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Mercure Bali Nusa Dua

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Bali Nusa Dua

Exterior
Breakfast, lunch, dinner served; international cuisine
Front of property
Couples treatment room(s), aromatherapy, hot stone massages
View from room

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Spa
  • Pool

Explore the area

Map
Jalan Nusa Dua Selatan Lot SW 03, Nusa Dua, Bali, 80363
  • Bali National Golf Club
    10 min walk
  • Bali Collection Shopping Centre
    16 min walk
  • Mengiat Beach
    17 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds, Terrace, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds, Terrace, Pool View

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, 1 Double Bed, Terrace, Garden View

View from room

Deluxe Double Room, 1 Double Bed, Terrace, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds, Garden View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, 2 Single Beds, Garden View

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Terrace, View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds, Terrace, View

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 Double Bed with Sofa bed

View from room

Junior Suite, 1 Double Bed with Sofa bed

  • 39.9 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Single Beds, Pool View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room, 2 Single Beds, Pool View

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, 1 Double Bed, Garden View

View from room

Superior Double Room, 1 Double Bed, Garden View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Pool View

View from room

Superior Double Room, 1 Double Bed, Pool View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 Double Bed, Terrace, Pool View

View from room

Deluxe Double Room, 1 Double Bed, Terrace, Pool View

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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Aerial view

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About this property

Mercure Bali Nusa Dua

Sand beach and a fitness centre, near Bali National Golf Club
At Mercure Bali Nusa Dua, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa. Change of towels is available on request
Mercure Bali Nusa Dua offers 198 accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Nusa Dua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
During your stay at Mercure Bali Nusa Dua, you're just a quick walk from Bukit Peninsula. You'll find features such as free WiFi in public areas, free valet parking and a free area shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a beach bar and a swim-up bar
  • Buffet breakfast offered for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to hot stone massages, reflexology or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • 10 minutes by foot from Bali National Golf Club and a 3-minute drive from Bali Nusa Dua Convention Centre
  • Free local-area shuttle service
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Mercure Bali Nusa Dua such as an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi is free in public spaces. This beach hotel also offers a fitness centre, a garden and a terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Nusa Dua hotel.

Guests can enjoy buffet breakfast for a fee.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 2 km
  • Area shuttle
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee: IDR 100,000 for adults and IDR 50,000 for children
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 100000 for adults and from IDR 50000 for children
  • Fee for in-room wired Internet: IDR 950000 per stay (rates may vary)
  • Airport shuttle fee: IDR 250000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bali Mercure
Bali Mercure Nusa Dua
Mercure Bali Nusa Dua Hotel
Mercure Bali Hotel Nusa Dua
Mercure Bali Nusa Dua
Mercure Nusa Dua
Mercure Nusa Dua Bali
Nusa Dua Mercure

Mercure Bali Nusa Dua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 77 out of 274 reviews" "
Rating 8 - Good. 115 out of 274 reviews" "
Rating 6 - Okay. 43 out of 274 reviews" "
Rating 4 - Poor. 27 out of 274 reviews" "
Rating 2 - Terrible. 12 out of 274 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Gavin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Poor Service
The staff had absolutely no interest in the service of the guest. We checked in at 2pm and was told to come back later. 4pm before our rooms were ready. We were told the hotel was full but in fact you could go on the app and find many rooms available online. I can go on but I think you get the message. Stay Away from here!
Stayed 1 night in Aug 2024

4/10 Poor

Bernard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel needs a overhaul !
Staff at reception not very helpful, room was not ready when checking in at 2pm however hotel was obviously not full by any means. Said we would be told when room was ready but didn't happen at 3:30 when asked was told room WAS READY. Breakfast was very basic and not worth the money, Staff again not very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Need more updating of the hotel property
Outdated and old hotel. Room did some refurbishment thought still old
Stayed 1 night in Jul 2024

