Candlewood Suites Norfolk Airport, an IHG Hotel

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Dates

January 2025

February 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pet-friendly

Gym

Laundry

24/7 front desk

Air conditioning

Kitchen

Explore the area

5600 Lowery Rd, Norfolk, VA, 23502

Lake Taylor Hospital
11 min walk
Ruby Tuesday
5 min walk
Military Highway Station
4 min drive
Norfolk, VA (ORF-Norfolk Intl.)
10 min drive

Room options

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Hearing, Bathtub)

23 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 1 Queen Bed

23 sq m
Sleeps 2
1 Queen Bed

Studio Suite, 2 Queen Beds

23 sq m
Sleeps 4
2 Queen Beds

Studio Suite, 2 Double Beds, Accessible (Hearing, Bathtub)

23 sq m
Sleeps 4
2 Double Beds

Studio Suite

23 sq m
Sleeps 2
1 Double Bed OR 1 Queen Bed

Suite, 1 Bedroom, Accessible (Roll-in Shower)

23 sq m
Sleeps 4
1 Queen Bed

Suite, 1 Bedroom

23 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Breakfast included

Parking included

Free WiFi

for 1 room

includes taxes & fees

4 Jan - 5 Jan

About this property

Hotel in Norfolk with 24-hour fitness centre and 24-hour business centre

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.

Candlewood Suites Norfolk Airport, an IHG Hotel offers 120 accommodations with DVD players and coffee/tea makers. Cable televisions are provided. Accommodations all include kitchens.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

During your stay at Candlewood Suites Norfolk Airport, an IHG Hotel, you'll be within walking distance of Lake Taylor Hospital. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.

Free WiFi and wired Internet
Free self-parking
Amenities include a front desk safe, a 24-hour business centre and a meeting room
On-site recreation includes a 24-hour gym
14 minutes by car from Naval Station Norfolk and 8 minutes from Virginia Beach Town Center
Pets welcome for a fee

Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Candlewood Suites Norfolk Airport, an IHG Hotel. Self parking is free.

This Norfolk hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site

Things to do

24-hour gym
Shopping

Family friendly

DVD player
Grocery/convenience store
In-room kitchen
Laundry facilities

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (weekly)

Business services

24-hour business centre
646 square feet of conference space
Meeting room

Outdoors

Barbecue grill
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible gym
Wheelchair-accessible registration desk

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

DVD player
TV with cable channels

Food and drink

Coffee/tea maker
Kitchen

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per week (maximum USD 150 per stay)
Weight limit: 80 lb per pet

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 150 per pet, per week (maximum USD150 per stay)
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Norfolk Airport

Candlewood Suites Hotel Norfolk Airport

Candlewood Suites Norfolk Airport

Candlewood Suites Norfolk Airport Hotel Norfolk

Candlewood Suites Norfolk Airport Hotel

Candlewood Suites Norfolk

Candlewood Suites Norfolk Airport, an IHG Hotel Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

Sam

29 Aug 2024

Liked: Staff & service

Stayed 1 night in Aug 2024

10/10 Excellent

Rael

Travelled with family

25 Aug 2024

Liked: Amenities

Good customer service and nice rooms.

Stayed 2 nights in Aug 2024

4/10 Poor

JAMES

Travelled with partner

17 Jul 2024

Disliked: Amenities

When we arrived, our room reservation had been downgraded for no apparent reason. We had to settle for lesser room. We were told this problem often happens?!

Stayed 1 night in Jul 2024

10/10 Excellent

Ilya

Business traveller

16 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay at Norfolk for those on a tight budget.

Stayed 1 night in Mar 2024

6/10 Okay

yamile

3 Jul 2024

Stayed 2 nights in Jun 2024

8/10 Good

Zach

Travelled with partner

16 Jun 2024

Liked: Cleanliness, amenities, property conditions & facilities

Felt like the hotel was in a strange industrial area, and many low-income/ transient folks were walking around outside hotel late at night.

Stayed 1 night in Jun 2024

2/10 Terrible

lisa

Business traveller

16 Jun 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I WILL NEVER STAY AT AN IHG HOTEL AGAIN

it was horrible from the time we walked in the door. We left early so i could get a service oriented place to stay where the staff wouldn’t accuse me of having white priveledge and give me a fake name. Also for gods sake put in ice machines!!!

Stayed 7 nights in Jun 2024

2/10 Terrible

Rodney

12 Jun 2024

I cant chek in my confirmation numbers bot in the system

Stayed 1 night in Jun 2024

4/10 Poor

Joellen

10 Jun 2024

Disliked: Cleanliness

Stayed 2 nights in Jun 2024

6/10 Okay

Bernard

Travelled with family

3 Jun 2024

Disliked: Staff & service

OK for the price

For the price, it was ok. Rooms were clean, but AC was floor mount and had to control temperature. No daily cleaning service, but that was OK. As with last time, the key stopped working the next day and had to get it reset.

Stayed 2 nights in May 2024

4/10 Poor

Barnett

30 May 2024

Disliked: Cleanliness, staff & service

The initial room that was given wasnt cleaned and was charged twice for the sake room that was already paid for online

Stayed 1 night in May 2024

6/10 Okay

Melanie

Travelled with partner

27 May 2024

Liked: Cleanliness

Disliked: Staff & service

The location was perfect, the staff on overnight was rude

Stayed 3 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family

25 May 2024

Disliked: Cleanliness

Never again

Room was not well cleaned, mold in grout.. filth on surfaces, hairs in bedding. Net out of pocket was $250 - before medicals to treat whatever we may have contracted.

Stayed 1 night in May 2024

10/10 Excellent

Sean

Travelled with family

20 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

8/10 Good

Ronald

18 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great.

Stayed 1 night in May 2024

2/10 Terrible

Vaughan

Travelled with family

8 May 2024

Disliked: Cleanliness

They told me that the room I reserved was not available do to overbooking, but there was no car in the parking lot all weekend. They gave me a smaller room, it smelled and the batteries were dead in the remote control. Not what I signed up for

Stayed 2 nights in May 2024

2/10 Terrible

Sevada

2 May 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They didn’t have a room for me

Stayed 1 night in May 2024

8/10 Good

Cynthia

Travelled with group

28 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2024

2/10 Terrible

Jim

Travelled with family

23 Apr 2024

Disliked: Staff & service

Online showed one room availabile. Reserved the room. Got to the property and they were full. Said the app does that a lot. No room at the inn.

Stayed 1 night in Apr 2024

10/10 Excellent

Kenneth, Union

Travelled with group

15 Apr 2024

Property at first sight I thought it was not good but I was surprised my room was very nice

Stayed 1 night in Apr 2024

8/10 Good

Mark

Business traveller

11 Apr 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet, good room design and amenities for a working trip. Friendly helpful staff. Would stay again on business.

Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Business traveller

8 Apr 2024

Disliked: Property conditions & facilities

This is definitely a disappointment. Sure isn’t worth the price. Trash piled up in hall all day and night. Cans over flowing outside main entrance. Enough trash lining the front of the building to fill a truck bed. Go to walk up the stairs inside and I look down and see aluminum foil with some sort of substance that you could tell was cooked in the foil. Total disappointment.

Stayed 1 night in Apr 2024