Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Restaurant
Lobby
Rooftop terrace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2761 Long Road, Grand Island, NY, 14072
  • Fashion Outlets of Niagara Falls
    ‪7 min drive‬
  • Niagara Falls State Park
    ‪9 min drive‬
  • Seneca Niagara Resort & Casino
    ‪10 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪33 min drive‬

Room options

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Balcony (Balcony)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Hotel in Grand Island with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with a safe and a hairdryer. 24-inch flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Grand Island - Niagara Falls by IHG gets good marks from our customers. During your stay, you'll be within walking distance of Niagara River. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 9 minutes by car from Niagara Falls State Park and 13 minutes from Fallsview Indoor Waterpark
Holiday Inn Express Grand Island - Niagara Falls by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Grand Island - Niagara Falls by IHG. Self parking is free.

Smoking is allowed in designated areas at this Grand Island hotel.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 787 out of 1321 reviews
Rating 8 - Good. 303 out of 1321 reviews
Rating 6 - Okay. 111 out of 1321 reviews
Rating 4 - Poor. 59 out of 1321 reviews
Rating 2 - Terrible. 61 out of 1321 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chisimdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and clean. Staff was friendly as well
Stayed 1 night in Dec 2024

10/10 Excellent

mike

Stayed 2 nights in Dec 2024

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 Excellent location, super clean, modern, safe, comfortable and excellent service!
Stayed 1 night in Dec 2024

6/10 Okay

Feng

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff doesn’t really talk much. Never told us room service is every other day. Never apologized when they did our room keys wrong and caused us a lot of trouble. Feels like someone just doing their job with minimal effort possible instead of people in the hospitality business.
Stayed 2 nights in Dec 2024

10/10 Excellent

RYAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Right off the road in Grand Island. Spacious clean rooms. Great breakfast area. Small but clean pool. Will stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good amazing breakfast and nice location
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Love the space
Stayed 1 night in Dec 2024

8/10 Good

Ezzeldin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Dec 2024

2/10 Terrible

Vibhor

Disliked: Cleanliness, property conditions & facilities
Not helpful 200 dollors waisted due to poor help center
Stayed 1 night in Dec 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Did nor clean for snow. Not even spray salt. Temperature at the room was 64 when we checked in. Outside temp was below 30
Stayed 2 nights in Dec 2024

10/10 Excellent

Volodymyr

Stayed 1 night in Dec 2024

8/10 Good

Alyssa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Raymond, Ajax

Stayed 2 nights in Nov 2024

10/10 Excellent

van

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ARIF

Stayed 2 nights in Nov 2024

6/10 Okay

Jaideep, Brooklyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No staff support
Stayed 1 night in Dec 2024

10/10 Excellent

Chaolei

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent except all meat from the breakfast is dry.
Stayed 1 night in Dec 2024

8/10 Good

Talema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Man at front desk was nice about changing our room. The rooms/beds are clean. I am enjoying my stay.
Stayed 1 night in Dec 2024

4/10 Poor

Glen

I got there at 230 pm to see if I could check in at that time and he said no I had to wait until 3 pm. Really ! the room won't be ready until 300 pm then you can check in. One half hour before isn't to good of a customer relation. I still havent checked in yet because I had to leave to go to my appointment.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was really happy with the cleanliness smelled fresh as soon as you walked in. Pleasant surprise with the roof top bar. Was my wife’s birthday and they treated her amazing the food was really good and plenty.
Stayed 1 night in Dec 2024