SureStay Plus Hotel by Best Western Niagara Falls East

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Dates

January 2025

February 2025

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, iron/ironing board, free WiFi, bed sheets

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet-friendly

Laundry

Housekeeping

Air conditioning

24/7 front desk

Explore the area

9100 Niagara Falls Blvd, Niagara Falls, NY, 14304

Fashion Outlets of Niagara Falls
2 min drive
Seneca Niagara Resort & Casino
10 min drive
Aquarium of Niagara
10 min drive
Niagara Falls, NY (IAG-Niagara Falls Intl.)
18 min walk

Room options

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Sleeps 2
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Sleeps 5
2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Sleeps 3
1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Sleeps 4
2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Sleeps 2
1 Queen Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

5 Jan - 6 Jan

About this property

Hotel in Niagara Falls with free breakfast and 24-hour business centre

A 24-hour business centre, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.

SureStay Plus Hotel by Best Western Niagara Falls East offers 69 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Niagara Falls East. During your stay, you'll be within walking distance of Fashion Outlets of Niagara Falls. Features include free WiFi in public areas and free self-parking, plus a 24-hour business centre. This property offers pet-friendly amenities, such as an off-lead area.

Free buffet breakfast served daily
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Amenities include a 24-hour business centre, convenience store and a computer
Guests have great things to say about the clean guestrooms and the helpful staff
14 minutes by car from Fallsview Casino and 9 minutes from Niagara Falls State Park
Cats and dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including an off-lead area

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. Barbecue grills, a vending machine, and tour/ticket assistance are also featured at the business-friendly SureStay Plus Hotel by Best Western Niagara Falls East. Self parking is free. A complete renovation of SureStay Plus Hotel by Best Western Niagara Falls East was completed in June 2020.

This Niagara Falls hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Family friendly

Grocery/convenience store
Laundry facilities

Conveniences

24-hour front desk
ATM
Grocery/convenience store
Guidebooks
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)
Tour and ticket assistance

Business services

24-hour business centre
Computer station

Outdoors

Barbecue grill
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in public areas
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Restaurant dining guides
Tea bags/instant coffee

Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
LED lighting
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 20.00 per pet, per night (maximum USD 150 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 80 lb per pet)
Pets cannot be left unattended
An off-lead area is available
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 20.00 per pet, per night (maximum USD150 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Front desk staff will greet guests on arrival.

We should mention

Children stay free in the same room as the parent or guardian when using existing bedding.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

6 Niagara Falls Ny

Motel 6 Niagara Falls Ny

A1 Motel

Motel 6 NIAGARA FALLS NY

Surestay Plus By Niagara Falls

SureStay Plus Hotel by Best Western Niagara Falls East Hotel

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Terrible

Nicole

14 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Staff was very friendly. The hotel was dirty and unkept.

Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with partner

11 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A great little hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Diana O.

10 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff. Easy check-in. Nice breakfast. We will stay here again.

Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Travelled with group

8 Sept 2024

Liked: Staff & service, room comfort

Disliked: Cleanliness

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

1 Sept 2024

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family

31 Aug 2024

Disliked: Amenities

Stayed 1 night in Aug 2024

6/10 Okay

Rajagopala S.

Travelled with family and small children

29 Aug 2024

Liked: Staff & service

Dining is limited. Need some chairs in lobby for customers to sit when needed.

Stayed 2 nights in Aug 2024

8/10 Good

Praveen

Travelled with family

26 Aug 2024

Liked: Cleanliness, staff & service

The property was clean and well maintained. The staff was adequately helpful, though not proactive in offering suggestions and solutions. One major irritant was the absence of an electrical outlet on one side of the bed, so only one person could plug in their electrical devices overnight. The rooms were clean but on the smaller side. This is fine for a couple but certaintly not enough space if you have kids in your party. The price was on the higher side.

Stayed 1 night in Aug 2024

4/10 Poor

Danielle

Travelled with family

26 Aug 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

TV didn't work. Sink leaked. Breakfadt area dirty. Staff not pleasant.

Stayed 3 nights in Aug 2024

4/10 Poor

Emmanuel

Travelled with family, Travelled with family and small children

21 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Place it’s dirty The key for the room it was not working Looks like they don’t sweep their rooms

Stayed 2 nights in Aug 2024

2/10 Terrible

Juilee

Travelled with group

20 Aug 2024

We forgot our jacket in the room and they denied

Stayed 1 night in Jun 2024

10/10 Excellent

Tara, Toronto

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed our stay!

Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

14 Aug 2024

Liked: Cleanliness

Stayed 5 nights in Aug 2024

8/10 Good

Mara

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The owner of the property was genuinely nice and accommodating. Gave us suggestions on sightseeing. Breakfast was especially good and abundant. Slept like a baby on the pillows.

Stayed 3 nights in May 2024

4/10 Poor

anna, michigan city

Travelled with family

11 Aug 2024

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

website said it was a 12 minute walk to niagara falls. we had to drive because it was over 8 miles away. the room had 2 queen beds but could not walk into the room and put down over luggage. we could not walk between the beds. the door to the bathroom and the outside door keep hitting each other because the doors were too close.

Stayed 1 night in Aug 2024

6/10 Okay

Jay

Travelled with family and small children

10 Aug 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, amenities

Property location is in nice spot. Needs friendly smile with some local tourist spot knowledge.

Stayed 2 nights in Aug 2024

2/10 Terrible

alyssa

Travelled with family

10 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely disgusted with the lack of commitment to keeping their rooms clean and sanitary. Shower was not cleaned and had dirty hair and soap suds in it. When we told the hotel staff, we were given a new room. Which was even worse. When getting ready for bed, my family and I noticed women's hair under the comforter on both queen beds, in addition to stains and marks on the bed sheet. Would not recommend this hotel to anyone. Read reviews before booking!

Stayed 1 night in Aug 2024

8/10 Good

Sarah

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff.

Stayed 1 night in Aug 2024

6/10 Okay

Darien

Travelled with family

9 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Lobby was hot. Check in was fast, gave my name and that was it. No driver's license or name verification for the reservation. Room was.decent. Good A/C

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family

8 Aug 2024

Liked: Room comfort

Disliked: Property conditions & facilities

Comfortable beds. Noisy pipes/shower. Average breakfast. Sounded like a herd of elephants was above us

Stayed 2 nights in Aug 2024

10/10 Excellent

Jody

Travelled with family

7 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice place

Stayed 1 night in Aug 2024

8/10 Good

Farhan

6 Aug 2024

Stayed 2 nights in Jul 2024

6/10 Okay

PANDIAN

Travelled with family

5 Aug 2024

Liked: Room comfort

It was overall okay. The room service was not good as I had to wait for my towels and toiletries for more than an hour. Wish they had a dustbin at the entrance so we can dispose of my dog’s poop bag more easily. We had to carry it with ourselves because there are no dustbins around the entrance at all.

Stayed 1 night in Aug 2024