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Quality Inn

2.5 star property

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Photo gallery for Quality Inn

Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Exterior
Reception
Seasonal outdoor pool

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
  • Laundry

Explore the area

Map
2138 West Mercury Blvd, Hampton, VA, 23666
  • Hampton Roads Convention Center
    ‪3 min drive‬
  • Hampton Coliseum
    ‪4 min drive‬
  • Boo Williams Sportplex
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn

Tuscan-style hotel with seasonal outdoor pool and 24-hour front desk
This hotel features coffee/tea in a common area, a seasonal outdoor pool and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a vending machine.
Quality Inn offers 126 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn, you'll be within walking distance of Hampton Roads Convention Center. Enjoy features like free WiFi in public areas and free self-parking, plus concierge services.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • Just a 3-minute drive from Hampton Roads Convention Center and a few minutes from Hampton Coliseum
Quality Inn offers its guests a seasonal outdoor pool, a vending machine, and coffee/tea in common area. WiFi is free in public spaces. Quality Inn also features concierge services, laundry facilities, and a lift. Self parking is free. A complete renovation of Quality Inn was completed in May 2020.

Smoking is allowed in designated areas at this Tuscan-style Hampton hotel.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Magnuson Hampton
Quality Inn Hotel
Quality Inn Hampton
Magnuson Hotel Hampton
Quality Inn Hotel Hampton

Quality Inn Reviews

Reviews

6.0
Rating 10 - Excellent. 165 out of 693 reviews
Rating 8 - Good. 127 out of 693 reviews
Rating 6 - Okay. 116 out of 693 reviews
Rating 4 - Poor. 111 out of 693 reviews
Rating 2 - Terrible. 174 out of 693 reviews

5.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with family
No trash can room, room not clean
Stayed 1 night in Nov 2024

8/10 Good

Jermell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Melody

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never ever again………
It was one of the most dirtiest god awful smell and the tub was extremely disgusting I could not believe it then he put me way down in the back with a lot of woods and I was the only car that far down it was scary then it was a connecting room that look like someone could break in at any moment. Please Hotel.com let this business go it is making me not to ever reserve anything with you guys again. Yes I am aware not all hotels, motels etc……. But this one here should not be up and running! Very sad and so disappointing that they are charging anyone to stay there. I left and im taking my lot on this one. Never again!
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Place Is Filthy!
The rooms were filthy. The halls were nasty and there were shady characters lingering around the property. There is very little "quality" about this inn.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Amenities
Clean room and quick check in
Stayed 1 night in Nov 2024

6/10 Okay

Roshad

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wasn’t the best trip
Honestly, the gentleman at the front desk was incredibly nice, we left early due to: the door to the bathroom wouldn’t close the faucet in the Sprayed two ways, one of the tiles on the floor/wall hung off, the door that lead outside look like it had had someone attempt to break in 😅 we ending up leaving early and even that was sketch. We had to ask a police officer to come because two men stalked me and my friends each time we left our room
Stayed 2 nights in Nov 2024

8/10 Good

Quenton

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Chamel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the worst I don’t know how they are still open for business. Had to get a room change because the first room reeked of a chemical spray coming from the filthy looking carpet (which Ed gave us headaches by morning time), had no refrigerator missing light bulbs and you can clearly see dirt on the walls and furniture. The bathroom door was coming apart not to mention the desk chair cushion is all ripped up. They was able to change the room until the next day the second room thankfully lacked the dirty carpet and smell but bathroom was the same and there was no ice bucket or ironing board in the room I called to see if they can bring it after an hour wait I had to go down myself then follow him around to different empty rooms in search of these items which only revealed more rooms in horrible conditions. This was a last minute trip it was a busy weekend because of the college homecoming week and it wasn’t the cheapest location I could find which I thought would have left me in a better spot but obviously I was wrong they need to rename themselves “Low Quality Inn” this was my first time ever stay in a Quality Inn and I will never stay in another one anywhere again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Nightmare
Musty and smoky. Didn’t stay. Asked for money back.
Stayed 2 nights in Oct 2024

2/10 Terrible

Onyeka

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to do some serious work on this property. The elevator is broken and the rooms smell. It’s so bad.
Stayed 2 nights in Oct 2024

4/10 Poor

Leslie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty. Worn out. In need of repair. Doors open to the street. It’s a motel essentially. Very uncomfortable bed frame. Like a big stiff metal box. Not good.
Stayed 4 nights in Oct 2024

2/10 Terrible

Jonathan

Disliked: Staff & service, amenities, property conditions & facilities
Dirty room and smells
Stayed 2 nights in Oct 2024

2/10 Terrible

INGRID

Disliked: Cleanliness, property conditions & facilities
So dirty i didn't want my skin to touch anything. I didn't sleep under the sheets.
Stayed 1 night in Oct 2024

6/10 Okay

Jesusa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Rigoberto

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Kaylee

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
there were HUGE roaches all over the property. we found one dead in our room upon arrival. they were all over the outside of the property.
Stayed 4 nights in Jul 2024

8/10 Good

Quailee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Mike (Zongyou)

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty, too many homeless people out the room
Stayed 2 nights in Sep 2024

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tub was filthy. I didnt even take a shower...so glad i didn't bring my children. Definitely not what I expected at a Quality Inn
Stayed 1 night in Aug 2024

10/10 Excellent

Myeisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody at the front desk for check in. Had to go looking for someone. Loose sink faucet Dirty bedspread Paint splatter on furniture / walls Door crooked and could see through a crack around the edges Would NOT stay here again, EVER
Stayed 1 night in Aug 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was awesome n breakfast was unique
Stayed 4 nights in Aug 2024

2/10 Terrible

Michael

Travelled with family
This was one of the worst stays ever. This was a a GHETTO HOTEL The issue I am having is they advertised under the Quailty Inn and not a chain of this level (ie Motel 6, Knights Inn, or Travel Loge). Certain chains are kniwn for certain level of quality. IE Quailty Inn, Comfort Inn, and Sleep Inn are all known for very excellence level of service. On the other hand Roadway Inn, Motel 6, Knights Inn, and Travel Lodge are known for poor quality of service (aka ghetto hotels.) This place was one of those. If they advertised under one of those ghetto hotel names, I would not have an issue becuse I know what I am getting. That why I don't stay at one of those places.
Stayed 2 nights in Aug 2024

6/10 Okay

Janika

Travelled with partner
Liked: Staff & service
It was a okay stay this is my second time staying here they need to change the pillow cases and replace them with new pillows and blankets and sheets I was pleased with when I had a complaint it was taking care of and it walk distance to stores
Stayed 4 nights in Jul 2024