in Dec 2022

6/10 Okay

FNU

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Had to keep $60 deposit… Food was not available and staff was rude sometimes not all of them though

10/10 Excellent

Gustavo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

4/10 Poor

Asante

Business traveller
Disliked: Cleanliness
Unacceptable bathroom cleanliness
The bullet proof glass surrounding the front desk was a bit discomforting. I was wondering are they protecting themselves from the guests? That alone was not a demerit however, as parts of NY can be rough. what really turned me off was the toilet. It had fecal material and urine left on the seat from a previous guest upon entering the room for the first time. I balled up a glob of toilet paper and cleaned it myself, as not to have to wait for them to send someone in order for me to use the bathroom in my own room. the carpet could use a stain removal attempt also.
Stayed 1 night in Dec 2022

2/10 Terrible

Michelle Lily

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway to Hell
This is the worst Hotel in the world! I have been to hundreds if not a thousand hotels in my years of business and leisure travel. My comment above is not an exaggeration. Never ever have I seen such s*thole. Beware: they will extort and blackmail you for money upon check-in. They ask for $60 dollars cash and if you don’t give them the cash, they won’t give your room key even if you have full paid for the room. They will ask you to go to the ATM, conveniently in the lobby to take cash, i cute fees and charges and will not give you receipt for your cash. It seems they are running a tax evasion scheme as if you do t check by 11am, they steal your cash. Also, you will get bedbugs. Guaranteed. In the winter, you might freeze to death. You are better off at the homeless shelter. It is this bad.
Stayed 1 night in Dec 2022

4/10 Poor

Lizeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and not friendly.:(

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place good staff

8/10 Good

YUDERKIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022