8/10 Good

Christopher, Howden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel and great value for money. The rooms were very clean and spacious with a good shower. Rooms were quiet at night. Breakfast was good, with a nice selection and good quality. The only thing I would comment about was the Beach Club. Its not really a beach club. There is a shuttle every hour which takes you to a small plot of the beach close to the Grand Hyatt. The beach itself is very nice and sunbeds are provided. However there are no facilities there other than a small wodden shack where you can buy a limited selection of drinks (but not even coconuts when we were there) and an even more limited selection of 'bites', but no toilet facilities at the so called club. The food we did have was nice, but not hot. For this to be called a club I would have expected a small permanent bar, toilets and a few tables to eat at (there was 2 high tables). Overall the "beach club" was fine, but dont expect much
Stayed 3 nights in Jun 2024

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2024

8/10 Good

Cassie-Anne

Travelled with partner
The property requires some upkeep, room was made up and towels taken away but never replaced, the food was ok but admittedly the buffet was slow to be replenished, basically same food everyday, very hard to get bacon and omelettes rarely cooked properly. The drapes on our room were hanging by a thread and dirty, many guests slipped down the stairs from the upper pool and you had to take care on the worn away and improperly laid decking.
Stayed 1 night in May 2024

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet, convenient for a getawy from the hustle and bustle of Kuta. Great service, price was exceptionaly affordable.
Stayed 2 nights in Mar 2024

10/10 Excellent

gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were llovely. The buffet breakfast was outstanding. More than I could eat! The shuttle to the beach was superb as the beach was beautiful white sandy beach of a long stretch shoreline. Quite remarkable!
Stayed 2 nights in Mar 2024

6/10 Okay

Geilson

Liked: Cleanliness
My room got completely flooded during rainy day I asked to be moved to another room at the same floor where my friend is but although I was told they would do, they never came back, the only earlier option was to move to the floor below far away from my friends which wasn't an option for me as I have a broken ankle. After packing everything to move and waiting for the room to be dried, I realised it was over 10 pm and too late to go out to eat as the road was flooded. I went to the reception and asked for s spoon so I could eat stuff I had on my room, but I was told to call on the phone from my room. I called three times, three times they answered yes and hang up with 3 seconds and one hour later no spoon, with my broken ankle and no orthopedic boot on due to being washed due to sewage from rain water on the street, I had to make my way to the reception again and ask for a spoon, to my surprise they had spoons right there and gave me straight away. I complained about them hanging up on me three times, and they said the manager would talk to me the next morning, but of course I never heard from anyone. The room seems to flood constantly on rainy wind days, because the balcony is levelled with the room, and the balcony overfills and floods the bedroom. My phone charging cable was plugged to the socket, and the bit that connects to the phone was on the floor, and the only reason I wasn't electrocuted, was because the tip which connects to the phone was just outside the water!
Stayed 2 nights in Mar 2024

10/10 Excellent

Bingtian, Ningbo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at Bali Island
Stayed 1 night in Feb 2024

6/10 Okay

Praneel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

6/10 Okay

Deborah

Stayed 15 nights in Dec 2023

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room for the price, however drinks by the pool are very expensive
Stayed 1 night in Nov 2023

10/10 Excellent

Eddyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 10 nights in Oct 2023

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location fir rest before flight out, staff friendly and helpful, facility may benefit from maintenance or refit in near future, but all in functional condition at this time.
Stayed 1 night in Sep 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A week at Mercure Bali
Loved our stay. Our room was good, bright and airy. Breakfast was good, plenty of choice. The pool was great although the loungers were a bit uncomfortable.
Stayed 7 nights in Aug 2023

8/10 Good

Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing and affordable food, great service and hospitality. Rooms need an update for sure but still good value for money. Great pool for small children. Great area if you don’t want to be in a super busy area. Shuttle to the beach is a plus. Bali collection shuttle is great too!
Stayed 14 nights in Jul 2023

10/10 Excellent

Dainius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this place to tick all my boxes , and enjoyed my stay
Stayed 1 night in Aug 2023

10/10 Excellent

Jamellia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed being our night stay here.
Stayed 1 night in Jul 2023

6/10 Okay

Ancilla

Liked: Cleanliness, staff & service

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and service
The food in the restaurant and the room service was excellent. The best food I’ve had in Indonesia by far. The staff were extremely helpful and went out of their way to help us. The rooms could do with a little refurbishment but the room was clean, the bed comfortable and the air con was good. I’d definitely stay here again
Stayed 7 nights in Apr 2023

6/10 Okay

Victoria Janet Stott

Stayed 1 night in Apr 2023

2/10 Terrible

Helena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Feb 2023