Quality Inn

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Dates

January 2025

February 2025

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Good

Popular amenities

Gym

Breakfast included

Pet-friendly

Housekeeping

Air conditioning

24/7 front desk

Explore the area

551 S Transit St, Lockport, NY, 14094

Four Seasons Players
19 min walk
Erie Canal Discovery Center
2 min drive
Allie Brandt Lanes
4 min drive
Buffalo, NY (BUF-Buffalo Niagara Intl.)
27 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

33 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

27 sq m
Sleeps 4
2 Double Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed, Accessible

Sleeps 2
1 Queen Bed

Similar properties

Pool

Pet-friendly

Kids pool

Parking included

for 1 room

includes taxes & fees

1 Jan - 2 Jan

About this property

Hotel in Lockport with free breakfast and fitness centre

Along with a fitness centre, this smoke-free hotel has a business centre and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-out, free newspapers and a TV in a common area.

Quality Inn offers 50 accommodations with a safe and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch LED televisions come with digital channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn. During your stay, you'll be within walking distance of Four Seasons Players. Free breakfast, free WiFi in public areas and free self-parking are available.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Amenities include free newspapers in reception, a front desk safe and a business centre
On-site recreation includes a gym
Just a 2-minute drive from Big Bridge and a few minutes from Upson Park
Dogs welcome for a fee

Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Quality Inn. Free self parking is available.

This Lockport hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 6 AM to 10 AM

Family friendly

Free cot
In-room microwave
In-room refrigerator

Conveniences

24-hour front desk
Free newspapers in lobby
Safe at front desk
Vending machine

Guest services

Housekeeping (daily)

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
No lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk

2 floors
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Tempur-Pedic mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LED TV with digital channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 20 per pet, per night
Only dogs are allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 20 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Lockport

Comfort Inn Lockport

Lockport Comfort Inn

Quality Inn Lockport

Quality Lockport

Quality Inn Hotel

Quality Inn Lockport

Quality Inn Hotel Lockport

Quality Inn Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

4/10 Poor

LIZ

8 Sept 2024

Room had old furniture Capet not cleaned stains on the walls bed just ok room was for handicapped people.

Stayed 1 night in Sep 2024

2/10 Terrible

Vikas kumar

Travelled with family

31 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Zero security staff, cheap breakfast options, dirty rooms with any bare lighting inside.

Stayed 2 nights in Aug 2024

8/10 Good

Joel

31 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Rachel

30 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

2/10 Terrible

luis

Travelled with family

29 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was too dirty, the walls were stained, the blankets were dirty, the carpets were black, the bathroom didn't work, it had a strange smell, the walls were also broken, they changed our room to "a better one" and it was the same.I would never go back even if they paid me.

Stayed 1 night in Aug 2024

2/10 Terrible

sean

Travelled with family

27 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Very dirty, moldy and smelled. Stains on furniture and bedspread.

Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

25 Aug 2024

Liked: Staff & service, room comfort

Nice stay

Reasonable stay. Worth the money. No complaints!

Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Travelled with family

24 Aug 2024

Liked: Cleanliness, staff & service

Like the staff very much--Sam and housekeeping. Breakfast lacking compared to other places we have stayed.

Stayed 2 nights in Aug 2024

6/10 Okay

Amanda

18 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Staff was nice. Hotel very out dated and could have been cleaner. Not worth the price

Stayed 1 night in Aug 2024

10/10 Excellent

Neil

15 Aug 2024

Stayed 1 night in Aug 2024

8/10 Good

Dennis

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Needs were very comfortable. The hotel was quiet.

Stayed 1 night in Aug 2024

2/10 Terrible

Tetiana

Travelled with family, Travelled with group

11 Aug 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Very dirty hotel

Stayed 1 night in Jun 2024

4/10 Poor

Timothy

10 Aug 2024

Disliked: Staff & service, property conditions & facilities, room comfort

Poor quality inn

Our hotel room was way overpriced. It was over $200 for one night where the “quality” of this quality inn was at about $75/night. The ceiling had a patch in the drywall, the ac unit barely kept the room cool, the tubs faucets weren’t secured to the wall. Overall the room was decently decorated but just in poor shape. Definitely not a great value. Would be fine if price was more reasonable.

Stayed 1 night in Jul 2024

10/10 Excellent

NELSON, Bridgeport

Travelled with family, Travelled with family and small children

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The place is wonderful for a good night's sleep and includes a delicious breakfast. The parking is convenient, and the staff at the front desk are extremely helpful.

Stayed 2 nights in Jul 2024

10/10 Excellent

Kelly

4 Aug 2024

Liked: Cleanliness, staff & service

Staff was very friendly.

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

1 Aug 2024

Stayed 3 nights in Jul 2024

6/10 Okay

kevin

30 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Atmanand

23 Jul 2024

Liked: Amenities

Good

Stayed 1 night in Jul 2024

2/10 Terrible

Anitha

22 Jul 2024

Stayed 1 night in Jul 2024

2/10 Terrible

Santhosh

Travelled with family, Travelled with family and small children

17 Jul 2024

Disliked: Cleanliness, amenities, property conditions & facilities

No elevator in the property and they assigned smoking room initially. Property appear to be old and not maintained well. Not worth for the money paid

Stayed 2 nights in Jul 2024

10/10 Excellent

joan

10 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good

Stayed 2 nights in Jul 2024

4/10 Poor

Sandra

8 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

You Get What You Pay For

I booked cheap- and I guess got what I paid for… Lesson learned We literally had to kick the door open to get into the room. Kept the window open the entire time bc of the mustiness. The fitness room was useless- broken machines and obviously used for storage. The breakfast waffle was yummy

Stayed 2 nights in Jun 2024

8/10 Good

Jimena

7 Jul 2024

Liked: Staff & service

Great value for money at 30 min from Niagara Falls State Park

Stayed 2 nights in Jul 2024

2/10 Terrible

Umeshkumar

Travelled with family and small children, Travelled with group

6 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

When we entered the premise, the staff looked sleepy and was not answering properly. Also the property condition was very poor. Breakfast was the worst. No bagel or cream cheese and bread was stale. The morning staff was also worst. when we entered the room, there was some wierd smell like the room and we had to turn on AC for and hour and then enter. everything was either not clean or was broken or half broken. Will never come her again

Stayed 1 night in Jul 2024

2/10 Terrible

Jim

Travelled with group

6 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

front desk staff was aggressive and nasty… stated if i didnt like the pricenof the hotel imcould just check out.. immediately got very hostile when questioned about the room cost.. facility was very outdated and old looking.. smelled.. i didnt trust even drinking the tap water.. gross place

Stayed 1 night in Jul 2024