Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool

Parking available

Pet-friendly

Breakfast included

Housekeeping

Gym

Explore the area

11360 US Highway One, Palm Beach Gardens, North Palm Beach, FL, 33408

The Lane Spa
20 min walk
North Palm Beach Country Club
2 min drive
John D. MacArthur Beach State Park
2 min drive
West Palm Beach, FL (PBI-Palm Beach Intl.)
19 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Oversized Room)

28 sq m
Sleeps 4
1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

28 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly;with Sofabed)

28 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking (Oversized Room;with Sofabed)

28 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;Pet Friendly)

28 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

28 sq m
Sleeps 4
1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

28 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

29 sq m
Sleeps 4
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

28 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

28 sq m
Sleeps 2
1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

28 sq m
Sleeps 4
1 King Bed

Similar properties

Pool

Hot tub

Free WiFi

Restaurant

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Suburban hotel with free breakfast and fitness centre

An outdoor pool, a fitness centre and a business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers 83 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This North Palm Beach hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr. During your stay, you'll be within walking distance of The Lane Spa. Features include free breakfast, free WiFi in public areas and free self-parking.

Free buffet breakfast served daily
Free WiFi
Free self-parking
Motorhome/coach/lorry parking available for a fee
Take a swim in the outdoor pool
Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
12 minutes by car from Port of Palm Beach and 10 minutes from PGA National
Cats and dogs welcome for a fee (restrictions apply)

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. A business centre and 12 meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr. Self parking is free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site
RV/bus/lorry parking (surcharge) on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7 AM to 10 AM

Family friendly

Free cot
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Pool gate

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

12 meeting rooms
3,000 square feet of conference space
Business centre
Computer station

Outdoors

In a state park
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Lift
Pool hoist on site
Stair-free path to entrance
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking

1 building
4 floors
Ballroom
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Pillowtop mattress

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning (climate-controlled)
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Early check-in fee: USD 25

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 25

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets: USD 30 per pet, per day (maximum USD 100.00 per stay)
Only dogs and cats are allowed
Maximum 2 pets
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cleaning deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: USD 30 per pet, per day (maximum USD100.00 per stay)
Service animals are exempt from fees
Early check-in fee: USD 25 (subject to availability)
Late check-out fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Gardens

Best Western Plus Windsor Gardens

Best Western Plus Windsor Gardens Hotels

Best Western Windsor Gardens

Best Western Plus Palm Beach Gardens Hotel Ste Conf Ctr

Best Western Plus Hotel Ste Conf Ctr

Best Western Plus Ste Conf Ctr

Best Western Plus Palm Beach Gardens Hotel & Ste & Conf Ctr Reviews

7.6

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

6/10 Okay

David

25 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Christine, Stuart

Business traveller, Travelled with pets, Travelled with partner

24 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nice quiet clean hotel. Staff is nice. Breakfast offered is not the greatest, sad selection. Laundry room only has 1 machine and if others leave their stuff staff tells you to remove it. Not my job to remove others stuff. Over all it’s nice though.

Stayed 7 nights in Aug 2024

10/10 Excellent

Yusha

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Dana and carla were great! They made my stay even better

Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Travelled with partner

20 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This may be the worst hotel experience I’ve ever had. The room stunk and the floor was wet from the AC. We went to the pool so we didn’t have to smell it. When we came back we saw the walls and the curtains by the AC were covered in mold and mildew. We left immediately when we found it. Tried to get a refund from Expedia but they were not helpful. They said we had to try to move to a different room. I told them the whole experience was terrible and we were not going to stay. I will be contacting my bank for a chargeback.

Stayed 1 night in Aug 2024

8/10 Good

Roderick

20 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was great except we were told they were out of pillows and we didn’t have enough. Also, the bed was very firm and we didn’t particularly sleep well. Everything else was nice and the breakfast was great!

Stayed 2 nights in Aug 2024

8/10 Good

tiffany

Travelled with partner

19 Aug 2024

Nicely kept outside. Insode rooms could use some maintenance such as look outlet sockets are fire hazards but overall it was nice for the price

Stayed 1 night in Aug 2024

10/10 Excellent

brian

Business traveller

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very goog

Stayed 1 night in Aug 2024

6/10 Okay

Tiago

18 Aug 2024

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Yusha

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best to come

Great stays

Stayed 1 night in Aug 2024

10/10 Excellent

Frank

Travelled with family

11 Aug 2024

Liked: Amenities

Everything was great

Stayed 1 night in Aug 2024

10/10 Excellent

circe

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love the property

Stayed 1 night in Aug 2024

10/10 Excellent

John

5 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Apr 2024

8/10 Good

A

4 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Viladin

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great

Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with partner

3 Aug 2024

Liked: Cleanliness, amenities

Friendly staff.

Stayed 5 nights in Jul 2024

2/10 Terrible

Alexandra Joanne, Watertown

Travelled with family and small children

2 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was absolutely horrible. We had to get a whole different hotel. The staff was very disrespectful. It was unsafe and dirty

Stayed 9 nights in Jul 2024

4/10 Poor

Jim

2 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I arrived late in the evening only to be told the elevator was out of service (fortunately it was fixed by the next morning). The hallways felt damp and had a slight musty smell. The room also felt damp. The bathroom badly needed a complete cleaning. One of the shower doors barely moved. The free breakfast was a joke. It consisted of hard boiled eggs, sausage links, waffles that had to be made, what looked like store brand bagels, and boxed cereal. At least the coffee was decent. And finally the pillows were folded in half. It took me half the night to figure out all 8 of the pillows in the room were folded in half and then put in the pillow case ... I can only ask why would anyone do that. This establishment did not live up to its online reviews.

Stayed 4 nights in Jul 2024

2/10 Terrible

Gabriela

Business traveller

31 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was TERRIBLE. Extremely dirty, cockroaches on the bed, used bed sheets, underwear from past guest in the back of the bed, a condon under the sheets, humidity, bad odor, sketchy guests, noise, dogs fighting inside de hotel, the breakfast was THE WORST, no protein.

Stayed 3 nights in Jul 2024

4/10 Poor

Leila

Travelled with pets

29 Jul 2024

The room was old. I was with my 6y daughter and the mattress was very old and make some terrible noises. I couldn’t moved because she wakes up. I take a picture from cockroache in the bathroom and my daughter see another in the room. The staff is very good, the ladies are very nice.

Stayed 2 nights in Jul 2024